Staff(!), food, room (suite) and location. Absolutely marvellous. What really stood out, though, was the people. Everyone we met was genuinely professional, but at the same time warm, relaxed and simply real. No pretence, no forced hospitality – just lovely people being themselves and making you feel genuinely welcome. We were also there for my daughter’s birthday, and they had prepared a lovely surprise for her in our suite. A really thoughtful touch that made the stay even more special. That combination of genuine warmth, professionalism and attention to the little things is quite rare. We would happily return
The Soho Hotel, Firmdale Hotels
Address: 4 Richmond Mews, Dean StreetAvailability
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Facilities
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We have stayed at The Soho Hotel on several visits to London, and it remains absolutely wonderful in every respect. The interior design is exceptional — the materials, fabrics, textures, colours, artwork and furniture create a truly distinctive atmosphere. Every detail feels carefully considered, and the hotel is impeccable throughout. The service is equally outstanding. The entire team is consistently warm, professional and genuinely kind, and the food is always excellent. For our particular style of travelling, The Soho Hotel is without question our favourite hotel in London. We love the personality of the place, the design, the atmosphere and, above all, the people who make every stay so memorable. Congratulations to the entire Soho Hotel team, and thank you once again. We look forward to seeing you very soon.
We had a great stay in London at the SoHo Hotel - the service was wonderful (the dining, concierge, bellhop, front desk, all of it!) The rooms were wonderful; comfortable beds and the Air Conditioning was great on a hotel summer day. The location is right in soho - shopping, pubs, restaurants and venues are all there. The in house restaurant was delicious- great breakfast and we had lunch there once and was a good menu with clever dishes. We stayed there two separate times to book end our trip and would definitely stay there next time in London. Stay there… you’ll love the trip to the city!
Have been staying here for 10+ years. They haven't missed a beat. Same great service, staff, and rooms. All are exceptionally maintained. Best bed I've ever slept in, in fact, it's hard to leave it.
The Soho Hotel always delivers on service, with friendly helpful staff, and comfort, with outstanding rooms and super bedding. The design is whimsical yet contemporary. Each room Is unique. The gym is well equipped. The bar and restaurant are also excellent. Our favorite hotel in London. Location is outstanding and accessible to public transportation.
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