We stayed here for 5 night and had a truly terrific experience. The staff are thoughtful, extremely professional, kind and attentive. The attention to detail, level of comfort and amiability of the staff surpassed any hotel we have experienced before. Next time we come to Krakow will stay here again. Our room was courtyard facing and extremely quiet. Could hear the tram rumble by every now and then but it wasn't an issue. Room was very clean and up to date, housekeeping did a great job keeping that way. Location is great for sightseeing in Krakow. Easy train journey from the airport, although we did taxi to the airport due to timing. For the gym rats it is a terrific hotel gym one of the best I've seen.
Stradom House Hotel & Spa, Autograph Collection®
Address: Stradomska 12-14Availability
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Facilities
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One of the first times I've stayed at a five star hotel and it genuinely lives up to the reputation. Staff are exceptionally good and over a few different stays I've got talking to them, Sofi has been amazing at the breakfast each morning, and also the guys waiting for me at reception, specifically thanks to Jan for some of the advice about the town. Would love to name everyone I've met alongside them. Rooms are lovely, genuine only downside is the tram outside can be noisy if you want to leave windows open overnight but the restaurants and gym/pool/spa are second to none in the city. Happy to return regularly.
I recently stayed at this hotel, and it was an amazing experience from start to finish. Everything was clean, comfortable, and well organized. A special thank you to Max, whose warm smile and outstanding customer service made our stay even more enjoyable. He was friendly and always willing to help with anything we needed. His positive attitude really stood out and made us feel truly welcome. I highly recommend this hotel and will definitely be back!
Our four-night stay at the Stradom House Hotel & Spa in Kraków was nothing short of spectacular. We stayed in the Chapel Suite, which was absolutely stunning and provided the perfect luxurious atmosphere for our trip. What truly set this experience apart, however, was the impeccable service. I wanted to plan a few surprises for my wife, and the team went above and beyond to make it happen. A massive thank you to Guest Experience Manager Michał Panek and the entire concierge, dinning and general team. Michał flawlessly coordinated beautiful floral arrangements, balloons, wine, and a wonderful fruit basket to welcome us upon our arrival. Along with. Customized tasting menu taking into consideration my wife’s dietary restrictions (gluten allergy). Every single detail of the dining and celebration arrangements from the moment we hit the airport until the moment we left, was executed perfectly. If you are traveling to Kraków and want a truly elevated experience with a staff that genuinely cares about making your stay memorable, Stradom House is the only place to book. Highly recommended!
We had an absolutely wonderful stay at Stradom House Hotel. We were travelling with our 8-year-old daughter, and she was just as happy with the hotel as we were. The warm atmosphere and attentive service made our family feel truly welcome throughout our stay. The room was beautifully designed, spacious, exceptionally comfortable, and remarkably quiet, ensuring a perfect night’s sleep. Every detail was thoughtfully considered, creating a relaxing and luxurious experience. The breakfast was outstanding, offering a fantastic variety of fresh, high-quality options that catered to every taste. It was truly one of the highlights of our stay. We also thoroughly enjoyed the spa area, which was beautiful, relaxing, and very well maintained—an ideal place to unwind after a day of exploring the city. What made the experience even more special was the incredible staff. Everyone was friendly, professional, and genuinely eager to help. A special thank you to Mr. Michel from concierge team, whose recommendations, local knowledge, and attention to detail helped make our visit unforgettable. Stradom House perfectly combines luxury, comfort, and outstanding hospitality. We would gladly return and highly recommend it to anyone visiting Kraków.
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