The rooms are luxurious, the bathroom is well-stocked, and the beds are nice and comfortable. The location of the hotel is good, as it is right in the center of town. The hotel also features a lovely tea room. Four different types of tea change every day of the week. There is also honey, milk, and vegan milk. I recommend staying at this hotel!
The major trouble is that they don’t explain that check is at the main hotel, which is in a different building that is about 15 minutes walk. We walked to Art deco building with luggage. Also, no help is provided to you to bring in baggage from car which is not allowed in the street were the hotel is It’s tiring to drag it in. They need to indicate on reservation check in address of main hotel. Otherwise , everything was great. Breakfast was very good but it is served in main building also, so is location of pool & treatment spas. One down side, hotel rooms has no AC. So, during heat wave, is going to be bad.
We stayed at Astoria Art Deco, the room looks good and comfortable. The hotel located in old city and close to everything. But I don’t recommend to stay in this hotel as it super not comfortable to get in it. Fist of all you need to register in another hotel, they don’t have a parking , you pay and they give you a voucher , then you drive to a parking ( 500 m) from this hotel, the parking is super dirty and smells 🤢 and then you need to walk from parking with your luggage’s to Asroria Art Deco around 800-900 m. The hotel staff should be more friendly to clients, especially when they are coming with children.
Very good. I could check in even at 11 in the morning, instead at 2 pm. The room was small, but perfect for solo traveller. Plenty of the SPA facilities, friendly staff, speak multiple languages. Nice breakfast ( except water melon, at some point, in the beginning it was empty, but not refilled during the service) I really loved the tea room with the amazing choice of different teas. I would definitely stay there again during my next visit to Karlovy Vary.
A fantastic hotel in a great location. We were situated in the apartments, down the road from the main hotel. Amazing décor, very new. The staff were great and very accommodating. If you have dietary requirements, just let them know and they will cook you something different. We had a one to one with two doctors and they chose our treatments. Not everyone speaks English, so that was a challenge, but we got there in the end.
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