Imperial Hotel

The hotel makes a great first impression. Its exterior is impressive, the location is excellent, and the staff were friendly and welcoming throughout our stay. Unfortunately, that's where the positives ended. The hotel is significantly overpriced for what it offers, particularly when you consider what the same nightly rate would typically get you in cities such as London, Manchester, or Liverpool. Our room was dated (bedding especially) and poorly maintained. The windows were covered in seagull droppings, the ventilation was inadequate, and the interiors felt tired and in need of refurbishment. Overall, the standard of the accommodation fell well short of what we expected for the price. Based on our experience, I would recommend looking elsewhere if you're considering staying in Llandudno.

Overall very good. Staff very helpful and friendly. Food very good. Unfortunately, the daily specials menu was the same on some days and some elements were the same every day- the chef cannot be bothered? The dishes look like pieces of art but a little short on vegetables. The portions of vegetables might be equal to half of one of your five a day! The lady "head waiter" is really helpful and a very hard worker but appears to suffer from having new colleagues who do not work to her excellent standards.

We've thoroughly enjoyed our four night holiday and stay at The Imperial Hotel. A fabulous hotel and location. We enjoyed a superior room with sea views....lots of space to relax etc. The breakfast is in our experience of Llandudno the best. The waitress team are fabulous each one working hard to meet everyone's needs...with a special mention for Michelle so friendly attentive and professional ...a great team and thanks to those behind the scenes.. reception..cooking.. cleaning..all the staff who keep this establishment top class...you're all fabulous x

Treated my elderly mother to a birthday stay. The staff were extremely helpful and friendly in particular a porter who we met on our first day. I felt that he went above and beyond to make our stay enjoyable. The room had a lovely view of the sea and was spacious. We enjoyed the facilities. Unfortunately, what let the room down was the cleanliness of the double bed. It didn't smell fresh and clean.