Our voucher arrived late, we were already at our hotel, so it was a little difficult at the airport. There was no one there to greet us. I didn’t get a response to my WhatsApp inquiry. We had our booking and confirmation numbers so an agent of a different company helped us call our driver who then came after a short wait. Then we had to walk several blocks and wait on a street corner while he got the car. It was very hot! Once we were in the car everything went smoothly.
About Activity
What's Included
Includes
- Private transportation
- Air-conditioned vehicle
- Meet and Greet
Excludes
- Gratuities
Departure & Return
Departure Point
- Details will be provided over SMS the day before your pick-up. Late-night transfers from 11 PM to 4 AM are subject to a 10 USD late-night fee.
Itinerary
The day prior to your trip expect an SMS from Julio providing more instructions on pick-up location, dos and don'ts, and what to look out for.
Arrive confidently knowing that your driver will be waiting at the airport with a sign with your name on it and will take you and your family straight to the Hilton La Romana without any stops anywhere else.
For departures from the Hilton La Romana to the PUJ, your driver will arrive at the hotel lobby at the requested time to take you to the PUJ.
Language Offered
Additional Info
Cancellation Policy
Reviews
We booked a one-way transfer from PUJ airport to our Bayahibe/La Romana Resort. Before pick up we received a WhatsApp message about our pick up. The driver was at the airport exit (before the parking lot) with our name on a clipboard. The driver was friendly, spoke English perfectly and gave us some tips for our week here. The drive was smooth and comfortable. We appreciated that the air conditioning was on full blast as it was a heat wave that day. We would happily book with them again.
On time, put all our luggage in van, driver was great!
This was the worst airport transfer I’ve ever experienced. I was told ahead of time that the terminal we were arriving to was under construction and that the driver would meet us right outside. Perfect, he was there with a sign. What I did not expect was to have him speed walk us a quarter mile away from the terminal, dragging our luggage the whole way, to a shady looking spot of a slight driveway with a gate blocking it. We then had to wait until he went and got the car and drove back to pick us up. While I understand the terminal was under construction, plenty of other transport companies were actively picking passengers up at the terminal. The only reason I could come up with for why it was handled in this way was that it must be some sort of unofficial transfer service and they wanted to avoid the terminal. They had no business shirts or logos identifying them as a legit company. He also had what I assume to be his wife with him, which made the whole thing seem even less legit. All in all, a very uncomfortable start to vacation. I would never recommend this and am shocked by the high rating they currently hold.
Caribbean Airport Transfers was top notch! They got in contact from the time we reserved the transportation and remained in contact prior to our trip. The day before travel, they sent a very detailed message via WhatsApp to explain how we would identify our driver, how to avoid interacting with the wrong transportation service, and how long they would wait once our flight landed. The gave us a head's up about construction at the airport and the alternative plan to reach the driver. The sent a photo of my name on the tablet we should be looking for and to let me know our driver was ready to receive us. As far as our departure, communication was great. They texted the day before to confirm transportation (date, time, and location). The driver was going to be delayed by 5 min and we were notified in plenty of time. He showed up as promised, tablet in hand with my name, and got us safely back to the airport as scheduled. They shared a link with information about other services they offered related to other tours and excursions. I appreciated that they were not too pushy with this. They provided a link and left the decision up to us. The drivers were courteous, professional, and provided great service. The vehicles were clean, spacious, and both drivers provided great music for the drive. I would highly recommend Caribbean Airport Transfers and will definitely use them again!
It was amazing ! Service was prompt and we always received confirmations the day before regarding time and location of pickup.
Excellent airport to hotel transfer service. Attentive & safe drivers. Friendly too. I'd definitely recommend to anyone else.
Amazingly smooth experience. Real time back and forth text communication for easy last minute modifications. Professional, great service, comfortable, fast and easy. Just all around great choice. Highly recommend.
I highly recommend these guys. They were always in time and easy to find. No issues whatsoever and communicated very well the day before transfers and the day of transfer. I highly recommend them.
Otto was a joy. Pickup and transfer was seamless. I would definitely recommend Caribbean Transfers and would use them again.
Would recommend. Driver was on time and friendly and we had no trouble. The vehicle was big enough for all of us and our luggage and he knew the area well.
Used this service twice for a round-trip transfer and both times were excellent. Communication was clear and professional, the car was comfortable, and the driver was friendly. Reliable and stress-free — highly recommend.
Fantastic experience overall. Communication was clear and timely, the car was very comfortable, and the driver was friendly and professional. Everything went smoothly from start to finish. Highly recommend.
Our driver was on time, met us in the designated area and was friendly. Made navigating in a new country stress-free.
Same driver from airport to Dreams La Romana (45 min ride) and then return 7 days later. Driver at airport when we arrived but took a while to get van to pick up area. For return arrived 10 min before scheduled pick up time so no stress waiting for pick up. Van was clean and comfortable for 15 people and luggage
We had a great experience! It was all super easy! The cars were great and so was the communication! I would highly recommend! They were also super friendly!
It was great! Highly recommend! Very clean car, very professional, very easy!! I would take this again, for sure!
Everything was great !!! Communication was with us was wonderful and the Drivers were friendly and on time ! Couldn’t be happier with the service
Driver was prompt, car was clean, driver was friendly and helped with luggage. I will use this service again.
Professional and reliable! Very friendly and made me feel comfortable. I got a little turned around coming out of the airport and they were helpful in making sure I found my driver.
Prompt, felt safe and got to our destination without issue. Driver didn’t speak English but called someone who could.
Driver was excellent and on time got our ride back to the airport in Punta Cana. Had drinks for us if we were thirsty. Would highly recommend!
