Pick up and drop off not at the hotel as advertised. Complete chaos at the Pawia pick up point, guide doesn’t announce names or tour companies even when you ask and so had to run between different buses with no information and almost missed the bus. The tour was cut short and we were died through both camps with little consideration for people who could not walk/run at thst died. It felt dusted also to the environment
About Activity
What's Included
Includes
- Tickets are included and that there is no queuing or waiting time
- Hotel pickup and drop-off
- Transport by air-conditioned bus/coach
- Professional guide
- Round-trip shared transfer
- Headset to hear your guide clearly
Excludes
- Food and drinks
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
we will pick you up from the designated place in Krakow
The distance between Krakow and Auschwitz Birkenau is around 65 kilometres so it takes approximately 1 h 30 minutes in one way. In first Camp Auschwitz you spend about 2 hours, with guide.
After visiting Camp I Auschwitz you will have short (10 minutes) break and then we go by bus to Camp II Birkenau. The tour in Birkeanau takes about an hour with the same guide.
we will take you back to the place where you were picked up
Language Offered
Additional Info
Cancellation Policy
Reviews
Danylo is a very good driver - we had a very good time.
Very reliable great communication
It was ok We have booked for the Italian guide but we didn’t get it It was ok as we both speak English
Driver was super friendly & outgoing and our guide was super informative and knowledgable. The length of the visit was just right. The whole experience is definitely something everybody should do at least once.
Airport transfer with Daniel - great communication , on time , efficient , friendly
Airport transfer - great communication , on time , efficient , friendly
Pick up was brought forward from original booking time (6am not 7am) arrived at pickup point received a txt from Daniel saying he would be 5 minutes and he was. Got a suprise that it was a private transfer in a warm comfy Mercedes people carrier n not a coach . Arrived without hassle amazing tour guide so professional with empathy. Picked back up smooth transfer each way in comfort and good tunes highly recommended thanx Daniel x
Daniel text to let us know that he was on his way and where pick up was, very pleasant and informative Driver would recommend thank you very much
Bogdan was a super driver and he also told me about so many other things about Krakow! Our guide in Auschwitz/Birkenau Eugenio was the best guide! His way of telling us about horror if the camp was done with such an emotion and respect! I can highly recommend this trip! Everyone should go there 💜
Daniel was very good. Kept us informed prior to pick up and dropped us off at the airport with time to spare.
Great service, thanks a lot Daniel!
Willa did an amazing job and was a very friendly character! She explained all the beautiful places we went to very well
Great experience with Daniel. Best for transport from the airport. Highly recommend this company
Good service by Daniel Comfortable car, nice music Driver was on time
Great driver ,really pleasant and helpful
Collected on time, very pleasant driver.
Amazing experience, tour guide was so good,
excellent service, driver pleasant and bang on time
A humbling experience. All went very smooth with our driver and Andriano he was great.
We were notified the day before for pickup and I was told our tour would start at 05:35am We were not picked up at our hotel as booked, we had to walk to a designated pickup … Comfortable mini van and the driver drove with care .. We arrived at Auschwitz and waited for at least 1/2 hour as we were early. I felt our guide rushed us through the camps at great speed.. barely having time to take pictures with an original camera .. and I became disconnected from the group several times with the rushing through the rooms and other groups with their guides before and after us .. The guide also walked extremely fast.. I felt my time at Auschwitz and Birkenaus was rushed and it’s more of a money maker then a time to think of the souls lost and actually take in the horror that must never be repeated
Our driver Adriano was so helpful , gave us lots of info pointed out historical parts on way to Auschwitz, lots of information on historical events. Great communication throughout including pick up etc. Wonderful experience
At arrivals the Driver contacted me by WhatsApp, he arranged where to meet. Everything went smooth and easy from airport to my accommodation, perfect service.
A big thank you to Adriano Borowiec !
Adriano was a great driver. Pick up confirmed day before with a on time collection. Very friendly and chatty. When wr arrived at auschwitz we met our guide and got our tickets and went skip the queue. Due to our group number from both mini buses we got an intimate tour through the numbers on our pick up. Waited the full duration of tour and then took us to Birkenau direct while explaining some history of the towns. Really enjoyable morning.
Alexander was professional and especially knowledgeable! His detailed stories were memorable and very impactful. We learned so much!
