Availability
Description
Experience an abundance of unparalleled facilities and features at Cassia Bintan.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi, car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Bintan Island. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours.Traveling with minimal baggage is achievable at Cassia Bintan, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Each accommodation at Cassia Bintan is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction.At Cassia Bintan, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.No matter your specific dietary needs, rest assured that Cassia Bintan provides an array of halal choices to ensure your dining experience is nothing short of delightful. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site BBQ facilities provided at this location.Indulge in the numerous pursuits available at Cassia Bintan. Make certain to allocate time for discovering the shoreline, easily reachable right from the hotel. Unwind after a long day by stopping by massage, spa and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness. License Number(s): 55110
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
I stayed in this resort for 3 days solo. The lasting impression of this resort is definitely the top notch hospitality and service of the hotel. every interaction with the staff was always warm, friendly and helpful. I also left my journal pouch that meant alot to me and took them less than afew hours to find it at the beach club, and offered options to send it back to me. Nadia, the staff liaising with me through whatsapp is a true wizard and a top notch professional. Come here if you want to be pampered with great service!
⭐⭐⭐⭐⭐ A Fantastic Family Getaway – Our Second Time Here!**
We just wrapped up our second stay at Cassia Bintan, and it certainly won’t be our last! It remains a fantastic, quiet, and incredibly clean resort that is absolutely perfect for families.
**The Highlights:**
* **Spacious & Functional Rooms:**
We loved the layout of the accommodation. The room is very spacious, featuring a good-sized living room alongside a dining area and a fully functional kitchen equipped with complete cooking appliances (perfect since we brought our own groceries to cook!). There is also a great-sized balcony to relax on.
* **Warm hospitality:**
The service here is top-notch. They kindly allowed us to check in early, which was a massive help. Every single staff member we encountered was warm, friendly, and exuded genuine sincerity and kindness.
* **Seamless Travel:**
Located very close to the ferry terminal, the free shuttle pick-up and drop-off made transit completely stress-free.
* **Awesome Food & Beach:**
The breakfast buffet at the neighboring Homm Resort was absolutely awesome, and the beach is perfect for the kids to play on the sand.
**A Couple of Minor Challenges:**
* **The Hillside Layout:**
Because the resort is situated on a hill, the blocks are unevenly leveled. If you are staying in Block 5 like we did, it can be a bit of a challenge to get to your room as it requires taking a minimum of two separate lifts.
* **TV Upgrades Needed:**
The in-room TVs could definitely use an upgrade. It would be a wonderful addition if they supported screen casting so guests could stream their own platforms (like Netflix or YouTube) onto the TV.
Aside from those minor details, everything was absolutely great. We highly recommend this place and will definitely be back for a third visit!
Had super relaxing and fantastic time in Cassia Bintan in June 2026. Cassia, Homme (formerly Angsana) and Banyan Tree Resorts are all linked and part of the Banyan Group, sharing a very clean and beautiful beach, pools and restaurants. Calm sea (in June at least), clean beach ( they clear the beach every morning!).
But the most important aspect is the super friendly staff. Everywhere you walked, you are greeted with smiles!!
Want to give a shout out to Deni at the Xana Beach Club, Amirah, Mutia, Nicho, Alifah and Nadia at the Homme Restaurants. They were extremely friendly and helpful. Had many chats with them every morning during breakfast. They really took the effort and time to chat with us and made us so welcomed, everyday we were there. I think the Banyan group management is doing a great job with their staff.
We have stayed at various resorts in Bintan but Cassia and the Banyan resorts have absolutely the best staff.
Looking forward to another stay there soon!
Superb Staff, great service, nice Beach with a cool Beach Club!
Amazing trip, few days really well spent all credits go to the resort. The staff were extremely helpful with any requests we had, the hospitality was impeccable. Food prices were amazing for the quality and portions. The room was spacious with great bathrooms, and the hotel is so accessible to the beach. The pool is also great, and nearby sitting arrangements were plenty. The breakfast spread was vast and really delicious, and the staff there were very helpful as well. The adjacent xana beach club had amazing food as well and the overall vibes of the beach area were amazing, with really nice music always playing at the vista restaurant as well as the beach. Access to nearby hotel restaurants is also a pluspoint. Highly recommend coming here for a beautiful beach weekend trip. Very helpful staff
Excellent overall stay here. The ocean was calm and shallow which was perfect for kids and the pool was very nice. Food, drinks and rooms were nice and the overall place was well maintained. Very reasonably priced as well. Key highlight was how amazing the service was from staff that were obviously well trained.
1 area of improvement would be the state of the toilets near the lobby / table tennis table - they were quite disgusting and need to be attended to more often for cleaning
