Great driver - had to navigate around closed highways and did a great job! Pick up was prompt and drop off on time. Great experience!
About Activity
What's Included
Includes
- Private transportation
- Air-conditioned vehicle
Excludes
- Each vehicle includes a set luggage allowance. A flat £15 charge applies for reasonable excess luggage carried in the passenger compartment, subject to driver discretion and vehicle capacity limits.
- For address pickups, free waiting time is 15 mins; for train stations, 30 mins. If delayed beyond this, waiting charges apply: £15 (0–15m), £20 (16–30m), £25 (31–45m), £30 (46–60m), £40 (61–90m).
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
On the day of departure, our driver will arrive to selected hotel or address and transport the passengers safely to Southampton Port
Language Offered
Additional Info
Cancellation Policy
Reviews
Our driver waited for us for over an hour at Heathrow because it took a very long time for my mother, who used a wheelchair, to get through customs.
On time pickup to Southampton for a cruise from downtown London. They were responsive and helpful with the loading/unloading of luggage
The driver was a half hour late picking us up with no explanation or apology. We were driven from our hotel in London to Southampton He tried to drop us off at the wrong hotel and we had to give him directions to the correct one. He was not a good highway driver, erratic speeds from fast to slow, swerving from side to side almost side swiping other vehicles. His city driving was ok. We would recommend a motorway test drive with this driver before assigning him to another highway transport.
The driver did the best he could with the situation he was given. We requested a vehicle for 8 travelers and luggage . They sent him with a minivan. It was way too small. He was great informing me it was not my fault. He was kind and considerate of our situation.
Much easier than trying to navigate the trains with luggage on a rainy day. The price is a bit high for the service, though.
Driver was professional and arrived 15minutes early. Car was clean and ride was comfortable. Would book again
Need to be very clear when making the reservations the number of suitcases you’ll have. We had five people and five suitcases but when the driver arrived, 39 minutes late, he told us he only had room for three suitcases.
Our driver picked us up at our hotel and was about 10 minutes late due to traffic, but it wasn't an issue. We still got to the cruise port in the time we expected. The ride was very comfortable and all of our luggage fit in the trunk. Overall, the experience was non-eventful and timely, everything you want for a transfer from central London to a cruise port!
Our driver was excellent! He was on time and although he couldn't pick us up in front of our hotel due to bus lanes, he parked around the corner and came to get us and helped with our luggage. The vehicle was definitely comfortable for 4 and the 4 pieces of luggage. He dropped us off at the cruise port on time. We would definitely use them again!
Driver was on time and very helpful with pick up in at our Central hotel and drop off Southampton hotel.
We have used these transfers several robes now and highly recommend. Our driver was on time and car was very nice.
Perfect trip. On time, safe and courteous. Would use them again! The text and emails from Viator were a bit confusing but the operator was great to include good communications.
Driver was friendly and helpful with luggage. He arrived right on time. Our expectations were met and in can definitely recommend this service.
Advance communication which was appreciated. Driver was polite and timely. Car was nice and the ride to the port was excellent. Would highly recommend.
Excellent communication , on time pick up. Friendly driver that checked to see if we needed to stop for services on our 90 min drive
We had a wonderful experience. The vechicle was clean and very comfortable, fitting 6 passengers and all our luggage. Our driver Mr Harris arrived at our hotel on time, was very friendly and professional. He loaded all our luggage carefully, and assured our comfort. He pointed out points of interest, and shared some of the culture when I asked questions. He navigated the roads expertly and arrived at the port with plenty of time to spare. I would highly recommend him when traveling around London or Southampton.
We booked this transportation to get us from London (Hyde Park) to the Southampton Disney Cruise terminal. We had an excellent experience with our Driver arriving early, and getting us to the cruise terminal with time to spare. Highly recommend!
Timely, comfortable and calm. Safe driver. Easy to book on Viator. Would definitely use this service again.
Booked many weeks before arrival and driver never showed and when I called was the first I learned that they didn’t have a driver and it would Be 40 minutes late. No one bothered to tell me and I had to call to inquire. And their WhatsApp didn’t work so it was an international call. They were in no way apologetic but they did refund me.
I wanted to share we had a GREAT experience with the Viator Southampton terminal transfer from London (booked from any London address). I booked a xl van for the 4 of us and luggage, and we got a limo-bus. The driver was great, and it took about 90 mins from Heathrow airport’s Holiday Inn hotel. I booked for 8:30 pickup - they called to confirm arrival time and were prompt. We arrived at the terminal a little after 10. Smooth - and easy! We didn’t have the hustle and bustle rush/squeeze with cruise line transfers and would 100% use it again! Feel free to share with other clients. Grand total for 4 people was $377.
Driver was friendly. Got us to the port on time. Was on time picking this up. Didn't complain when we had to stop to use a toilet.
There is a lot of traffic getting out of London as well as the remainder of the trip to Southampton. Allow plenty of extra time to arrive on time
Driver was early and friendly, arrived on time with no hassle. Excellent service! Would definitely recommend.
Our driver was one of the best I’ve ever had. He was friendly, knowledgeable, and a pleasure to be with.
