Easy to book. Great price. Easy instructions to meet the driver. Very professional driver. Very nice and large van. Fits 6 people comfortably with 6 large suitcases and 7 carry ons. Easy communication with the company via phone or WhatsApp. Drive from IST airport to the city center was enjoyable. Highly recommend!
Professional and good service. English speaking rep and driver, private transfer and vehicle in good condition and clean. Rep was easy to locate outside exit 13 door. Definitely recommended.
Only problem was locating driver. Process unclear and confusing. No driver in airport must go outside to parking area to signs driver . But once located ‘manager’ who knew my name a short time for driver to arrive.
Great option to travel from airport to hotel downtown Istambul. We have used this type of private service before. Extra money but worthy
Safe driver. Drove us from the airport in Istanbul to our hotel. it was a little confusing, trying to find the pick up spot at the airport.
On time driver. Helped with bags and got us someone to take us and our bags into airport all the way to check in.
Excellent service. Very punctual. Very comfortable vehicle and courteous driver. Would definitely recommend
Outstanding service! As a woman traveling solo, I felt safe and well taken care of at all times. Both pickups were punctual, from the airport to my hotel and back that night for my 2:00 AM flight. The hotel provided by Turkish Airlines for my stopover was quite far from the airport, and considering the distance and Istanbul’s heavy traffic, I found the price very fair. Highly recommended! I will definitely use this service again on my next visit to Istanbul.
Excellent vehicle with lots of room for luggage. Driver was on time, courteous, and make sure we add water for the 1+ hour ride.
When you are in a foreign country and you just landed in and airport you have never been, you want reliable and trustworthy transportation. This company provides just that! We used them in Istanbul to pick us up from the airport to our hotel and on the way back from the hotel to the cruise port. A to B… Service with a smile and let’s go!
The driver was very nice. Even though our hotel was located in a hard place, but driver tried his best to take us to the hotel.
SAW Travel was easy to work with. They use What’s App to give detailed instructions for meeting van driver in the airport. Transfer was safe and seamless.
Just be aware of meeting point. Exit gate 13 and immediately outside on the left is a gaggle of tour operators. SAW will be one of these.
very easy to book and everything was easy on arrival. the instructions were very clear, everything was arranged as described. good value for money
We had a great experience. Our driver arrived early, was very friendly and professional. Most importantly, it was terrible weather. Hard, intense rain and wind. He drove extremely well, very safely, and got us to the airport on time. Thank you!!
Booking on website straightforward. Instructions on how/where to meet at airport came through on Whatsapp as promised and were correct.
Friendly reliable good communication. Soe slight delay at the airport on way to Istanbul but thats airports for you! Reliable transportation service that I will use again.
Very easy to book and the company is responsive by phone. I was grateful that the company told me the proper pick up time based on their experience at Istanbul airport. We needed much more time than I thought. The driver arrived 15 minutes early in a well-kept, roomy vehicle. Even though we couldn’t communicate clearly, he pointed out monuments and was very kind. Highly recommend.
The transfer was a smooth trip from airport to Hotel. The traffic was a lot worse than I expected in around the old city but our driver kept us reassured the whole trip. Recommend highly.
Murat the main point of contact was superb with his communication via WhatsApp but his driver who took us to the cruise terminal from our airport did not know where to drop us off and ended up confused having to ask several people for directions. He was unable to communicate in English which made the situation even more confusing.
I booked this service based on it being a great price. I got not only a great price, I got great service, excellent communication, on time drivers and further tour suggestions. I can highly recommend this service.
Very good communication when we arrived into the airport Good and comfortable vehicle Would recommend
Driver was friendly and helpful. Would recommend.
Contact is not easily identified. You may need to ask someone. It would help if that wore something that identified them.
As usual when exiting the airport terminal, a little chaotic outside Door 13 with all of the ride services but SAW travel was where they said they would be standing. Had our names and within 10 minutes on our way over to the van pickup area. Our driver was great, very smooth and professional getting us through traffic and to our hotel. Would definitely use them again when visiting Istanbul.
