We were charged over $800 to be dropped off in the center of Florence. Our driver would not drive us Florence which is what we expected for the money. I requested a 20% refund and denied. We could have hired a taxi for half the price. Do not use this company. Way over priced!
About Activity
What's Included
Includes
- Private transportation
- Bottled water
- WiFi on board
- Air-conditioned vehicle
Excludes
Departure & Return
Departure Point
- the pick-up will be at the ship's dock
Itinerary
You will find the driver at the landing dock and for the return you will agree directly with the driver for the time and place of pick up.
Language Offered
Additional Info
Cancellation Policy
Reviews
Gabriele is an excellent driver. Very punctual and flexible. Highly recommend him and will use him again in the future!
Gabriele was awesome. Greet tour guide. He was very knowledgeable about Florence and oisa He picked us up from the port and drove us. Great service. Nicest guy
Walter curated our trip to exactly what we were looking for! I was traveling with my husband, kids and my parents. We had already been to Florence before and we weren’t interested in the regular tourist sights. Instead, I messaged Walter the day before and he delivered with a wonderful day in Tuscany. Thank you!
Great trip into Florence from Livorno! Everything was perfect! Driver on time in a beautiful van. This was a cruise shore excursion.
Gabrielle was prompt, knowledgeable about the area, and ver accommodating. I got sick through the winding roads and he was so kind and helpful. His van was immaculate. He even made an exception for us to be able to stay longer in Florence than initially contracted for extra Euro. This enabled us to keep out tickets to the Uffizi and explore the city a bit more.
Two of us have been to Tuscany multiple times and spent as much as a week at a time in the countryside, but for one it was a first time visit & for a physically fit person to travel with us older ones, a private tour is a must! Gabrielle, our guide was perfect. He told us all we wanted to know but did not over-do the talking. He was an excellent driver. We visited Pisa for a photo stop at the Tower and spent the balance of the day in Florence soaking in the arts and culture and eating the fabulous food! Gabrielle recommended a wonderful restaurant where we could indulge in wine pasta and meats and we older folks could linger over a coffee while the younger went shopping and sightseeing. Plan your own pace and places on a private tour.
Gabriele Benedetti was our driver and he made the whole process painless. Our cruise had a change of itinerary and he was promptly in touch with me to reschedule and also promptly answered my questions about the car accommodating my scooter. On the day he was clear in his instructions to us and met us promptly for the return trip. Five stars!!
Our guide Gabrielle was fantastic! He was accommodating and friendly to us. He brought us into Florence and told us where he would meet us so we would get back to the cruise ship on time. We had over four hours there. He gave us suggestions on to where to go and shop. He even took us through the Tuscany countryside to get there and we saw beautiful vineyards. Thanks for a great time!!!!
Gabrielle was a great driver. Would highly recommend. He was very prompt. He gave us a insight on Florence.
Great driver. On time and friendly. Appreciated all The good information and taking us to the imoortant scenes in the city.
We mainly wanted someone to drive us from Livorno to Florence and back. Gabrielle was perfect! He told us lots about Florence before we arrived, took us to Piazzale Michelangelo and then dropped us where we wanted in city center. We explored on our own and when we were ready after lunch, he drove us back to the port. He is professional, on time, friendly and didn’t mind our 1 year old granddaughter who did have some moments of crying (it’s a long drive!)
Gabriele is one of best. He arrived at the port on time and was able to customize our trip as we wanted to see the leaning tower of Pisa. He is very knowledgeable about local attractions. We had a great time with Gabriele. Highly recommended.
Gabrielle was a perfect choice. I so appreciated the text I received when he arrived at the port. His communication was outstanding. Vehicle was comfortable, Knowledge and suggestions a were perfect and he showed is the pick up location before drop off. Would definitely book again.
Gabriele is fantastic. He was accommodating of changes we made on the fly. He was knowledgeable and extremely personable. Highly recommended.😊
Gabriele was an excellent driver and went out of his way to give us a quick driving tour of Florence. He was helpful in planning our trip in the city. Very friendly. Would highly recommend.
Viator gave conflicting information on how many people could be on the tour. The tour guide wouldn’t take the number of people we were told. Now they are not promptly giving a refund. Viator is a scam!!