This tour was fantastic, cannot recommend enough. We booked this a week in advance; gutted to have missed out on the online tickets. I was very apprehensive, having seen the reviews, but the experience could not have been further from how the reviews were. We were informed the day before of our meeting time, 0705, and we went to the hotel where we had arranged to meet them. Arguably, we asked for a hotel and our driver was one street away, but it was very easy to quickly nip to this street instead and catch up with the group. The group was small, 7-8 of us, and the drive there was very smooth, safe and comfortable. Thank you to our driver Eryk. We arrived at Auschwitz and were instantly met by our tour guide with our tickets pre-bought and ready for us. The tour was incredibly well done -- harrowing, but our tour guide's words were very well put, and he had the right balance between history/fact telling, and making it engaging. He also had a lot of background knowledge for other questions. It was really a good trip - I would recommend bringing sandwiches/ water, especially as you can leave these in the transfer van and have during the drive to Birkenau. Thank you so much!
We visited Auschwitz-Birkenau this week and had the great pleasure of being driven there by Adriano Borowiec who was polite, friendly and a very safe driver. Our guide around the site was also wonderfully informative and respectful - we learned a lot more of the horrors that took place there.
Very good experience. I recommend it to everybody. The tourguides very professional
After having three cancelled trips for Auschwitz due to no fault of ours, Gr8way managed to get us on a last minute tour. Simon was our driver and as well as being very professional, (and bang on time) he was also very informative and communicative. He went above and beyond and even took us around some extra memorial sights. If I was going back to Krakow in the future (which I will be) I would most definitely get in touch with Simon to book some more tours. Thank you again Simon, you’ll make an excellent tour guide!
Appalling service. Travelled from uk to krakow just for this trip to have it cancelled 24 hours before, no explanation nothing! Tried to contact company and all messages and calls unanswered. Was unable to get another booking so soon as no slots available. Trip was ruined, absolute waste of money as I will have to go back again! Awful customer service.
Our driver, Bogdan, was wonderful. He picked us up very close to the hotel, was very kind and courteous, and did everything he could to help us.
Simon was amazing that picked us up ! He was very punctual. Perfect 🤩 pick up and drop off ! Very informative. Lovely guy . Pleasant . Caring to your needs . Nice tidy clean car . Highly recommend to everyone . ! He was very well presented and excellent English . And pleasure to spend the day with .
My driver was Alexander, great driver, friendly and informative, would recommend this company, great communication at the airport pickup, an easy way to get where you're going, thank you very much
the driver is Daniel Solovei.
Had a great experience with Daniel, he was on time even though he had been given the wrong address by the operator. One quick message to him and it was no bother, still turned up perfectly on time for our return to the airport. Have no hesitation on using this service again, very reliable
Good tour. Daniel our driver was brilliant.
Really informative trip, great pick up from apartment, driver Max was very knowledgeable about the city and trip was around 7 hours
The tour was good, very eye opening as to be expected!! Our driver was very sweet. The price we paid was good value for money especially as some of the other tours we saw were much busier. The only issue we had was that we could not understand our tour guide very well and felt as though she walked through the tour a little too fast.
Great service, really friendly guy
Daniel was very friendly and informative. He made us feel welcome and looked after us there and back. I would recommend booking with him again
Daniel was a good and nice driver. Everything was perfekt 👍
Patrick picked us as scheduled on time at our hotel, The mini bus was very clean and the ride was very smooth. During the drive, Patrick kept us we informed and e stopped for refreshments along the way. We arrived on time and Patrick kept us well advised and updated as to entry, ticketing and other important information. We met our guide as scheduled. The guide was interesting and informative. Upon completion of the tour Patrick met us and took us back to our hotel.
Had a wonderful tour with Alexander.
Good service from Alexander. Thank you very much 👍
Simon was our guide to Auschwitz-Birkenau he was amazing, he had so much knowledge that he was willing to share, he went above and beyond. He made a heavy and hard hitting day easier to process and also kept spirts up. He is a real asset to his company. As we are quite a loud and bold group, Simon interated and got involved with the group which really made the day better. Even after the trip Simon kept in touch and sent over loads of recommendations of other places to see and good restaurants. Highly recommend a tour if Simon is your guide!
Alexander, excellent driver and very nice person!
Myroslav was very friendly, punctual. Many local advice to see, to visit. Very good language skills, multilingual. Positive feedback for 100%
A great experience! I highly recommend it from the bottom of my heart! ❤️ Our driver, Myroslav, made the journey very enjoyable, safe, and pleasant. A professional, friendly, and caring driver. Highly recommended! ⭐⭐⭐⭐⭐
Superb experience today and yesterday delighted with the mannerism of the guys would def recommend to friends.
Monday through Friday 9 am to 7 pm EST
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