Availability
Description
Experience an abundance of unparalleled facilities and features at The Shilla Jeju. Maintain seamless communication using the complimentary Wi-Fi at hotel.Discovering Jeju becomes even more accessible through the taxi and car hire amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes.In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the The Shilla Jeju with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At The Shilla Jeju, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience. At The Shilla Jeju, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator, bottled water and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at The Shilla Jeju.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At the hotel, discerning guests can also enjoy on-site culinary facilities like BBQ facilities tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. During your stay, don't forget to allocate some moments to experience the readily available shoreline. Conclude your holiday perfectly with a visit to hot tub, steam room, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay. At The Shilla Jeju, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar.Discover the fitness amenities at hotel to maintain your health and strength during your getaway. License Number(s): 110111-0145519
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
בטח — הנה גרסה קצרה וטבעית יותר:
Amazing hotel and a wonderful experience! The rooms are spacious, spotless, and very comfortable, with a huge and incredibly comfortable bed. The staff were excellent — friendly, attentive, and every request was handled immediately.
The breakfast was fantastic, with a huge variety of delicious, high-quality food. And the highlight was definitely the hot pools and saunas, open until 11 PM — such a relaxing and enjoyable experience!
Highly recommended. We would definitely come back!
We recently stayed at The Shilla Jeju for five nights with our five-month-old baby. Shilla has always been our favourite place to stay whenever we visit Jeju, and despite our baby still being very young, we were excited to return and experience the hotel as a family.
As expected, many parts of our stay were very pleasant. The main staff members at check-in were welcoming, and we enjoyed the food and overall hotel experience as we have in the past. Unfortunately, our stay was seriously let down by how one incident was handled.
On the fourth night, while our room was being cleaned, one of the housekeeping staff appears to have thrown away our baby shopping bag, which contained items worth around $300. We understand that the bag may have been mistaken for rubbish because it was tied up, but it was still inside our room and should not have been discarded without checking.
When we raised this with the hotel, the response was very disappointing. After checking with the housekeeping staff, we were simply told that nothing like that was found in the room when it was serviced. We had to call the concierge multiple times to ask for updates, and each time it felt as though the responsibility was being passed around rather than properly addressed. The final response we received was that there was nothing the hotel could do because there was no way to identify what had been in the room.
I have never experienced this kind of protocol or lack of accountability at a five-star hotel. We have always loved The Shilla Jeju and have considered it our preferred hotel in Jeju, but this incident and the way it was handled have left us very disappointed. Sadly, despite our many positive memories of the hotel, we will be staying elsewhere on future visits to Jeju.
Rooms are super old and staffs are very strict with many unusual rules, almost mean with children matters. Zero flexibility within common sense. Not a five star accommodation vibes at all. Breakfast is better in Shilla Seoul.
The folks at The Shilla Jeju made our honeymoon so special. They provided a few perks that really sweetened our stay!
The rooms and facilities are gorgeous. Some hotels look luxurious but don’t hold up to the quality; this is not one of those places. The whole time, my fiancé and I really felt like we were in paradise.
The food was also remarkable and high-quality. Sometimes with quantity you let quality go by the wayside. The food we ate at the buffet was delicious and plentiful with something for everyone. (Note we only ate at the buffet and Poolside Cafe.)
We currently don’t have kids, but it seemed like there were multiple areas for kids to enjoy the facilities.
We loved being so close to the beach. In just 10-15 minutes, we were there!
Finally, I had a great experience at the spa. The massage/facial technician was extremely attentive and took her time with me.
Location is great, the staff for children are kind, but the hotel looks like it has not been updated since the 1990s. They could film a 1990s drama at this location without needing to change a thing. Good luck finding a plug to charge your phone by your bed. If you're not going with young children spend your money elsewhere.
