**Definitely not a luxury experience – extremely disappointing** We booked this hotel for our honeymoon and paid approximately €4,000, expecting a genuinely luxurious and special experience based on the price and the way the property is presented online. Unfortunately, the reality was completely different. The biggest disappointment was the overall condition and cleanliness of the property. The entire resort felt very dated, poorly maintained and run-down. There was visible dirt in many areas throughout the property, and even our towels were dirty. For a hotel positioning itself as a luxury resort, and especially at this price point, this was simply unacceptable. There was also significant noise due to ongoing construction work, which made it even more difficult to relax and enjoy the property. The gym was very poorly equipped and again far below what we would expect from a hotel in this category. Unfortunately, the service did not make up for it either. Communication with several members of staff was extremely difficult due to very limited English. Simple requests were often not understood, orders were forgotten or never arrived, and on several occasions we received the wrong food or items. We completely understand that English is not everyone's first language, but an international luxury resort should ensure that basic communication and service work smoothly. Overall, there was an enormous discrepancy between the impression created online, the price being charged and the actual experience on site. We have stayed at many luxury hotels and resorts around the world, and this simply did not feel like a luxury property. We were so disappointed and uncomfortable that we ultimately decided to leave rather than continue our honeymoon here. We communicated this to management and were even willing to pay for the nights we had already stayed, while requesting a refund for the remaining nights. Unfortunately even the management hasn’t been professional to us and left us during our conversation. Paying approximately €4,000 and finding yourself in a property that feels dirty, run-down, noisy and poorly maintained, combined with inconsistent service, is simply not acceptable to us. Sadly, what was supposed to be a special honeymoon experience became a major disappointment. Based on our personal experience, this property does not justify its pricing or its positioning as a luxury resort. We would not return and cannot recommend it to anyone looking for a genuine five-star luxury experience.
Silavadee Pool Spa Resort
Address: 208/66 Moo4, MaretAvailability
Description
Facilities
Reviews
We had an amazing stay at Silavadee Resort and would definitely recommend it for a relaxing holiday in Koh Samui. We stayed in an ocean-view room, and the views were absolutely beautiful waking up to the sea every morning was a real highlight. The room was excellent: very comfortable, spotless, and finished to a high standard. Housekeeping was great and paid attention to every detail. They provide useful extras such as slippers, beach bags, yoga mats, and everything you might need for a comfortable stay. Through the resort app, you can easily request extra towels, toothbrushes, makeup-removal kits, or other amenities. The staff were incredibly friendly, attentive, and always happy to help. There are golf buggies available to take you around the resort, which is very convenient, especially because the property is quite large and hilly. Reception is always staffed, and there is secure parking with 24/7 surveillance. One of the things we liked most was the resort app. You can check all the available services, contact reception, book spa treatments, reserve restaurant tables, request room items, and organise much of your stay directly from your phone. Very practical and well designed. The facilities are fantastic: two swimming pools, a private beach, four restaurants, a spa, a small gym, and activities such as kayaking and Muay Thai classes. There are also different types of accommodation, from regular rooms to villas with private pools, so it is suitable for couples, families, or special occasions. 🏝️ The food was excellent. We highly recommend including breakfast: the buffet has a huge variety of options for all tastes, including made-to-order omelettes, salmon, lobster rolls, fresh fruit, pastries, and genuinely excellent barista coffee. ☕️ Breakfast was one of the best parts of our stay. Dinner was also very good, with plenty of choice and high-quality ingredients across the resort’s restaurants. During our stay, there was a wedding at the hotel. It only occupied part of the beach for a few hours and did not really disturb us, but the hotel still gave us chocolates as an apology for any possible inconvenience, a very thoughtful gesture. The wedding also included fireworks in the evening, which looked beautiful. It seems like a wonderful place for a wedding or special celebration. At the end of August, the hotel was very quiet and peaceful, which made the experience even more relaxing. The resort offers a free shuttle service to Chaweng and another nearby area, which is very useful. There is also a motorbike-rental shop close to the hotel that we highly recommend if you want to explore the island independently rather than relying on Grab. The only small negative point is that the gym is very small, so it may feel limited if you are used to doing full workouts with a lot of equipment. Overall, Silavadee is a beautiful, peaceful, and very well-run resort with outstanding service, excellent food, great facilities, and lots of thoughtful details. We would happily return and highly recommend it! 🌴✨
If ever there was a place I would come back to, it will always be Silavadee. This is a resort with everything you can dream of. You will wake up in your bed with breathtaking views of the beautiful sea, your villa pool and an amazing pool deck. We stayed in Ocean front pool villa (Room 24) and these are the ones with the best views. IMO Room 26 has the best views but even 24 and 25 are quite good. Property has 2 infinity pools but in our 3 day stay we never felt the need to use them as our villa pool was big enough and amazing enough. Breakfast feels like Michelin grade food. Apart from the exotic spread, they have a full fledged ala carte menu and you can order anything and everything from it. Lot of complimentary beverages in the room and everyday they leave one little food hamper after cleaning the room!! And if all of this was not enough, hospitality and people here are just infectiously sweet. There was repair work going on in the villa next to us which was making lot of noise. One call and silavadee team arranged free 1hr spa session for us and fully paid island tour for our family of 3. Now the only negative is the beach. Property has a private beach but is not good for swimming as it is quite rocky. But lamai and silver beach is just 10 min away. Overall this is a small paradise nestled on the mountain with views to die for. A MUST VISIT FOR SURE!!!!
We stayed in the Silavadee Pool Spa Resort at the end of our 3 week trip through Thailand. This hotel exceeded all of our expectations. Service was great, rooms were perfect and the location, WOW. Both swimming pools had the best sea views (+ were really clean!) and the private beach (with snorkeling options) topped it all off. Breakfast, a combination of a la carte and a buffet, was the best we had in a long while. My girlfriend and I already visited a lot of hotels, but we both agreed this was the best hotel we ever stayed at! Thanks for making our stay so special
We recently stayed at the Silavadee resort for 4 nights stay and the service from all the staff was amazing from the very second we stepped into the lobby. All the staff are so kind and happy and it creates a wonderful calm environment. They can’t do enough to help you so a huge thank you to you all. The cleanliness of the rooms was also perfect, it was nice after a long day out to come back to a clean welcoming room. All the food we tried here was delicious and the Thai food was some of the best we have had during our stay in Thailand. The only side note I would add is that the air con could be a bit stronger in the rooms, also a lot of the activities may not go ahead during the day (ie soccer/ water sports) due to weather conditions or lack of people willing to participate. We felt there could have been more in terms of evening entertainment, as other than the wonderful restaurants to eat, the star bar was closed during the majority of our stay. However overall these notes are minor and not down to the staff who run the resort on a day to day basis. It would not deter me from staying here again in the future. Thanks to all at Silavadee resort for being so welcoming.
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