Availability
Description
Offering a restaurant, a bar and 24-hour reception services, Grandhotel Ambassador Narodni Dum is located in Karlovy Vary. Free WiFi access is available in all areas. The air-conditioned units each come with a flat-screen TV and a telephone, as well as a seating area and a mini-bar. The bathroom consists of a bath or a shower, while a hairdryer and free toiletries are also at guests’ disposal. The hotel offers an indoor pool, a spa and wellness center, sauna, hammam and hot tub. The property can offer ticket service and tour desk services. There are several bars, cafes and restaurants in a radius of 328 feet. The Jan Becher Museum is 656 feet from the property. Car hire is available at this hotel and the area is popular for golfing and cycling. Market Colonnade is 0.9 mi from the property, while Hot Spring is 0.9 mi away. Karlovy Vary Train Station can be reached in 2953 feet. Karlovy Vary Airport is 6.8 mi from Grandhotel Ambassador Narodni Dum and the property can arrange a shuttle transfer for an additional fee.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
We had a wonderful time staying at the hotels Tower Suite. The location is exquisite and the sunset from the room is beautiful. Everything is in walking distance and the staff is super friendly.
The Spa with the pool is a little small. There is not a lot of room to relax and the water was quite chilly. Breakfast is alright for the price. The coffee could be better. At least some plain filter coffee next to the machine one would be great.
The attached bar/restaurant serves very good Czech beer and you can bill it to your room.
Had a great 3 day stay for my grandmother's 90th birthday. The staff was very accommodating and even arranged a cake and flowers to celebrate. The hotel is beautiful. Rooms were clean and the spa treatments were relaxing and effective. My eczema healed in 2 days!
We stayed at the hotel for two weeks, the location was good, the room was big and clean very friendly housekeeping , food was okay but very poor and unprofessional spa staff , treatment was not good and no one care about. They could have been more positive and polite to the guests. I hope they will improve their performance.
3 nights and 4 days staying in this hotel. The room itself was clean and spacey as we booked spa package for 3 nights.
It was very strange built building though. The spa area is located on 3rd floor and only through 3rd floor you can go into Spa reception. And the entrance of swimming pool/ sauna only via spa area is available.
Our room was on 4th floor and as we wanted to go to sauna after 7pm, the elevator was not available as the spa area was closed... we had to all the way from 4th floor to Underground floor through stairs in bathrobe(...) while we had no information for the situation. As we checked how long the swimming pool will be opened they just said it will be opened till 9pm but didn't mention about such inconvenience. They could have mentio ed about it!!!!
And in the sauna weird couple didn't consider at all other guests who want some relaxing. They just turned on the music through Bluetooth speaker super loudly as they use private pool/sauna!! It was very unacceptable and I wanted to claim about this and the person who was there for towels can't speak English/German at all. No understand just saying, go to reception.. it was unbelievable.
If I had enough time to decide to choose a hotel I wouldn't decide this hotel anyway. It was in short notice spontaneous staying over in Carlsbad so I blame myself. This experience gave me a lesson: planning earlier so you don't need to get the poor rest NO ONE WANTS.
This hotel is beautifully and perfectly located in the city. The friendly and helpful staff make you feel welcome right away. The clean room and well-equipped bathroom provide all the comfort you need. The breakfast service is excellent, well-prepared, and extensive. Although I didn’t have time to use the wellness and pool facilities, they are definitely a plus. Overall, a wonderful experience!
