B M
Amazing experience at Vakko Hotel, the location was great and the staff were really friendly. The studio was very modern and nice, loved it. Would definitely come again.
Vakko Hotel And Residence
Address: Abdi Ipekci Cd. 43, Nisantasi Guest Rating: 4.6
Availability
Description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services..
Facilities
Spa
Restaurant
Business installations
Bar
Reviews
Wala A
We had a very pleasant stay overall. The rooms are spacious, comfortable, and well maintained, and the service throughout the hotel was excellent. The staff were attentive, welcoming, and always ready to assist. Overall, a very comfortable and enjoyable experience.
Jaw. A
Beautiful hotel with excellent service. The staff were incredibly friendly, professional, and attentive throughout our stay. Everything was seamless from check-in to check-out. and the overall experience exceeded expectations. Highly recommended.
Muqdad Aljewari
I had a very disappointing experience with Vakko Hotel Nişantaşı Istanbul. I stayed at this hotel for a long period of time and expected professionalism, honesty, and respect from the management. Due to a personal change in plans, I requested to leave 3 days earlier. At first, I was assured that the remaining amount would be refunded and sent back to my account. This gave me peace of mind. However, only a few hours later, the decision was completely changed and I was told that no refund would be issued. What made this even more upsetting was the way this situation was handled by the management, especially Manager Baris Can Avşar. Making promises and then changing the story within hours is extremely disappointing and feels misleading. For a luxury hotel, I expected much better customer service, professionalism, and transparent communication. Sadly, that was not my experience. I am writing this review so that other guests are aware and do not go through the same frustrating experience. Please make sure to get everything in writing before trusting verbal promises.
Fatih A.
If you don't know Vakko, you're in for a treat. If you do, you'll find their obsession with getting things right extends to this hotel too. This was my second stay here and honestly, it's been a while since a hotel impressed me this much. The location in Nişantaşı is spot on - walkable to everything but quiet at night. The room was ridiculously well thought out. Proper welcome with their own chocolates and macarons (not some generic nonsense), glass water bottles instead of plastic, Proraso shaving cream and Marvis toothpaste in the bathroom - someone actually cares here. They even have Technogym equipment in the room (tucked away in the closet), though I didn't use it. What really stood out was the staff. Everyone from the doorman to housekeeping seemed genuinely happy to be there. Şahabettin at breakfast was a legend - remembered how I liked my coffee from my previous visit and always had a smile despite the morning rush. Speaking of breakfast - the eggs benedict with salmon was probably the best I've had anywhere. The croissants? They bake them to order - straight from the oven to your plate. You can tell they have their own patisserie from the quality of everything. Bottom line: If you're tired of cookie-cutter luxury hotels where everything feels corporate, this place is refreshingly different. Yes, it's at the higher end price-wise, but you actually get what you pay for.
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