I had one of the best massage ever at the Sanctuary Spa of this hotel. Michel is great, she has some amazing hands. Many thanks also to Dushantha, the most friendly hotel manager I hope see you again soon!
Serene Kandy
Address: 113, Rajapihilla MawathaAvailability
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Facilities
Reviews
We stayed here with our family for one night. Despite it being a long weekend, the property was not crowded during our visit, which made for a peaceful stay. The room was cozy and comfortable, although it did not have a direct scenic view. However, the rooftop pool offered a beautiful view and was a highlight of our stay. They also arranged a rooftop dinner, which was nice. The service was good, and the staff were helpful throughout our stay. Overall, the experience was worth the cost, and we enjoyed our time here.
The room was very clean and hygienic and the staff was friendly also the food was delicious especially the breakfast which had fair number of options and different style cuisines. Overall it was a good feeling staying there!
Super friendly staff that were vey helpful to our requests. Overall we enjoyed our stay and felt welcome. Couple of points of feedback: the swimming pool was nice but the glass surrounding the pool really could use a cleaning and the pool’s stairs and surrounding need a repair. It seemed like it hadn’t really been taken care of all that well over the years. The pool itself was clean though! So that’s most important. The same feeling I kind of got from the restaurant. It seemed like it needed a proper cleaning. Some dishes weren’t completely clean either. The windows were dirty. The coffee pot was constantly boiling (too hot ;)) so I skipped it. It didn’t have a huge impact on our stay though. It was fine overall. Thanks !
We stayed here for 3 nights, and loved everything about our stay. The staff is wonderful, always smiling and the service is top notch. Rooms are updated, big and very clean. Had a couple of dinners at their restaurant and the food was wonderful. The rooftop pool is beautiful with wonderful views of Kandy. It's a short walk down to Kandy lake and the area is very safe. Would definitely recommend staying here.
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