Sadev Resort

Paid above average price for what turned out to be one of the worst stays we had on the island. The pillow had a bad smell. The bathroom was genuinely dirty, with yellow stains on the wall that looked like they had not been cleaned in months. The water went out for more than five hours and cut out while I was mid-shower in the middle of the night. I had to go to the pool to rinse and then finish washing with mineral water. The curtains do not fully cover the window, which means you have no real privacy inside the room. The overall condition of the property shows signs of poor management. Right at the entrance near the reception there is construction debris that has not been cleared, and an AC duct that was never properly finished or repaired. These are things a guest sees the moment they arrive. The staff did not seem to have any proper training. Every other place we stayed on Gili Trawangan had better, more professional service. The gap was noticeable. We were told the owner is based in Jakarta. With all due respect, a routine visit to check on the property would make a real difference. The issues we experienced are not hard to fix, they just require someone paying attention. The only positive was the breakfast, which was decent. For this price point there are much better options on the island. Would not return and cannot recommend.

These rooms are great, beach vibes that make you feel like you are in a beach cabin. I highly recommend renting a bike or scooter at the front desk. You’ll need one to explore the island.

We recently stayed at this hotel and unfortunately had a very disappointing experience. When we checked in, there were several bugs in and around the bed. Throughout the night, thick dust and cobwebs fell from the ceiling, which made it clear the room had not been properly cleaned. It was extremely uncomfortable and unsettling. The curtains had visible mold built up on them, which likely explains the strong damp smell in the room. This was very concerning from a cleanliness and health perspective. We reported the issue to reception and asked for the room to be properly cleaned and for the sheets to be changed due to the bugs. However, housekeeping only tidied the existing sheets rather than replacing them. Both the sheets and towels had visible stains, which made the overall cleanliness feel unacceptable. The room also attracted a lot of mosquitoes because the doors did not close properly. This appeared to be a structural issue with the building rather than anything related to the location.We even considered moving to another hotel, but we were told it was unlikely we would receive a refund, despite the problems being related to the condition and structure of the room. Overall, the lack of cleanliness, maintenance issues, and poor handling of our concerns made this a very disappointing stay. I would not recommend staying here

Had one of the worst stays in Bali. The staff was unkind, unhelpful and very arrogant. We booked different rooms on each day and asked if they would like us to stay in the same room or vacant, they said to stay and later morning when we were leaving for our snorkelling trip, the person comes and asks us to pack our luggage and he will move us to a different room. He insisted we should book the double bed room instead (bcoz he was getting monetary benefit.) My husband asked for a small help but the staff was of no use. No basic amenities (toiletries provided). The pool is dirty all the time. Out of all the hotels this was my worst stay.