Had a lovely stay at Gran Mahakam Jakarta, the room was clean and the staff very friendly and helpful. From Alissa at the front desk to the best omelette chef I have had for quite some time, had to have a second one. I had my first day there planned as a relaxation day and achieved this goal by getting a 1 hour massage and then a body scrub at the Gran Mahakam spa. Een was my masseuse and was absolutely delightful, a perfect relaxing massage and a wonderful body scrub leaving my skin very smooth and soft. Very grateful to Een for helping me succeed in my plan of being relaxed. All in all very happy with our stay here and will definitely book here again when we return to Jakarta.
Hotel Gran Mahakam - Chse Certified
Address: Jalan Mahakam No.8, Blok MAvailability
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Facilities
Reviews
Very nice hotel, staffnya sgt ramah & always ready to help! We were there for a training & we all loved it!
Old hotel but best smiley service. Room is good, food are delicious. A little bit difficult to find parking spot.
Hotel Gran Mahakam delivers a refined boutique stay that blends classic elegance with heartfelt hospitality. From the very moment of arrival, the staff’s professionalism and warmth are truly impressive, welcoming every guest with poise, patience, and genuine attentiveness. What stood out most was their ability to engage thoughtfully, handling enquiries with clarity while holding intelligent, meaningful conversations that make you feel respected rather than simply processed. The facilities are equally well considered. The gym is clean, well-equipped, and thoughtfully prepared, with refreshment amenities that cater comfortably to ladies, an understated yet appreciated detail that reflects the hotel’s care for guest experience. Despite being located near the lively Blok M district, the hotel maintains a strong sense of safety and tranquillity, allowing you to relax with peace of mind after a day out. With its timeless charm, attentive team, and comfortable environment, Hotel Gran Mahakam is a dependable and elegant sanctuary in the heart of Jakarta, one I would gladly return to. Special thanks to Augus from the lounge and his team member and the sweet lady who checked me in.
⭐⭐⭐⭐⭐ I had a wonderful stay at Hotel Grand Mahakam. The service was truly exceptional—every staff member was warm, attentive, and professional, making me feel welcomed from the moment I arrived. The room was clean, comfortable, and beautifully designed, offering a relaxing atmosphere after a long day. The hotel’s ambiance blends classic elegance with modern comfort, and the facilities were well-maintained and enjoyable. Breakfast was delicious with a great variety of high-quality dishes. The location is also very convenient, close to many dining and shopping spots in the area. Overall, Hotel Grand Mahakam provides an outstanding hospitality experience, and I would highly recommend it to anyone looking for comfort, elegance, and excellent service in Jakarta. I will definitely return on my next visit.
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