Availability
Description
Located in Ilford, Ilford Tower Apartments provides self-catering accommodations with free WiFi, a flat-screen TV and a kitchen. Each apartment features a kitchen with an oven, microwave and tea/coffee making facilities. A living area with a TV and seating area is also provided. Ilford Tower Apartments features a 24-hour reception area and baggage storage. Ironing facilities and prayer mats are also available in the reception area. Guests can reach central London within a 20-minute rail journey from Ilford rail station, which is 2297 feet from the property. London City Airport is 6.2 mi away.When booking more than 4 rooms, different policies and additional supplements may apply. WiFi is available in some hotel rooms and is free of charge. Public parking is available at a location nearby (reservation is not possible) and charges may apply. Pets are not allowed. Children of all ages are allowed.Children 3 and under stay for free when using an available crib.Children 15 and under stay for free when using an existing bed.You haven't added any extra beds.Any type of extra bed or crib is upon request and needs to be confirmed by management. Checkin Time: 14:00 Checkout End Time: 11:00 Hotel important information: Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property is located in a residential area, and guests are asked to refrain from excessive noise. Please inform Ilford Tower Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of GBP 300 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. There is 24-hour manned security on the premises. Please note, the number of guests occupying the room should include children in the total amount. A valid credit card and photo ID must be presented at check-in, and credit card holder must be present. The hotel accepts all major credit cards. The property also requires a copy of a valid photo ID of the lead guest is sent to Ilford Tower Apartments prior to arrival. For guests that arrive later than normal check-in time (after 18:00), the property will arrange a code number for the door entry system. Keys will be ready to collect from a safety key deposit box inside the main entrance. Late check-in starts from 18:00. A maximum of 2 visitors are allowed an all visitors have to show a valid photo ID. Early check-in is possible subject to availability, for an additional fee. Smoking is not allowed in the property. A GBP 150 cleaning fee will be charged to any guest if evidence of smoking is found in their guest room. Some rooms may have different decor and linen colors from the photos, otherwise all the furniture are of the same top standard. The property has a strict no party and excessive noise policy. Any guests found to be creating excessive noise, having a party in their apartment or exceeding the numbers of permitted guests, will be evicted without refund. Kindly note that the lead guests must be aged 21 years or older.
Reviews
STAY AWAY AT ALL COST
They cancelled booking 4 days prior to my check in even though full payment was made. No explanation nothing. Taken the money and no contact. Absolute shambles. Had 3 rooms booked with them and cancelled them all.
Do not waste your time. Call centre is like speaking to someone in India. Don’t know english at all.
Very unhygienic. Didn’t even continue my stay
I've never entered in my life such a bad communication team and such rude employees! Communication is terrible, extremely rude employees! I'm suffering to get my refund, without any news and response! Run away from this accommodation.
The stay has been for the most part good, it's nice having a kitchen, clothes washer, stove and oven to use. They also have a fridge and freezer. But the fridge stinks and it gets into the flat when it's open. There are a lot of shops around it's about a 10/15 minute hike to the station but it's nice because they have a walking area to enjoy.
Bad communication from the beginning, first we didn't know how to get into our apartment and in the building in general. "Easy" check in after about an hour. The lift was working fine except for one day where we had to take the stairs, which wasn't that bad, because we only lived on the second floor, but I can't imagine how long it takes up to the seventh floor. Overall it seemed clean, but we did not really use the kitchen.