Easy to book, good price, driver was on time and courteous. Great communication through WhatsApp on all of the logistics made this a very easy and great experience.
We used them for a round trip transfer to the Hilton La Romana. Frances was awesome, very polite and a good driver! We enjoyed our hour each way with him! Also, Julio was very communicative and they were always on time. I highly recommend this company!
Worked great for our family of five. In addition to the email confirmation, I received a direct text message (not automated) within a few hours of booking. I asked questions via text and received quick answers. Communication via text was easy. The linkup at the airport was very easy, allowing us to avoid any hassle at all. Pickup at the hotel on the return trip was prompt and well coordinated. If you are looking to not worry about your ride and ensure your group is taken care of, you just found it.
He had a special sign with my name! He was so sweet and shook our hands! Provided water and opened our doors!
This was such a seamless process. We had a major flight issue. It was rebooked for the next morning. Noah Transportation was flexible and greeted us upon arrival. They took care of all our bags at airport and at arrival to/from the resort so we didn’t have to worry about a thing. Both drivers we had were friendly, informative, and patient. Their comfortable van had WiFi on board, great music, and bottled water. Their pricing is also very reasonable. I highly recommend them for PUJ airport transfers.
Our experience with this transport service was to a resort 45 minutes from airport. The driver was early and courteous We made a mistake on date of arrival and someone was still there immediately as we texted the correction when we landed. The ride was clean and smooth
The Caribbean Airport transfers team was amazing to work with. They were timely, professional, and extremely courteous. I would highly recommend this company.
Wonderful experience in Punta Cana. Julio kept us informed every step of the way. Miguel, the driver, was very easy going and accommodating. We will definitely use Viator again and again. Hats off to both Julio and Miguel.
Had a fantastic trip with Wendy! Will use this company again when we come back to DR. They are saved as a favorite!
Communication from this company was fantastic! We were picked up at the airport by Miguel holding a sign with our name. In addition, we received a text with a picture of the sign as soon as he was at the airport. Great experience!
Excellent experience. Very responsive via text. Texted back within a minute every time I sent a message. Very simple and effortless. They were on time/ early and professional. We had a great conversation with the driver on the way to the resort.
Communication via WhatsApp was seamless and helpful. Our bags took forever to come out after landing in PUJ, I was sure the driver would leave but he texted us reassuring that he would wait regardless of how long it takes for the bags to come out.
After having had a bad experience with another transport company on the way to our hotel, I was nervous about finding a reliable company to handle our return. This company responded quickly to my queries so I booked with them. They arrived at our hotel early, the vehicle was clean and safe and the driver lovely. I would definitely use them again!
Arranged a private transfer with Amstar from Punta Cana Airport to Hilton La Romana Resort, plus return transfer. Excellent, professional and on time.
Prompt, safe and reliable… We booked last minute on the flight over and Punta Cana Transfers came through for us. A big thank you to Julio and his team!
Our driver was prompt, friendly, & helpful! We were taken good care of! He was on time both times and helped us with everything we needed!
I would recommend this company 100%. They were easy to connect with through WhatsApp, reliable and always friendly! When traveling to a new place with family and children, you’re always more precise. This company did not disappoint us in any way. They contact you soon as you schedule, answer questions/concerns immediately and connect with you prior to departure. Transfers are one way then you schedule your return for another fee. It was still more affordable (and more private) than the hotel transfers. The drivers were so kind and on time! Please don’t forget to tip them! Overall, we would recommend and use them when returning to Punta Cana!
This company is exactly what you need when traveling to a new place safe/relabel/fun. I had to choose and activity but we took Punta Cana Transfer for multiple transfers, 5 transfers as we changed resorts half way through the trip and had part of our party leave. And we also booked the Saona private excursion which I will review separately. Julio and his team are very responsive and on time, Julio would be sure to write on what’s app the day before to confirm pick up times. We never had to wait, drivers were always on time and nice air conditioned vehicles and best of all we felt safe. Best service I have received from a transport company and would recommended them 100% to anyone traveling to Punta Cana/ La Romana.
Miguel was top notch. He patiently waited for me both times for pick up with my name on a sign that was clear and legible. He had cold drinks ready for me in a cooler and drove safely to and from my hotel. I can’t wait to return back to punta cana and schedule a pickup from my friend
We used this company to get from the airport in Santo Domingo (SDQ) to the Hilton La Romana and back. I would highly recommend them. The drivers were courteous, skilled, and actually knew and obeyed traffic laws. We felt very comfortable and safe riding with them. This was important because the drive is almost 90 minutes. Most of it is along a very well maintained divided highway. Julio, our point of contact, was in touch by email and text the day before each pick up to confirm details. This operation is professional and one you can trust. We would use them again without hesitation.
Excellent service and communication. Good price. Drivers arrived early and drove safely. I would highly recommend using them
This was super easy to use. Great communication prior to pick up, at pick up and for the back to airport transfer. Vehicles were clean and the ride was very smooth both ways. Would highly recommend!
This company is super reliable. The drivers are friendly and helpful and they were on time for both of our pick-ups. I will definitely use them in the future! If you want to get to your destination with peace of mind - they are it!
We have used services of this company before and had a great experience. This time wasn’t different. Reliable, clean, professional. What I particularly like about working with them is ease of communication and responsiveness. I will definitely work with them again on my next visit!
Very good experience, very professional on time transfers with reminders. Will do it again, also will book tours, didn’t have chance this time because of a private venue (wedding).
Really excellent, the unit was spotless and on schedule. Leonardo very friendly came looking for her with a sign and took us safely
Me quiso robar mi dinero convenciéndome de no llamar la compañía y pagarle más a él para llevarme a cualquier sitio
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