Driver arrived early and was very helpful with luggage. Very friendly, efficient transfer from London hotel to Southampton cruise port. Would recommend.
Our driver was very professional and courteous. Arrived on time and had an immaculate vehicle. They were very friendly and chatted some on the drive. The drive itself from our hotel to Southampton cruise port was very smooth. Would highly recommend company for future use.
Ordered an 8 person vehicle and received a 6 person vehicle. The subcontractor Viator selected did not even have 8 persons vehicles in their fleet.
Driver was punctual and personable. Van was clean and they have great communication. Will definitely book again.
Great on time pick-up & drop-off. The driver was following the traffic rules with a comfortable ride
We had 6 people in our car and many bags for our cruise. The driver was on time and super helpful loading luggage. Be aware that with traffic it's about a 2 hour drive from London to the Southamton Port.
Our driver, Daniel was very friendly and helpful with the pick up. Very good communication and absolutely no stress getting from central London out to the Southampton cruise port.
Journey was great and smooth. Our driver, Muzaffar, was very kind and considerate. Definitely recommend.
Aneta was waiting first in the line of drivers to pick me up right on tine. She was more than willing to help a late 70's woman with an excessive amount of luggage. She was an excellent driver and pleasant company. I would be more than happy to be able to book her again.
Good driver. On time, very polite. Would book again. No problems during a long drive between central London and Southampton.
Ease of making reservation, superior customer service timely responses, reliability, driver professionalism. Would definitely use Viator again, should the need arise. I recommend Viator without reservation.
Driver was early, very professional, safe driver in a nice, clean car. I recommend you provide a way for driver to contact you (mobile phone number, WhatsApp number, etc.), so they can easily contact you.
We only ever use this coming when coming to uk . Great communication before and on day with office and driver. Drivers are always great and vehicles super clean . we always book a 7 seater mpv for the three of us and large amount of luggage . We believe pricing is fare and could not recommended the company any higher. We have used for Southampton cruises transfers as well and central London.
Very professional driver. Comfortable vehicle and spacious for all our luggage. Provided us with bottled water for our 2 hour drive.
We travel several times a year and transportation to and from cruise ships is always a need. Finding transportation from central London to the cruise port in Southampton was not the easiest due to the relatively high number of choices available. We were looking for affordable private transportation for two adults and a lot of luggage but didn't want to pay an outrageous amount. The burden of shopping around was tiring. I eventually got ahold of this company and was so glad I did. I started with some emailed questions that they answered quickly. They didn't try to upsell me to a bigger more comfortable vehicle considering all the luggage, which impressed me, so I upgraded on my own. Our driver was right on time picking us up. I mean within 60 seconds of the scheduled pick up time, and this time was moved by us to 30 minutes earlier with their permission just the day before. The vehicle was like new and the driver helped us load and unload our luggage. He shared a few thoughts with us along the way and was very polite and respectful while still being funny nd enjoyable. We used the same company after our cruise to our Heathrow hotel, although a different driver but same exceptional service. We highly recommend them.
Great transfer. Our driver, Viloletta, was excellent, on time and drove safely. She gets 5 stars! The 4 star rating is for Viator’s explanation, or lack thereof, when it comes to the actual size of bags that can fit in any given vehicle. We chose an “executive saloon” vehicle which stated it could take three passengers with three pieces of luggage. There were only two of us and we had one large check in bag, one medium check in bag, one overhead piece of soft sided luggage without wheels and one bag that easily fit under an airline seat. Had we actually been 3 passengers, this vehicle would have been too small. When I tried to check with Viator on the size of the bags via their online chat I was simply told that if I thought my bags may not fit, I should order the next size up vehicle. If we had been using two of the large check in bags, rather than a large and a medium, the vehicle would have been too small. I’m not really sure how that vehicle could have qualified for 3 passengers with three bags unless all three bags were carry ons. Viator needs to do better. They use so many different contractors it’s hard to keep them all straight.
Excellent. Disembarked at Southampton early. Admin lady was able to help us with a car earlier than the original booking. Driver was helpful and courteous. Very professional. Would recommend service to family and friends.
Our transfer from our hotel to the port was seamless. Saj came early; was very courteous & helpful. He was kind & made sure that we were comfortable & our needs met.
We had a party of 8 people, van was too small to fit 8 people. Smashed together all the way to the cruise.
Our group of 8 fitted comfortably in the van and no issues with the luggage. Driver was on time and always trying to find a quickest route to the cruise terminal
Drive was pleasant even though the rainy weather made for dreary scenery. The driver was friendly and upbeat.
We were picked up on time at the hotel and taken to the Southampton pier by our driver. He was very courteous and a great driver and got us there safely. I would highly recommend this company for your transport if you need to arrange it yourself..
This door to door service takes all of the stress out of getting from central London to your cruise ship. On time, luggage taken care of, very clean and comfortable car, very polite good driver and probably a quarter of the time it would take using public transport.
Very courteous driver and very safe. Friendly service. Van was large enough for all of our luggage with room to spread out.
Our driver was on time, helped us pack our LOADS of suitcases and was a great driver! Very clean van and we will DEFINITELY use them again!!!
Monday through Friday 9 am to 7 pm EST
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