Excellent Overall. Great location with a true 4 star experience. Excellent breakfast.
Eurostars Asta Regia
Address: Calle San Agustin, 9Availability
Description
Facilities
Reviews
Great location. Large and comfortable bed. Clean. Good bathroom. Underground parking at reasonable price just nextdoor. Quiet room. Only noise when neighbouring rooms flushed their WC, as if acoustic isolation was not good. For the rest, everything was perfect for us. A very pleasant stay.
For a four-star hotel, it’s a bit disappointing. The furniture and decor are worn and outdated, and small details like nearly empty generic soap dispensers make it feel neglected. There’s no free laundry service, the gym equipment is old and tired, and the pool area was dirty, with bird feathers and droppings around it. The breakfast is poor quality, with dry, overexposed food and very few fresh vegetables or fruits. It’s heavy on eggs, cured meats, bread, and industrial pastries, with almost no unsweetened plant-based milk options. I’d prefer fewer pastries but fresher, more natural options made on-site.
Honestly I think the only reason they have 4 stars is because they comply with certain things like having reception overnight. I arrived to my room and there was hair in the shower, I kindly asked the receptionist to sort it out, after three hours I came back and the hairs were still there, she said the cleaning crew had sorted it out, clearly not. The rooms are outdated, the bed feels like sleeping on a piece of cheap foam, the room is noisy as if you were sleeping on the street and you can hear constant water running through the walls and the pool is ridiculous I wish I had gotten the three star hotel my friends got which was much better.
Centrally located. My wife and I recently stayed here for three nights. This is a property we will never stay in again- a frustrating disappointment. We have traveled extensively through Spain and this is the worst hotel we have stayed in. First, the hotel is dirty. The first room we were given had mold/mildew on th wall by the bed. We were moved to an ‘upgraded’ room that was only marginally cleaner- no mold. Room furniture was worn; bedsheet had frays and a tear. The breakfast bar was also a disappointment. Food quality marginal; ítems missing. For exmple, cereals were available but I saw no cold cow’s milk to put on the cereal. Vegetarian unfriendly. The man at the reception desk is the only positive. He helped as he could but he cannot make up for a property that has not been properly cleaned and maintained for a long time. Bottom-line recommendation: stay somewhere else. Avoid this hotel.
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