Niebieski Art Hotel & Spa

Hi me and my partner stayed here from 16th - 19th february 2026 We stayed in room 13 by main doors and reception / small bar The room was very basic and shower door leaked water We found certain reception staff a bit rude with us I used the spa which i enjoyed as it was snowing and very cold outside so the heat from the sauna was a treat At breakfast time around 6-30 / 7-45 was busy with army lads so the food trays was quite empty and had a bit of a wait for coffee as a few of them were filling their large drink containers up Food was ok but warmish The hotel is situated near the river and we walked to the centre along the river path which was quicker than the road option which took around 25 minutes in to the old town market square Overall the hotel was not a five star maybe 3+ As the rooms are very dated If we came to krakow again we we opt to stay in a more central hotel more for tourists and not workers

I didn’t stay at this hotel, but I stayed at the Blue Swan Hotel, which shares the same entrance, reception desk, and rooftop restaurant (same breakfast for guests of both hotels) with the Niebieski Art & Spa Hotel. I had a look around, and as they mentioned, they offer rental bikes, a pizzeria, a spa, conference rooms, and a fitness room. If I come back to Kraków, I’ll definitely book a room here — the standard rooms are about the same price as at the Blue Swan, but they seem much better.

I'm sure hotel Niebieski is very nice if you actually get to stay at the 5 star hotel not the 3 star hotel blue swan the hotel is attached to. We paid for a 5 star hotel and got a 3 star hotel instead and received no compensation or reduction in price for the downgrade. The location is very nice overlooking the vistula river and a short walk from the old town but if you are looking for a 5 star experience go somewhere because this hotel has no issue baiting and switching you.

Stayed here 3 nights. The hotel is very well situated, easy access to all main sites and city centre, bus and tram services. It's quiet and clean despite the road changing work happening. Room soundproofing is not 100% but very quiet at night. The bathroom although not spacious, is very efficient. The decor of the room if not on the latest trend, is clean and fresh. The view on the Vistule is as fabulous on a sunny morning as it is bewitching on a foggy day. Breakfast, lunch and dinner will please everyone, everytime. The staff is very professional, polite and helpful. We recommend this hotel and will most definitely return on our next trip to Krakow.