Availability
Description
Located in the town of Kuressaare, Grand Rose SPA Hotel is 2953 feet from the Saaremaa Museum and the Kuressaare castle. This property offers a 24-hour front desk, free Wi-Fi and private parking. The rooms of the Grand Rose Hotel all have a stylish interior design and carpeted floors. Each has a flat-screen TV and a private bathroom with either a bath or a shower. Guest’s have access to the Grand Rose’s spa and sauna center with 7 saunas, 3 pools and a hot tub. There is a wide selection of body treatments and and beauty salon. The front desk staff can assist with bicycle rental and laundry services. The guests are offered breakfast buffet in the morning. Drinks and cocktails are served in the 24-hour lobby bar.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
The place is nice, but many things need improvement:
1 - Children play noisily in the pool, and even the saunas aren't as quiet as they'd like.
2 - Most guests enter the saunas wearing slippers, despite the prohibition sign (which is therefore probably not as prominent and visible as it should be).
3 - The music in the saunas is piped in, but the volume is too high.
4 - The entire facility is paved with extremely slippery tiles that make it difficult to walk comfortably. It's easy to break your neck. The problem is well-known, and there are signs warning people to be careful of the slippery floor, so it's a wrong design.
The style of the hotel and spa could be a bit peculiar, but everything is clean and working. The staff is very friendly, spa has several different saunas, massage was performed well, the food for breacfast is fresh, tasty and omnyfariois for every taste.
One of the most disappointing stays ever
We stayed at the Grand Rose Spa Hotel for a few days in July 2025. The room we got was facing a big noisy street and was the stuffiest room I have ever been in. Once we asked the receptionist about air conditioning, she politely told us to air the room by opening the windows. Since our room was facing the street, we could not do that while sleeping. Once the windows were closed, the temperature in the room quickly rose and there was not much air to breath during the night. We also checked for the ventilation, and were not able to find any. I wish hotel management tried to sleep in this room for just one night and had guts to tell me they had a good night sleep.
In the morning while having a shower we discovered the door of the shower was broken so the whole bathroom was flooded. What’s more, the dump air from the bathroom filled our stuffy room, and the whole room started smelling pretty bad.
We asked the hotel stuff to clean the bathroom while coming back from breakfast. The room got cleaned around 3 pm, and the cleaning basically comprised of emptying the dust bins 😀 By this time this hotel felt like a joke.
During our dinner we were just looking with my husband at each other saying we don’t want to go back to our hotel room with no air. During the second night the room was even hotter. Anywhere around 2am we woke up telling each other we just want this night to end as soon as possible.
Have no idea who gave this hotel 4 stars. I am pretty confident even 2 star hotels have some air to breath.
Luckily we had a very nice time in Kuressaare with lots of walks and great food. We are sure to come back and enjoy more of Kuressaare but never at Grand Rose Hotel Spa again.
Review is for the spa.
They have seven different saunas, some better, some worse, but enough good ones so you can enjoy variety and not get bored. Steam sauna was excellent and the salt one was very interesting. Sadly some saunas had disturbing music or even TV. They also have outdoor sauna with patio and some sauna rituals in the evening that we did not attend.
They have all the basic pool stuff and even some not basic stuff, so very nice in that department too for the price. The restaurant is seamlesly integrated so you can order food and drinks with your wristband. Strawberry and orange water available for free, that stuff was way better than just plain water.
Extremely Disappointing Experience
We stayed at the Grand Rose Hotel for one night with our family and were deeply dissatisfied with both the room and the reception staff’s attitude.
We booked three rooms at the same price, but my partner and I were given the worst room, completely separate from the rest of our family. While their rooms were on the 2nd floor, ours was on the 1st floor with windows facing the street. This meant no privacy unless we kept the curtains shut the entire time.
The condition of the room was unacceptable:
• The wallpaper was damaged and had drawn-on lines.
• There were spiderwebs, and the room smelled bad.
• The shower door was broken, causing the bathroom to flood when we showered.
• Unlike our family members, we didn’t even receive complimentary water.
• Noise was a constant issue—everything from other rooms, the street, and upstairs could be heard clearly.
The spa experience was equally disappointing. Hotel guests weren’t given lockers, so we had to take our robes to the pool area, where they were taken by other guests. Breakfast was chaotic, with no cutlery or cups available.
When we brought these issues to the reception staff, they simply said they were aware of the problems and offered no solutions or apologies. The lack of compassion and customer service was shocking.
We will not be visiting this hotel again and can’t really recommend it to others either.
