Hotel Stary

We stayed for 2 nights and had a great time. The location is perfect, right at the city centre. Our room was big, bed was comfortable. Nespresso pods in the room. Staff were very nice. We used the valet parking and had no issues. The pool in the basement was very quiet. I would say the only con was the bathroom lighting was harsh, and the duvet was too small for a king size bed. Very minor things, we would stay again.

Gorgeous hotel. Fantastic location. Staff was a bit awkward to communicate with. The spa is worth every penny of your stay cost. Beautiful bathroom. Loved the saunas and pool. For being an upscale hotel, the staff needs to learn to be kinder and more respectful to clientele. I had better service down the street at a hotel 8x cheaper. It’s worth staying one night for the spa and ambiance, but the staff made it difficult to enjoy the stay. Every time we had to ask for assistance, it was uncomfortable. One time, they laughed at us the moment we walked away. The maid was very kind. the gym clerk, and restaurant staff was kind. The front desk people need to learn better communication skills.

From arrival to departure, our stay at Hotel Stary exceeded our expectations. The location is perfect if you want to see Krakow and enjoy great restaurants in Old Town. The staff was very helpful at all times. We will recommend it to anyone visiting Krakow.

I stayed at Hotel Stary for a week while traveling for work and was hoping to find a beautiful, relaxing place to come back to each evening. It was exactly that. The staff were always kind, welcoming, and efficient. Breakfast was excellent and beautifully presented every morning. My room was stunning - I honestly felt a little like a princess staying there. The spa was a highlight of my stay. The pool, sauna, and salt room were all wonderful and made it easy to relax after a long day. I've seen some reviews mention noise, but I only noticed the occasional sounds of the city outside. Given the hotel's location in the heart of Kraków's Old Town, I found it entirely reasonable and it certainly didn't impact my stay or the overall sense of relaxation. I would happily stay here again and wouldn't hesitate to recommend it to anyone looking for a special stay in Kraków.