We had a wonderful experience. Our driver was early and waited patiently for our group to arrive. He drove us from Lisbon to Setubal and waited again for about 10 minutes until we could check in to our accommodations. I highly recommend this company!
Salvador and his coordinator were at the ready on arrival into lisbon airport , and we really appreciate it friendly and efficient service. The mini van was large , comfortable and clean. Thank you so much again for driving safely all the way down to the Algarve coast!
We recently arrived in Lisbon as a group of eight adults and a one-year-old granddaughter and booked a private transfer from the airport to our hotel. From the very beginning, we received outstanding service from Luan Oliveira and TopTour Portugal. Luan patiently waited for us despite the time it took to clear passport control and collect our luggage. He provided clear and accurate instructions for the meeting point, making the pickup process smooth and stress-free. When he realized that our granddaughter, who had just turned one year old, required a proper child seat rather than a booster seat, he immediately took care of the situation and arranged a suitable child seat within minutes. His professionalism, attentiveness and commitment to customer satisfaction were truly impressive. Luan helped load all of our luggage into the vehicle, drove us safely and comfortably to the InterContinental Lisbon and, upon arrival, unloaded all of our bags as well. I would also like to highlight that the minibus was modern, luxurious, spotless and spacious. It was exactly as advertised and perfectly suited our group and all of our luggage. In summary, we were extremely pleased with the entire experience. Luan Oliveira provided exceptional service that was professional, friendly and reliable. I highly recommend TopTour Portugal and would not hesitate to use their services again on future visits to Portugal. Thank you very much, Luan, for making the start of our trip so pleasant and comfortable.
Very good and professional service. Also many thanks to our driver Luan Oliveira for his great service.
Luan Oliveira, contact me vis WhatsApp and guide me to the meeting point, and from that point he helped us (8 people with lots of luggage) and took us to the van helped with the luggage and was smiling and positive all the way.
5* Luan was great!!!!! Excellent experience and comfortable ride
We had an excellent experience with Diogo Ferreira. He picked us up from Lisbon Airport and, just three days later, arranged a transfer to the Algarve on very short notice — we contacted him only 2,5 hours before the trip, and he still made everything possible. Diogo has a wonderful personality, speaks excellent English, and knows everything you could possibly need about Portugal. He is much more than just a driver he is a personal travel guide. We are truly grateful for his help and highly recommend his service.
I was driven from airport to the hotel by the driver Diogo Ferreira. It was a pleasing trip and the driver told me a lot of insights regarding Lisbon. He also recommended activites. 10 out of 10
Our driver Luan Oliveira was very nice and helpful, the drive was pleasant and the van was very luxurious. Great experience.
Our driver Diogo was excellent. On time and very responsive, highly recommend.
Diogo was excellent. Very helpful and friendly with great recommendations for our stay
Diogo was outstanding, courteous and arrived on time. Great communication and comfortable journey from start to finish. One of the best transfer experiences we’ve had.
Excellent experience…highly recommend! We were a group of 6 with lots of luggage! Waited for us to clear customs and was easy to locate
We went on a trip to Lisbon with a group of friends in May. There were 19 of us in total, spread across four minibus. Luckily, I was fortunate enough to get on Diogo Ferreira’s minibus with six other friends. During the journey to our hotel, he let us play our Dutch music and talk about football. It was a great journey and Diogo did a fantastic job.
I recommend the service with this company and the driver Luan Oliveira, who was super friendly and a brilliant driver.
We had a great experience, Diogo F and Luan were both brilliant drivers, nice guys and communicated very clearly!
Great mini bus return transfer for a group of lads visiting Lisbon for a Stag do. Luan our driver drove brilliantly and was certainly less wild than some of the Uber drivers in Lisbon.
Diogo was so kind to us! We were travelling with my family of 9 people from Canada and our group included seniors, adults, teens, and a 1 year old baby. He was so kind to wait for us at the airport. It had been a long day of travelling, but the customs line was INCREDIBLY long so we were late to meet him. He was communicating with me and agreed to wait for us knowing we were travelling with a toddler. Once we were driving, he was chatty and lovely and we felt quite safe with him driving! Would recommend!
Perfect service, provided by Diogo Ferreira.
Diogo was a great driver. He reached out to me as we arrived with direction of our meeting point. On the drive to our destination, he gave several recommendations. Thanks for being so nice! You allowed us to feel comfortable.
We booked TOPTOUR PORTUGAL® for our transfers and a private tour while staying in Lisbon, and everything was flawless! Our Mercedes was immaculate, incredibly comfortable, and perfectly suited for our family. Our chauffeur was polite, punctual, and knew all the best routes and hidden spots. The booking process was smooth, communication was excellent, and they made us feel like VIPs the entire time. If you’re looking for luxury transfers or private tours in Portugal, don’t think twice — TOPTOUR PORTUGAL® is the best choice. Highly recommended!
Diogo Ferreira was very kind and helpful; we couldn't find the locker to enter the apartment, and he stayed with us to assist us.
Driver Luan was very kind and cordial. Transfer performed successfully.
The Transfer has not been made. Our flight was two hours late. Upon arrival we contacted the driver Adriano who said he was waiting for us without problems. After the immigration that was quick, because my husband has Alzheimer’s, we headed to the meeting point of the Top Tour. There we were greeted with grossness by the employee Felipe who told us about the failure to carry out the transfer due to the delay of the flight. We argued that the driver Adriano was waiting for us, to which he replied: here I command, not the driver. And so the transfer was not carried out. Tired, we headed to the Uber transportation sector and the payment loss, I expect to be compensated, about 300real.
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