I booked a taxi from Sabiha Gökçen to hotel in Istanbul. I requested a time for pick up rather than a flight landing time as we had wheelchair assistance to get through the airport and were aware it would take longer to exit the airport. When we got to the meeting point the taxi had left as they had based the time on the flight arrival time. We were classed as a no show. When contacted we were told no refund and no replacement taxi. Why is a time option given if it is ignored?
About Activity
What's Included
Includes
- Private transportation
- Bottled water
- All Fees and Taxes
- Air-conditioned vehicle
- Meet & Greet service
Excludes
- Guide service
Departure & Return
Departure Point
- For airport pick up, our staff meets the guests at the arrival halls with the name signs
Itinerary
airport and deliver them to their exact adresses with various type of vehicles based on the amount of travelers.For the service from hotel to airports , our drivers meet the guests at their hotel lobby or exact adresses.
Language Offered
Additional Info
Cancellation Policy
Reviews
Driver came late also meeting information was also not update Also Airconditioner of the vehicle was functioning very poor. Needs improvement
I had to wait around 30 minutes in the cold to get picked up after arriving at the meeting point. It felt as though my transfer was sold to another private company and the driver was not waiting for me at the airport. Instead I had to go quite a bit outside the airport and meet staff members who told me to wait until a driver was assigned. The driver who eventually took me turned up in a really awful looking car that smelled bad and was very old, dirty and cramped even for one person. It was an uncomfortable journey and I wouldn't book again with these guys.
On Sunday night, I was flying from New York City to London to get a connecting flight to Istanbul. When I arrived in London Monday morning, I was told my flight to Istanbul was canceled and I was rebooked on another flight which was four hours later. I contacted Istanbul travel company, and Viator and was told that because it was less than 24 hours. They could do nothing about it. That is terrible service. We know flights change all the time and you have to be able to let them know when I called. They had almost 7 hours to be able to change it and they could’ve easily changed to my new arrival time. I want my money back. If not, I will never use you to book Travel from an airport. And I will tell everyone else not to use you. Other than this experience, I have always liked viator
I'm writing a review for Sabiha Gokcen Airport, Istanbul. Try and avoid this airport if you can. They're probably the only airport that have no water refill stations at all. I went round and asked cafe staff if I was able to refill my bottle and they outrightly refused telling me that I need to buy a water bottle. 500ml water bottles are 40TL each, at the vending machines. Cafes charges are higher, at 2 Euros each. It's a complete ripoff. You're also expected to bin your water bottle if your entering the airport for a connecting flight so that you purchase water bottles. A complete scam. What's the point of asking us to bin our water bottles when we already went through security from the previous flight? It's basically to make money.
Avoid at any cost. I booked this transfer a month in advance and paid for it in full. Upon arrival, Nobody met us. We sent several messages via Tripadvisor, but no one answered. We ended up taking the yellow taxi. I asked for a refund. And got it after a couple of days. No explanation, no apology. Extremely unreliable transfer service.
The reason for the 3 stars is that the car was a bit dusty and we were not dropped off to our exact location. We had to walk another 3 minutes ourselves to the hotel.
I had a great experience with SAW transportation from Sabiha Gökçen Airport to downtown Istanbul—once I located their representative. The confirmation indicated they would be inside waiting after baggage claim, but they were actually outside the airport. This caused some worry as I couldn't find them at first and had to ask a security officer for help. Thankfully, someone from another travel company kindly walked me over to the SAW representative. Once I connected with them, the ride to Istanbul was excellent. The car was very comfortable, and the overall service was smooth. I would recommend SAW transportation, but better signage or clearer communication about their meeting point at the airport would make the process even better.
Amazing service ready and waiting for me on landing. No fuss just perfectly easy. Highly recommended Great communication
We used this company for our airport transfer 4 years ago and used them again for our return transfer to and from sabiha gochen airport ! Great big van felt like a celebrity. Nice and clean. Value for money. Will use again thank you
Very good and very friendly!nice people well done!when we come again we take this company!safe drive ,and explain everything
The driver helped us with everything, instructed us wath we need to see. The real five star service 🌟 The kindest. The best 👌 🌟♥️🤩
The best transfer company, very clean cars and the drivers are always on time, i used this service 3 times, highly recommended ,
Excellent service! The driver was really nice 👍🏼 And what is the most important for me- the bus was clean and fresh. We felt really comfortable during our shot trip. Thanks a lot.
I booked Turkey Transfers very late at night as I didn’t know if my flight was still going ahead and these guys made life so easy for me. Someone was waiting outside the airport with my name, they carried the case to the car and dropped me at the hotel. The car was very clean and hand sanitiser was available in the car too. Everything went so smooth, no hassle and no complications. Thank you for making life so easy and safe for me. Will certainly use you again and recommend you to my friends and colleagues
The journey was quite pleasant arrived very punctual to the meeting place and the transfer was very efficient
After picking us up, and already far from the airport, we realized that we had left a bag at the meeting point. They've been wonderful. She's been searched and found. When they could have misunderstood since they were not responsible for what happened. I must also comment that the Pickup Service is very good. They send you a video the day before with all the steps to reach the meeting point. Highly recommended!
I booked this transfer service from Istanbul Sabiha Gokcen Airport to the hotel in the center of Istanbul in Sultanahmet, the service was very efficient, the operator sent me on WhatsApp all the details including a video showing the route to take to reach the meeting point, where I found another operator who picked up my reservation and directed me to the van for transfer. A beautiful Van, a real VIP service that accompanied us to the door of the hotel. Very advantageous price compared to other transfer companies and very good pre and post trip service. Highly recommended.
Weekend with friends from 02/8 to 11/2024 We were delayed with the plane and the company kindly waited for us. Pleasant company driver, punctual for both the outward and return journeys. The minivans are clean, new and spacious. Company that I totally recommend.
We had booked for 10 people, the driver was on time, very kind, especially attentive and speaks several languages. I recommend and thank Turkey Tranfer Force for follow-up from start to finish. Contact them you would not be disappointed 😉
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