Everything was fine🤩🤩🤩🤩🤩
Driver was on time and got us to the airport quickly and safely. Communication was good from the travel agent.
This transfer service made getting to and from the airport incredibly easy and stress-free. When I arrived in Istanbul, there was barely any wait at the airport before I was picked up, and they helped me with my bags, which I really appreciated after traveling. The return trip was even smoother. When it was time to leave for the airport, they were already outside waiting for me, so there was no wait at all. Once again, they helped with my luggage and made the entire process easy from beginning to end. The service was reliable, comfortable, and very convenient. Having transportation already arranged took away a lot of the stress that can come with getting to and from the airport in a new city. I would definitely use this service again the next time I’m in Istanbul.
Fairly easy Not very VIP Very good meeting point Easy to find.
The pickup was very smooth, direction clear an everything was timely. They picked us up and dropped us off at out hotel
Professional and courteous. On time pickup. Van was clean and smelled fresh. Driver helped with luggage
Directions were clear and the guide led us to our vehicle. It was a long trip but we arrived with no problems
Good service. But too expensive for the market price.
As a solo traveler, landing in a new country and finding your way around can be intimidating, but booking these airport transfers eased any worries I had. They were so communicative ahead of my flights that I knew exactly where to go as soon as I landed. My driver was the nicest! And the car was clean and comfortable.
Driver was prompt with pickup time. However did not speak much English. Van was very clean and comfortable.
Excellent Communication and great Customerservice. First time visiting Istanbul, and it feels wonderful to have a transportation company by my side.
Great to be picked up and directions were clear. It was very busy after arrivals but luckily I heard the rep call my name as he had my photo from WhatsApp.
The instructions were clear, we waited for 10 minutes to be walked to our car, it was great! It was more like a shuttle/van that was very nice and private. The drive to Sultanahmet was over an hour, so for $50 USD it was definitely worth it! I am pretty familiar with navigating public transportation, so I was considering figuring that out instead of getting this service, but I’m glad I didn’t! Istanbul airport is huge, so I’m glad we had someone to take us straight to our hotel after a long flight.
Pick up went smoothly. I had to wait for a few minutes before we left. Not thrilled about waiting around people that were smoking. There was a sign in the vehicle that said, “Don’t forget to tip the driver”. Very interesting!
Very organized and private transfer. The tour guide found us and others booked and brought each of us to our private vans. There were no other stops, no one else in the van which was decked out like a limousine with party lights, many 6x9 speakers, and free water bottles to quench your thirst after a long flight. The driver was very polite too. Not to mention it was 10-15% cheaper than an Uber (we checked while waiting for the van).
Excellent experience. Car was clean and in good condition. Murat gave excellent instructions regarding meeting point at airport Driver drove safely.
Excellent service door to door Directions out of the airport are very confusing and there is no sign for the name of the tour company just a bunch of guys who you have to ask where is the company
Driver was at the designated area to pick us up to go to the airport at the appointed time. Driver was nice and helped with luggage. Overall we were happy.
The drive to the airport was frightening. It started off fine in heavy traffic but deteriorated with the car driving all over the road, jerking between lanes, and excessive speed up to 140 kph. Never again!
Directions given by Viator were clear and accurate. Connection with driver was quick and easy. Driver was wonderful!
Easy to find as you exit the airport. The ride was smooth and uneventful, the best kind!! The driver was very nice and helpful.
Our driver arrived early to our hotel for our airport transport in a clean beautiful van. He was professional, helped with luggage, was friendly and drove carefully. He dropped us off at the correct location at the airport and assisted with luggage again. Great experience.
Smooth and easy experience. They sent us explicit directions on how to find them at the airport. Had our car ready within 10 minutes.
The driver was prompt for my 3:20 am departure. Van was comfortable and the ride to the airport was smooth.
Both the van and the driver were fabulous. He was friendly and very efficient driving through the heavy in town traffic.
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