We had a lovely private tour of Florence and small nearby town of Lucca. August is very hot and it was a very convenient way to see the area. Our driver was courteous and knowledgeable which made our trip all the better. We would recommend Viator and plan to use the service again when we travel. The app was easy to use as well and the chat feature made for easy communication while traveling.
Gabrielle was excellent. On time and a good driver. He gave us local knowledge as we drove to Florence and was even able to add a stop in Pisa on the way back to the ship.
Simone was the driver and he was so helpful and made us great tour. The car fitted us perfectly and was really clean and well Maintaned
Our driver Elia was awesome! Picked up my family of four on time at the port. Before entering Florence he made a few stops with amazing views. Super helpful with our questions regarding Florence.
This made the trip effortless and was very easy to coordinate for drop off/pickup in Florence. We also got to learn some interesting facts on the ride to Florence.
Our driver Gabrielle was great! He was on time and car was very clean. Drove safely and took us to the top of Florence first for a beautiful view of the city. Waited for us and was ready when we wanted to head back to our ship! Also gave lots of good tips and some city history along the way.
We had a lovely drive from Livorno to Florence and back with Gabriele. He was friendly and helpful. We all loved our stop at Piazzale Michelangelo for beautiful views of the city before driving into Florence.
Gabriele was great. On time pick up, flexible, brought us back in time, and knew exactly where he was going. Perfect for our group of 5 people. Thanks
Gabriele Benedetti was an OUTSTANDING guide for us. So personable. So kind. So friendly. This is a person who really enjoys being with people. He has excellent knowledge of Livorno, Florence and Pisa. And he is very proud of his hometown (Livorno) -- we absolutely loved his stories! My wife and I highly recommend Gabriele!
We met with a local guide and driver, Gabriele Benedetti from Livorno. He was funny, knowledgeable and fast tracked us everywhere in Florence and Pisa. So much fun. I went with 8 people and they couldn't stop telling me how much fun they had. This guy is the best.
Our guide/driver was fantastic. Gabriele went out of his way to make sure we got to where we were going. I would definitely use him again.
Gabriele exceeded our expectations! We got off the ship earlier than our reservation and he was already there waiting for us. We haven’t been to Florence in 25 years, bringing our 3 young adult children with us this time and we were up for suggestions…. We ended up tweaking our plans after our brief discussion with Gabriele and stopped for a short visit to Pisa. So glad he suggested it!! The hour spent there was perfect! When we got back into the car, Gabriele had made us a lunch reservation in Florence. (As we drove to Pisa, Gabriele asked us what we would like to do for lunch) Our dining experience was everything we wanted and more! Gabriele gave us a map of Florence before leaving us for lunch as well as answered our many questions. The pick up area was convenient and he was flexible if we wanted to come back early or stay a little later. Gabriele made our visit to Florence, our last stop on our cruise a perfect ending to our family vacation. Thank you Gabriele!
Gabriele provided a great day for us. He picked us up promptly at the Livorno cruise terminal and took us to Florence via a back road to allow us to experience a bit more of the beautiful Tuscan countryside. After a stop at the Piazzale Michelangelo for a panoramic view of Florence, he dropped us off next to the Duomo with a map, some guidance, a recommendation for lunch (which was delicious), and a pickup time/location. On the way back to Livorno, we had time for a quick visit to Pisa. Gabriele was polite, punctual, informative, and friendly and it is clear he enjoys sharing his country with visitors. We couldn’t have asked for a better driver/guide.
Gabrielle was a fantastic driver. He was waiting for us with our names on a sign, immediately as we got off our ship. His van was clean and comfortable and his English was great. We had a great conversation during the drive to and from Florence. Since we were a few minutes early, he took the time to drive us up to the top of the hill for a great view and photo of Florence. He was right on time for our 3:30pm pick up and trip back to the ship. His communication leading up to our trip was great. Would highly recommend booking Gabrielle for any/all transportation needs in Livorno.
