Novotel Lima San Isidro Hotel

Great location. The only thing I didn’t like is that I felt like I was constantly being watched. Security personnel and cameras everywhere

We spent one night at the hotel while waiting for our connecting flight. The hotel is very pleasant, everything is clean, and the rooms, beds, and bathroom are all very good. The breakfast was delicious and the staff were friendly. Only one small thing bothered us: the hotel recommended their own taxi service to the airport, which was supposed to cost 60 dollars. When we asked why they couldn’t simply call a taxi from the company that operates at the airport, we were told that we could do that, but those taxis would not be safe and that theft happened there from time to time. I consider this to be completely unfounded fear-mongering in order to increase the hotel’s profit. The taxi service from the airport cost us 15 dollar. It was first-class, great care was taken regarding safety, the name of the driver was clearly communicated, and I saw no reason at all why it should be unsafe. To be honest, this scaremongering slightly spoiled the end of our vacation in Peru. What is the point of that? Very poor style! Aside from that, it is an excellent hotel that I would recommend without reservation. The neighborhood is also very pleasant; there is a supermarket across the street and the restaurant/café Mozart, where you can enjoy a very nice meal.

The hotel room was huge, really clean, service was spot on. On the bar the drinks were really good. The best spanish tortilla i have ever eaten!

Do not stay here! The staff over charged my card and would not reimburse me and the bartender didn’t return the right amount of money after I bought drinks. The place was dirty and the staff was rude. Horrible experience overall