Cheval Knightsbridge

⭐️⭐️⭐️⭐️⭐️ Absolutely amazing stay at Cheval! One of the best places I’ve stayed in London. The apartment was spacious, spotless, modern, and extremely comfortable. The location is excellent and very convenient, with easy access to many of London’s main attractions, restaurants, and shopping areas. The staff were exceptional — friendly, professional, welcoming, and always happy to help. Everything was very well maintained, and the service throughout our stay was excellent. We genuinely felt at home and enjoyed every moment of our stay. I would definitely choose Cheval again whenever I visit London. Highly recommended! ⭐️⭐️⭐️⭐️⭐️

There is an old saying in the hotel business that says‘location location and location!!!! A 5 minute walk to Harrods or Hyde Park and in the heart of Knightsbridge. And that is very much the case for Cheval Knightsbridge. The two-bedroom units are well furnished with kitchen, lounge room and nicely decorated bedrooms with comfortable beds and excellent amenities including washing machine and a well equipped kitchen plus dining facilities. It’s ideal for a family vacation in London who may want to consider cooking at home instead of paying hefty restaurant prices! So why not 5 stars? The loss of two stars is down to that management and operation staff miss all the small details that make the difference. We had booked a car from the airport via the hotel but sadly the driver never turned up and we were left waiting even after calling the hotel who brushed if off….saying it was not there fault!! I even emailed the front office after landing but no one responded! A number of appliances had faulty batteries and when going to get ice from the freezer the ice cubes tray had never been filled up! On arrival to the reception no one apologised for the mistake or offered a solution until afterwards via an email…. The team clearly understood the issues and I am sure they want the best for future guests but they must learn to take action and responsibility when things wrong! We all understand that nothing is perfect in life….but it’s how you respond. Cheval is a member of Discovery GHA so a good opportunity to earn points. Value for money. At 1250 per night it the equivalent to two nice rooms at a Hilton or Hyatt in London….but does offer a few additional benefits.

A family of 4, we had a wonderful stay in the apartment assigned to us in the Knightsbridge area of London from 24 to 26 April. The service was excellent, and both the apartment itself and its location were simply outstanding. Everything was perfect from start to finish. We'd like to express my sincere thanks to the Cheval Collection team for their kindness and professionalism throughout my stay. We'd highly recommend them to any traveller looking for a comfortable and well-located place to stay in London.

We booked a 2-bedroom apartment at Cheval Knightsbridge and had a truly comfortable and enjoyable stay. The master bedroom and its ensuite bathroom were spacious, which is quite rare in London. The second bedroom was a bit smaller, but still functional. Overall, the apartment size was very decent and well-suited for our stay. The location is excellent, just steps away from Harrods and within walking distance to Hyde Park and other key attractions, making it very convenient. What really stood out was the exceptional service. Brayan was incredibly attentive and responsive, taking care of all our requests promptly and professionally. Pedro went above and beyond to arrange an extension in the same apartment, which made our late check-out smooth and very comfortable ahead of our flight. Overall, I highly recommend Cheval Knightsbridge for anyone looking for a spacious, well-located, and comfortable stay in London, with truly outstanding service.