The Oberoi Beach Resort, Lombok

This is the perfect getaway for me and my wife and the best service I’ve received in any hotel or resort across the world. The service staff went above and beyond in making sure I have a comfortable stay, including providing me with medicine for my sandfly bites when I asked for them. They have amazing complimentary things to do across the day and the food was impeccable. Definitely recommend this and will be considering a return. This is ultra luxury at its best.

This isn't just a resort, it's a refined, luxurious and beautiful place. From the moment you arrive you feel taken care off and relax immediately. It feels like before you even think about any request you may have for the hotel it has already been taken care off. The atrantuin to detail is second to none. We loved the breakfast in the garden, exquisite quality of food and refined veriwty if dishes! What a charming and exquisite place!

We had a wonderful stay at The Oberoi Lombok. From the moment we arrived until check-out, the service was excellent. The staff were warm, friendly and attentive, making us feel very welcome throughout our stay. The atmosphere of the resort is truly magical — peaceful, elegant and incredibly relaxing. We stayed in a beautiful luxury villa with our own private pool. It was very spacious, beautifully decorated, extremely private and had a stunning view of the sea. Breakfast was outstanding, with a fantastic à la carte selection, excellent coffee and very friendly service. We also really enjoyed dinner, with beautifully set tables, delicious food and a wonderful atmosphere in the evening. We also stayed at The Sira during our time in Lombok, which is a beautiful resort as well, but personally The Oberoi spoke to us much more. It has a special sense of tranquillity and timeless luxury that makes the experience feel truly unique. We have also shared a hotel overview of our stay on our YouTube channel, Travel with Nicola & Isabella, for anyone who would like to see more of the villa and resort. A truly special place that we would happily return to. Highly recommended!

I’d like to start by saying that all of the staff here were very welcoming, friendly and hospitable at all times. Sayu in particular made our stay extra memorable. It’s a beautiful resort and grounds with excellent food (particularly breakfast) and the beach is fantastic. Our villa with pool was well appointed and a very relaxing place to be. The cocktails were fantastic. We loved our private charter to the gili islands and would recommend this wholeheartedly. The beach equipment is great with SUP, kayaks, snorkels, fins etc all available. Massages were good and bed was comfortable. This is a 5* resort but could do with a few small (achievable) improvements. Overall we would recommend it to other honeymooners with a few suggestions to management: - consistency is lacking. Housekeeping was patchy/erratic eg minibar not refreshed, dirty glasses, random additions/changes by the day. It was all very friendly, but lacked polish. - apart from Sayu, service felt impersonal throughout with very few other staff remembering our room number, names, regular orders (it was always Bintang!) despite us staying for 7 nights. We would have ordered more if they had remembered! - the beach club nearby pumped out loud music on Friday and Saturday nights and I was made to feel crazy for complaining about it still going on late at night - service was slow/inconsistent despite the number of staff eg to get water/drinks - we stayed for 7 nights and there were 3 themed buffets - 2 were Indian and one fish bbq. It was a shame that the Indonesian night was the day we checked out! Better planning could improve variety here. The buffets were extremely expensive - the nightly music/entertainment was loud and repetitive - lots of children/families - more thought could be given to keep honeymooning couples away from screaming kids. To give context, everyone is encouraged to book for dinner and there’s plenty of tables so this is easy to achieve and would really improve the atmosphere - £8 fizzy water (local not imported) is insane, as are the laundry prices! We’d highly recommend getting a taxi (20 min) to Warung Ehsan at Nipah beach for the sunset and seafood - genuinely incredible. Tip - use the bluebird app for local taxis.