Great Scotland Yard Hotel, Part Of Hyatt

⭐⭐⭐⭐⭐ Amazing Stay in London – Highly Recommended! Our stay was absolutely amazing! Everyone was so welcoming, friendly, and attentive, making the entire experience truly memorable. As a Globalist member, I especially appreciated the thoughtful perks and benefits. The location deserves a 5/5—perfect for anyone visiting London, especially for the first time. The staff were incredibly helpful and always happy to assist. A special shout-out to Mohammed at The Yard restaurant! He was such a lovely person and went above and beyond to make sure we had an amazing breakfast. His warm hospitality really made our mornings special. Overall, we had a fantastic experience, and I would highly recommend this hotel to anyone visiting London for the first time. Looking forward to staying here again!

Really wanted to rate this property higher, but feels disingenuous to do so. I’m a Hyatt Globalist and booked through the Amex Fine Hotels and Resorts program, so had high expectations for this property… unfortunately our experience was decidedly average at best. When we arrived, we were informed of a room upgrade. Attaching pics of our view from the first floor… this is the interior of the hotel wheee the rubbish and recycling bins are housed. Through the day and night, that meant we’d hear and see the rubbish and recycling being taken out, sorted, and hauled away. All are very noisy. Also right at our window was the smoking/vaping area for the staff, so imagine my shock opening my window to see people at eye level. 😳 We also requested a housekeeping refresh and didn’t receive it. I then tried to call twice for new towels and couldn’t get through to anyone, so had to go down to the front desk and request. Thats unacceptable for a hotel of this tier. The staff were otherwise very lovely and helpful thought around the bar, restaurant, front desk, and lobby. It’s not that this was a bad stay per se, but it certainly didn’t meet its promise and hence the “middle of the road” ranking for this review.

I’m not sure where to start - this was the hotel for a dream vacation! The front office staff was SO incredibly nice and responsive. I had planned this trip for my husband’s birthday, and they were able to get us baked surprise goodies at the last minute to the room seamlessly. We especially want to thank Lara who recognized us from the correspondence, kept the secret during check in, and was very helpful to us. Really, all of the office staff was incredible. Additionally, the breakfast is amazing! We loved having Muhammed as our server every morning, he was always so kind and such a pleasant person to talk to. He also always went above and beyond to ensure we were comfortable and having a good start to the day. Constantin also gave us a great tour on our first day, and he continued to say hi and remember us while being helpful throughout the week, which was very appreciated. Overall- the stay was amazing it’s quiet, comfortable, a BEAUTIFUL room/hotel, and the staff really help make you feel comfortable and add to the experience. I would highly recommend staying here!

Long overdue review from 2021. We were in London for business reasons. Couldn’t be bothered to travel home, so checked into Great Scotland Yard. The whole experience was amazing from check-in to check-out. The staff were warm and welcoming; they made our stay extra special by adding little touches. They have wooden keycards instead of plastic. The rooms are finished to a high degree of comfort. The onsite bar has lovely cocktails. We had breakfast, which was delicious. The hotel is in a good location. Wish I had taken more photos, but I hadn’t started doing reviews.