I met Johnathan as I came out of Customs. We went straight to the vehicle. Johnathan spoke English and the driver spoke some English. They gave insights to Lima as we passed significant sights on the way to the hotel.
Worse service ever! Booked a service for 8 people they showed with a car for one. They were completely incompetent and unprofessional unable to fix their mistake. I had to book with another company after 45 minutes waiting for them to fix the problem. They still charged me even when it was their mistake! Terrible
Service was excellent . They were on time to pick up and drop off. They helped us to check in , get our boarding passes and help us all the way to security check
Our schedule was packed tight and the most reliable aspect of the entire stay was VPac guides. We flew into Lima at 5am, VPac was waiting for us. Cusco at 8am, VPac was there. Our flights were early out of each city were early, VPac was there and took us as far as they could into the airport to make sure we knew where we were going. No one in my family speaks Spanish and it was not an issue with the guides. In the cities we had local guides with VPac that were fantastic (Christian in Lima, Lila and David in Cusco, Jorge in Quito). They were each local to the respective cities and all very knowledgable. We were put with local guides for other experiences (James in Machu Pichu and Abdol in Cusco) and they were also fantastic. Wonderful experience, highly recommended.
Driver and assistant were waiting at Lima Airport Arrival with my name on the sign and guided us to the van in the parking lot and drove us to the hotel. Very good and reasonable company
<p>This transfer service was great. The driver was on time and met us as promised. Our driver pointed out some sights on our way to the hotel and with the help of a translation ap on his phone also gave us some good information for our stay in Lima.</p>
<p>They were waiting there with our name clearly on a board so it was easy to see. No problems with the transfer. He was an excellent driver and very efficient. I would definitely recommend them!</p>
<p>Our driver was waiting when we exited the arrivals hall with a name board, very fast and easy, highly recommended, made our arrival totally stress free.</p>
<p>Excellent. They were waiting for us. Helped us with everything and the prices was reasonable. Thank you.</p>
Vipac took care of everything for me in Peru. From airport transfers to tour guides in cities and archaeological sites. I highlight the guide Gabriel who led me to the Sacred Valley on a private tour for two days. Gabriel gave me a real history lesson! In addition to being extremely kind, speaks Portuguese fluently and makes beautiful photos! Another guide who helped me a lot in Machu Picchu was Ronaldo and also made great records. I recommend Vipac!
At each arrival there was a plaque with my name, I received the WhatsApp with the information of the tours the next day, reminding me of the schedules and what I should take. Comfortable van service, very well prepared guides. You can hire that is first!
Everyone very kind and attentive!! Excellent team!
It worked as expected. Usual transport
Careful employees, Punctual and efficient.
The transfer took place normally, the driver was already in position when we arrived at the airport, and on the day of return, he also arrived on time. Very new vehicles with air conditioning and well-educated and sought-after drivers I recommend!
They take us to the airport too early, they do not accept the suggestions of tourists. Bad attitude from Guide Mario.
Service provided within our expectations, I recommend this company, are serious and ethical professionals! Guides were very kind and helpful.
Due to the conduct of the Guide Sofia, who picked us up at the airport, she indicated an agency to do tours, and assured us that the agency would be reliable, the Guide of this agency for total negligence left my phone fall to the ground and break, only was provided a ZAP number, nothing more and in the ZAP only said that it feels a lot. Vipac can not let its employees indicate an agency at this level, something more serious could have happened and the only contact was the ZAP and without further information Be careful.
Excellent. Everything on time and as agreed. Very well educated people, we are very happy to have chosen this agency
Parfait, malgré les 2h30 de retard de KLM le chauffeur est présent et le van immense est super nickel. Chauffeur sympa et rusé dans le trafic de LIMA
Monday through Friday 9 am to 7 pm EST
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