Our driver was the best. He made the drive to Florence so entertaining and plus we had time to stop at Pisa on the way back and kindly offered to do this for us
Gabriele was there when we arrived, was a very good driver, and gave us a nice tour around the outside of Florence before dropping us off. He was at the agreed upon location when we were ready to go back. Everything that we hoped for in a day trip, we highly recommend.
This was a wonderful experience for a private transfer from our cruise ship to Florence. Gabriele was very kind and helpful. He was at the terminal waiting for us and we had an easy ride into Florence where he first took us to a look at point, and then then suggested a fabulous church (now museum) for us to visit before dropping us off at the City's Center. We arranged a pick up time (which we eventually changed to an hour earlier), and he was waiting for us when we were ready to leave.
Driver arrived on time and took us straight to a panoramic view of Florence. He dropped us off to the main Piazza and came back to an agreed time. We had a photo stop in Pisa before getting back to cruise port. All in all car is clean and fit for purpose. Driver was courteous and knowledgeable. Highly recommended to people wanted to have a flexible excursion off cruise ship jn a short of time,.
Gabriele drove us from Livorno port to Florence and back to the ship. He was absolutely wonderful and told us where to go and what to see and showed us around. Before we went back to the ship he took us to Pisa and we were happy to have the opportunity. Gabriele made our day very special and we thank him.
Gabrielle, our driver, gave us a map to the market and all the sights we wanted to see. He also gave a preview of the city from above. He was entertaining and knowledgeable. It was a very pleasant experience!
Gabrielle was great, I highly recommend this guy was awesome, on time and he waited for us a long time!
Gabriele is a fantastic driver, on time, extremely knowledgeable and friendly, made our day trip to Florence complete! Will book again!
We arrived in Livorno on a NCL cruise and Gabrielle was waiting with a sign, perfect! I had previously chatted with Gabriele on WhatsApp and he was always quick to respond. In person he was a very pleasant man with good English. 2 of the 3 couples in our family has previously been to Florence. This was a very pleasant drive to Florence in a comfortable van, we did scoot off the main road into the country side just before Florence, so pretty! We stopped at Piazzale Michelangelo for breath taking pano view of Florence. Gabrielle brought us right into the center of the city close to the Duomo where we arranged a return meeting time. After our day in Florence Gabrielle was at our meeting point before the allocated time ready to receive our group for the trip back to the ship! Everything worked out great at a fraction of the cost through the ship.
This was an amazing way to see Florence. Walter was fantastic and knowledgeable about the area and places to visit. He even was able to take us to Pisa for a little bit on our way back. Pick up and drop off at the port was a breeze! A great day trip!
Perfect transfer to Florence. Gabriel was friendly, the drive was enjoyable. Gabriel skipped trafic by going in the backroad to Florence. Very picturesque drive that we all enjoyed! Overall, we absolutely recommend this transfer!
Our meet and greet was very efficient. Driver was absolutely amazing. Vehicle is very clean, lots of room. Everything went exactly as planned. I would highly recommend. Especially for those guest arriving in Livorno on a cruise ship, you could be picked up within 15 minutes and you can spend the entire day in Florence versus only three hours with the cruise line.
Gabriela was a perfect guide for us! Made sure we got where we needed to be at the right time and added a scenic part to the drive into Florence. He also showed us a great picture taking spot and made sure we saw Santa Croce which was a great add to our trip. Highly recommend him to others visiting Florence!
Great driver with excellent service and communication! Helped make our visit to Florence and Tuscany the highlight of our trip!
Walter was amazing with our whole family! He was gracious and understandings of the needs of 7 people with ages ranging from 7-83. He was able to make our day special and we would not hesitate to recommend him in the highest of ways! Simply terrific!
Driver Arnoldo was waiting for us at the pier. Very professional. Nice van (we were a group of 7). Was waiting for us at p/u time. The ride was uneventful. Would recommend this company. Florence was packed!
Great driver! Went the extra mile. I highly recommend him. Was waiting for me at the dock. Clean beautiful vehicle.
Me pareció un muy buen servicio. El chofer fue muy puntual, y muy agradable durante todo el trayecto. La camioneta está muy bien, nos sentimos muy seguros.
Catedral y centro histórico con familia en Navidad. Una buena manera de pasar este dia. Las mamis disfrutaron mucho
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