That the drivers are very professional in their dealings, communication is great and they are very patient.
About Activity
What's Included
Includes
- One-way private transfer
- Meet and Greet Service
- Hotel drop off
- Cruise terminal drop-off
- Airport/Departure Tax
- Private transfers operate 24 hours, 7 days a week
- Transport by private vehicle
Excludes
- Gratuities
- Excess luggage charges (where applicable)
Departure & Return
Departure Point
- The driver will monitor the flight, only go into the terminal 45 minutes after the plane lands and will meet you with your name on the Board Sign at the arrivals point, located immediately after the customs exit. (Please do not leave the airport terminal we are not allowed to pick up from outside of the terminal)
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
Reliable and Prompt service Safe, cordial and helpful driver Taxi fare is reasonably priced. Permit advanced booking and pay close to service date
It was wonderful. Everything went smoothly Our driver was very friendly, helpful and professional. The whole experience was great after a long flight.
This was the perfect transfer from LHR to Southampton. Communication with the company was great. Be sure to be mindful of your suitcase amount. I needed to add an extra passenger to have a van that fit all the luggage.
Very good driver and experienced. We enjoyed the trip to our hotel. Safe and pleasant travel for the two of us.
Great service. On time and reliable. He met us exactly where he said he would. Very personable and friendly. We had 6 people with a lot of luggage and he was terrific. Highly recommend!
I can't say enough about these guys. We had a decent sized group on a 2 week vacation. As you can imagine we had a ton of luggage given the length of our trip. I thought for sure my many emails asking questions would have driven them crazy but they were extremely patient with me and helped me coordinate not only our transfer to Southampton but its return as well. They arrived on schedule on both ends - the drivers were extremely professional and pleasant to work with. You can't get better service than with EC Minibus - 5 Stars in my book
Driver was on time at airport. Very easy to spot. He was very friendly. We enjoyed the cleanliness of the ride.
There is going to be a wait at the airport for the driver. It was long, but the ride was smooth with light traffic.
Had flight issues of course, when we arrived at the airport we had to fly out 2 hours earlier. Since it was the middle of the night in London I emailed about the changes went to sleep and when we arrive we had your message that the driver was informed and to get as plan but earlier. You guys were great. Thank you
Our driver was amazing. He was waiting for us after we collected our luggage. He gathered 2 pieces from us and we all then walked to the large van we had ordered. He put all our luggage in the back of the van as we got into the van. The van was very comfortable and our driver was a very good driver. He stopped at our first hotel and dropped off some of our group and then continued on to our hotel. Thank you to a wonderful driver and a great experience.
Our driver was exceptionally prompt and professional. This is the reason I always choose Viator not only for transportation needs, but excursions as well.
Our operator was great, and the driver was VERY cordial and professional. Great experience all the way around!!!
We had to wait for about an hour for the driver after we came out of customs. The driver informed that he did come earlier once in the morning @ 9 am but our actual arrival time was 1620. Other than the above, the driver was steady and the ride to Southampton was smooth.
Our driver called us and was front line just as we left baggage pickup. We started off right away and had a smooth ride directly to our hotel door.
Driver was great! We were a little confused regarding pick up spot at Heathrow but we found it pretty easily!
Terrible service. They forgot about our $400.00 ride from LHR to Southampton. Nobody was there to pick us up. I texted Viator and they had to find another driver to get us. We had to wait for an hour to get another driver. Very bad service
Our driver Sham was great , very personable and helpful with our bags. We would highly recommend him as a driver and Viator for transportation.
Our driver was extremely nice. We enjoyed our conversation with him during our long drive. Very professional and courteous.
Our driver had been delayed, so a little bit stressful, as we couldn't find him. Once located, he was good, grabbed our bags and was able to get us to our location.
Our driver Kristian was awesome. We met at the designated point right on time, he took our luggage and had an enjoy ride in a spacious vehicle.
Timely pick up, driver handled LOT of luggage. There were 4 of us. Safe driving observed the entire trip. I would happily use this again. I would recommend specifying the meeting point at Heathrow as North or South.
