Arrived at SAW family with 2 kids. The meeting point was as described. Waited with other customers and were directed to the parking (2 min). Got our reserved transport & driver after 5-10 min. Service was impeccable. The traffic in Istanbul is really intense, to say the least, so all respect to both drivers we had. We booked the return service too, had an even better driver, all went smooth. Be prepared for traffic jams.
About Activity
What's Included
Includes
- Air-conditioned vehicle
Excludes
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
Perfect on time, super friendly Guy who waited on us
Very reliable and excellent service. Good driver and excellent price service ratio. I highly recommend them, next time again!
We arrived at Istanbul airport and followed the provided directions to gate 14, to get to the M55 meeting point, but gate 14 was closed. Had to walk all over to find the correct M55 meeting point. When I spoke to the gentleman arranging rides he said he could find no record of my Viator reservation. When I showed him my reservation and directions he said that gate 14 had been closed for a few months at least. He was kind and tried hard to find multiple drivers to see if anyone could accommodate us and found one who would help us. We did have to wait until they could fit us in, so the whole process took well over an hour from when we found them. Plus an 30 minutes wandering aimlessly to find the M55 meeting point. So all in all, it was 3 hours before we got our hotel. It was an insert busy place, and The people were nice and went out of their way to help. It seems like there is something wrong on the Viator booking end.
I booked second time with this operator always on time en clean cars Easy to book and fast
Convenient , efficient and hassle free to city center from airport . Our driver knows the route so well. The inside of the limo van is spacious and Equipped with multimedia inside . The meeting point at the airport was right outside the gate . Communication was done prior with clear instructions .
Easy meet and greet, nice vehicle with friendly safe driver, would definitely recommend.
Meeting place was well communicated. Driver was good.
Very consistent straightforward process once you get past the extremely overcrowded meeting area. Have used this service 4-5 times by now and each time the drivers have been professional and helpful. Highly recommended.
Good comfortable ride. Had to wait a longer than expected for the ride to get us. Not 10-20 min as they claimed. It was more like 30 to 40 min.
It was really value for money And response was prompt Definetwly recommend it
Well managed and excellent service all round , thank you
Professional, polite helpful and no extra talk… nice luxury vans and flexible when we changed the currency payment from Euros to dollars with appropriate conversion rate and no play. Very impressive service.
Bad experience,they not give receipt same time , the atmosphere inside the shuttle normally not same picture, and they used bad road to escape from hiway without care of customer if they comfortable or not
I dont remember how i found them : most likely google search. I am happy that i found you guys, it is my second trip and it is so good and nice , smooth, drivers find us easily, they will not go or leave you, they will take time to find you. And cars are luxury. Thank you so much
Very happy with experience. There was a little delay on pick up from airport but the man was very apologetic. Were dropped off as close as possible to the hotel. For pick up to the airport, they were on them, it was a 3am pickup. Pleasant ride, safe, and very competitive price. I contacted them directly because I had different amount of people for my return trip They respond very fast, send confirmations for all bookings and are very communicative. I will use them again when in Istanbul.
The experience was very good and the car was super
I have learned to trust Viator and the services offered on it. Very reliable transportation service at a reasonable price.
We took the transfer from IST airport to the hotel. All agreed online, easy to find the counter on the airport, service was excellent
We had the best experience in our Maybach van!😍 Everything was perfect, van came on time and it was a very good experience for money. Great way to start your trip in Istanbul with this company. I will go with you in the future again for sure!
This is the second time I've used this company's services. Excellent service, great cars, and the driver drives safely. The drivers are very polite and make for a comfortable ride. Once, my phone fell out of my pocket and I didn’t notice, but the driver found it and returned it to me. That was very kind, and I’m very grateful to the driver who took us from Sabiha Airport to Halkalı. I recommend this company’s services.
Fast and efficient communication after booking with details on where to meet. Easy check in on arrival and waited about 10-15min for the shuttle. Driver was helpful and got us to our destination in Beyoğlu quickly and safely. Very smooth transfer and would recommend.
Excellent service and On time. Very comfortable journey. Highly recommended
Value for money transfer from airport to home. Relaxed driver with good communication. Thank you.
Great! Good service and fast communication via whatsapp.
The driver was very polite and the vehicle is very comfortable and clean
Great service, excellent value for money, recommend!
Everything on schedule. Great ecperience.
Good service, and exact time arrangements
Easy to find contact doe to good communication beforehand. Only 7 minutes wait for car, which was very luxurious, spacious and comfortable with complimentary water and even a multichannel TV! Driver very polite and smooth driving
It does the job but the pickup from the airport was a bit more chaotic and slower than anticipated. Pickup from hotel was straightforward
Avoid this transfer. First of all, we waited 10 minutes and then we had to walk 10 minutes into the parking garage to the vehicle. We booked a Mercedes but got some other vehicle. The driver closed us off inside the back which felt very claustrophobic. Driver did not know the destination. He took us to 3 wrong hotels before finally arriving at the correct hotel. He wasted over 30 minutes trying to find the right destination.
Perfect service. No issues. Just on time A++
Amazing service, personnel were very helpful and it was very easy to find as soon as we left the airport gate, drivers are also very professional and calm 10/10 would recommend
This service was as described. Someone was waiting for me at the appointed meeting point at the airport. I was guided to the car and driver who took me to my hotel. The entire experience was pleasant and the service providers were very professional.
Everything was perfect. The driver was there in right time ! He was very kind and friendly . The bus was clear and comfortable.
Perfect, good driver, very good Van with all comforts
Everything was fine, punctual, kind, courteous, friendly, everything was great. I recommend them totally
Excellent airport transfer service. I use this company every time I come to Istanbul. Highly recommend!
Just amazing, after booking got instant confirmation and directions where to meet, driver was ready and waiting at the time chosen, couldn’t fault a thing and will use again
Clean and comfortable car. Helpful driver
Great pick up and service. Pick up as described wonderful car and great people. Would use again
Good service, nice and clean minivan
I was not sure as saw ad on Internet …messaged via WhatsApp and quick response …re-assured me all good especially as my taxi was 4.30am…was happy though driver could have been more friendly
The car , driver was very good,clean and on time. I recommend Istanbul Shuttle Port
Poor experience, we do not recommend. We waited for around 30-40 minutes for the car while the guy was nowhere to be seen, after he told us the car would come in 2 minutes. We paid for a name plate too, which was nowhere to be seen as well.
I ordered a transfer for my relatives. It was a last minute order because the hotel transfer unexpectedly failed. The company's website interface is clear, the payment system is safe and fast, the tariffs are fair and the personnel communicates with you immediately via whatsapp. I definitely recommend this transfer option to those who travel to Istanbul.
Very happy with the service! They are reliable and ready to help at any time, additionally the vehicles were neat and pretty for a comfortable ride. Definitely recommended!
Very smooth process for transfers both to and from Istanbul airport. Great communication- they even followed up with me because I made an error when booking to ensure they had the right info. Would use again! Also, the cars were super fun and luxurious, one had lights in the ceiling
Best customer service, I changed my ride time and schedules couple of times and I was still served. I I booked a ride for my business meeting, the driver was on time, I finished my meeting earlier and I requested a pick up before my actual pick up time and driver arrived within 20 minutes. I highly recommend this business. I will personally rate it a 5 star.
Monday through Friday 9 am to 7 pm EST
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