Marufukuro

We absolutely loved everything about our stay at Marufukuro during our honeymoon. The staff is so kind and extremely attentive. The hotel is beautiful and meticulously maintained. The in-room amenities were second to none. Nintendo history is thoughtfully and subtly weaved throughout every part of the hotel, and the library was awesome for Nintendo fans. The location was great--in a quiet area, but close to trains and other main parts of Kyoto.

A Perfect Stay at the Historic Nintendo HQ The History: Deeply immersive. Staying at the original Nintendo headquarters is a unique privilege, perfectly blending rich history with luxury. The Room: Immaculately designed and wonderfully spacious. The Amenities: The 24-hour complimentary drinks and snacks in the lounge elevate the whole experience. The Service: Absolutely great—attentive and welcoming staff. The Location: A reasonable, walkable distance from Kyoto Station. We had luggage, so we mainly took quick taxis, which was incredibly easy.

Should be a 3-star, not a 5-star — overpriced for what you get Marufukuro markets itself as a 5-star hotel, but based on our stay it’s a 3-star at best. The value for money is poor. Cleanliness was the worst part. Our room wasn’t properly cleaned — under the bed there was a cup, bottle caps, and dust, and the corners were full of dust too (photo attached). Not acceptable at this price. Service was essentially non-existent and the “all-inclusive” offering is very limited. The bar where you’re meant to make your own drinks was missing the advertised tutorials, and there was no Coca-Cola in the bar or all-inclusive areas. The Nintendo heritage is the main draw but it’s underused — the library is mostly books with only two real consoles, the rest are 3D-printed replicas. We stayed in the old building and the room had real issues: large gaps around the doors visible at night, an interior corridor-facing window that couldn’t be covered so light came in all night, and a persistent bad smell in the bathroom. Hospitality, service, and ambience were all lacking. Beautiful building and great story, but it doesn’t live up to a 5-star price or rating.

This was a lovely place to stay, very quiet and calm after a full day of touring. The staff was very accommodating. We loved having a drink in their self service bar upstairs, and enjoyed their freshly baked goods that they had available. I did wish that their restaurant was not only Omakase. Enjoy your stay! We did!