Driver was there on time with a sign for our names.Transportation was no problem. Driver knew exactly where to go from Heathrow to Southampton.
Our driver was prompt w a sign giving our name. He was easy to locate. An excellent driver. Great way to get from Heathrow to Southampton.
Driver was very professional, was on time when we entered the arrivals area, waited for us to use the bathroom and change money. He was a very competent driver and provided an enjoyable and uneventable journey to Southampton. Unloaded our bags at the hotel and was very kind. Would definitely use Viator again!!!
It was a very long walk from the gate to the baggage claim area at London Heathrow Airport. It took us one hour to get to the meeting point from the time the plane landed until seeing my driver holding a sign with my name on it. Our driver was professionally dressed, friendly and quickly escorted us to his Tesla. The passenger area in the back of a Tesla is not the most comfortable for my 6 foot tall 200lb husband. We had an hour and a half ride from LHR to Southampton. Otherwise, excellent experience!!
Drivers late arrival despite having our flight info we had a group of seven and had to wait 30 minutes after retrieving our luggage
The experience with Viator was efficient and worry-free! The instructions on meeting our driver at the airport were clear. Our driver was waiting for us and the car was clean and spacious. We will be using this service again!
Very reliable driver. Driver was very helpful with elderly traveler. Definitely will book again next trip
First time in London and its beautiful Brought us to south Hampton to hop on a cruise. Plan on using your company for an excursion in Paris
Friendly and expert driver and showed up on time and assisted us with our luggage. Would definitely recommend him
Our flight was late arriving but the driver was there waiting for us, took away any stress, thanks would recommend your service to everyone
Driver was excellent very friendly and helpful Would recommend highly van was comfortable and easy to enter
Outstanding service. Our driver contacted us thru WhatsApp while we were waiting for our bags. Very short walk to the car.
The driver was there to pick us up on time and the drop off at the hotel went very well. The van was probably a little too large for 2 passengers.
Walked out of customs looking at all these people holding signs and spotted my name. Armando was well dressed, gave us a warm welcome and took our bag. He lead us to his car and thoughtfully made sure my husband had the side with more leg room. The car was clean. Highly recommend this service and our driver Armando.
Well dressed driver in a Mercedes. Knowledgeable, on time, and polite. Much upscale compared to last year.
Driver was on time and smooth ride to Southampton No delays plus he helped with the luggage at both ends.
Keeping us informed with text messages. The driver was easy to locate. He was very knowledgeable of the area and pointed out details.
The driver waited for us even though we had a delay of almost 2 hours having to wait for wheelchair service to get my dad off the airplane. He was very nice and the drive to Southampton went off without any issues.
Driver was over an hour late. We did receive notice that he’d be late, but still arrived 30 minutes past new promised time. Traffic was heavy, so perhaps it was not in his control. Driver did not speak during ride, rather ate his lunch and listened to loud radio news. Vehicle was as expected; minivan for plenty of large luggage and several occupants.
Received a message from the tour operator with directions on finding the driver that was meeting us. We provided our flight information, and they monitored our flight - which was late - and said they would arrive 45 min after we landed. Worked out perfectly. Friendly, safe driver. Smooth travel from Heathrow to our hotel in Southampton. Would definitely recommend.
A wonderful and caring driver. My husband had broken his ankle and was wearing a boot and had a small knee chair with him. The driver was kind and very patient.
Viator was prompt, courteous, experienced in transporting us to Southampton. Highly recommended for transportation needs.
Excellent driver, excellent hospitality. Picked up on time and delivered on time. Hope to have the same driver pick us up at Southampton and deliver us to Heathrow
Oliver reached out by text before we arrived at the airport so it was fast and easy to locate him. He was pleasant, knowledgeable about the area, good driver.
We had a great driver in a top of the line Mercedes. A bit into the drive, he asked me if I wanted a massage....the front seat had an amazing, relaxing roller massage.
We had left an item at the hotel, so one hour into our Viator ride our driver turned around, brought us back to the hotel so we could get the item, and then started all over. She was very friendly and flexible about the situation, as was her Viator dispatcher.
Monday through Friday 9 am to 7 pm EST
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