Amaya Hills Kandy

⭐⭐⭐⭐⭐ We had an amazing stay at Amaya Hills Kandy! Everyone was incredibly welcoming, friendly, and helpful throughout our visit. The service was fantastic, and the staff truly made our experience special. A special thank you to Sudath, the bar supervisor, who was absolutely wonderful and provided outstanding service. We also want to recognize a lovely staff member who was in training at the main restaurant—unfortunately, we forgot her name, but she was fantastic as well! Thank you to the entire team at Amaya Hills Kandy for making our stay so memorable. Highly recommended!

Nice stay here ⭐⭐⭐⭐⭐ Our stay at Amaya Hills was an absolutely wonderful and memorable experience. From the moment we arrived, we were impressed by the beautiful location, breathtaking views, peaceful atmosphere, and the warm hospitality of the entire team. The surroundings are truly stunning, making it a perfect place to relax, unwind, and enjoy the natural beauty of the hills. The service throughout our stay was excellent. Everyone was friendly, welcoming, and attentive to our needs, which made us feel comfortable and well looked after. A special mention goes to Ayeshika, who was incredibly kind, professional, and helpful. Her friendly attitude and genuine care made a big difference to our experience. She went above and beyond to make sure we were comfortable and satisfied, and her excellent customer service deserves special appreciation. The rooms were comfortable, clean, and well maintained, and the overall atmosphere of the property was peaceful and relaxing. The food was also delicious, with a great variety of choices and excellent quality. We especially enjoyed being able to relax while taking in the beautiful views and enjoying the calm surroundings. What made our visit even more special was the combination

had a wonderful experience at Amaya Hills, Kandy. The location is absolutely fantastic, offering breathtaking scenery and stunning views that made the experience even more special. The staff were incredibly welcoming, warm, and attentive throughout our stay, making us feel right at home. The rooms were spacious, comfortable, and well maintained, and the facilities were excellent. The only aspect that didn’t fully meet my expectations was the food. While it was decent, I felt there was room for improvement in terms of variety and flavor. Overall, Amaya Hills is a beautiful hotel with an amazing location, outstanding hospitality, and great facilities. I would definitely recommend it to anyone looking for a relaxing stay in Kandy.

The hotel has rooms spread across multiple levels, with some accessible by lift and others requiring several flights of stairs. Despite checking in as a family with a young child and a pram, we were allocated a room on the top floor with no lift access, requiring us to climb three flights of stairs every time we entered or left the room. There appeared to be no consideration given to our circumstances when allocating the room. It was such an inconvenience that even the porter chose to leave the pram downstairs rather than carry it up the stairs. This meant carrying both our toddler and everything we needed up and down three flights of stairs throughout our stay—something that seemed entirely avoidable with more thoughtful room allocation. The room itself was also well below expectations. It felt tired, dated and overdue for refurbishment. The bathroom tap continuously overflowed, a fault that the Housekeeping Manager acknowledged and apologised for, confirming that it was a genuine maintenance issue rather than simply our impression. The one standout feature is the location. The views over the surrounding countryside are absolutely stunning and create a peaceful atmosphere. Breakfast was decent—nothing memorable, but perfectly acceptable for the price. Unfortunately, beautiful surroundings can only compensate so much. Poor room allocation, lack of consideration for families with young children, and dated, poorly maintained rooms meant this hotel fell well short of what we expected.