Hilton Liverpool City Centre

Our first time visiting this hotel, and yeah it was definitely on the pricey side for one night, but given it was Magic Weekend, it was the best deal we could get. The front desk on Saturday were brilliant. Super friendly, really welcoming, and they took our luggage straight away so we could head off to the rugby without dragging everything around. Proper helpful service. The room itself was lovely, and the bed… unreal. So comfy 😌 I had one of the best night’s sleep I’ve had in a hotel. Only small suggestion for improvement would be the shower 🚿 it worked fine, just not quite as good as the rest of the room and not powerful. But the bathroom overall was really nice. Would happily stay again.

We got the opportunity to stay here and had an amazing stay. Staff were excellent and helped me sort out the WiFi. We had executive room on 6th floor with amazing views and the bed and linen was the size and quality you would expect. Huge tv. Breakfast fantastic selection. Situated just opposite Albert Dock and very handy for Liverpool One its an excellent place to stay.

I held a business evening meeting in the Hilton Liverpool and it was well organised from all aspects. The communication beforehand was thorough and the staff on the day were fantastic. The buffet food was excellent, catering for vegan, halal and gluten free diets. In particular, Keira was incredible. She was attentive and personable - a credit to the team. I would definitely use the hotel for future events.

Stayed two nights as a solo traveller. Location - convenient location beside the bus station. Royal Albert docks was just across the road while there was a shopping centre with ample food offerings next door. Train station is 10 - 15 mins walk away Room - booked as a diamond member and given a complimentary upgrade to a higher floor with executive lounge access. Early check in and late check out was also granted, which was very appreciated. As other reviewers have mentioned, the room feels tired. Nonetheless, it was spacious with nice comfy bed. Had a good sleep. Service - friendly service from check in to check out. Nothing much to say as I didn't need much help during my stay. Food - complimentary breakfast due to diamond status. Ample offerings including bacon, hash browns, different types of eggs, fruits and cheese. However executive lounge was a letdown. Didn't appear to be staffed during the day, it was located in a room on the ground floor and it just didn't feel 'executive'... It was extremely crowded during happy hour and some guests had to sit in the public lounge outside. Food offerings also limited during happy hour. Overall a nice, adequate and comfortable stay.