The Craton Hotel

⭐⭐⭐⭐⭐ A Wonderful Hotel – Highly Recommended! Our stay at The Craton Hotel Şişli was absolutely wonderful! The hotel is very modern, stylish, and clean. The breakfast was delicious and offered a perfect start to the day. A special thank you to Besra, the housekeeping staff member on the 7th floor. She was incredibly kind, friendly, and attentive, and she did an excellent job keeping everything clean. We truly appreciate her hard work and care. ❤️ We would also like to thank Soneil at the reception for being so friendly, welcoming, and helpful. A big thank you to Gürkan at the reception as well, who was very kind and helpful when our luggage was collected. Employees like them make a stay truly special! And, of course, we cannot forget the hotel’s adorable cat, Gülşan! 🐱❤️ She brought smiles to our faces and made our stay even more memorable. Overall, we were extremely satisfied with everything. The modern atmosphere, cleanliness, delicious breakfast, and especially the warm and welcoming staff made our stay fantastic. We had absolutely nothing to complain about! We would happily recommend The Craton Hotel Şişli to anyone visiting Istanbul, and we will definitely choose this hotel again on our next visit! Thank you to the entire team for making our stay so enjoyable. We look forward to coming back! ❤️ ⭐⭐⭐⭐⭐ Definitely deserves five stars!

Great location with friendly service and a nice pool area. While the rooms are slightly compact, it was clean. Shower head was leaking and they couldnt fix it. Heartfelt thanks to Ms. Gülizar in housekeeping for her kindness and wonderful assistance throughout our visit.

This is probably the worse hotel ever. Rooms are so tiny, and dirty. The floor and bed were very dirty. There was sand on the floor and the bed. Services are very bad. The bed is very uncomfortable. Tgey don’t have lotion or toothpaste. And when you shower the room floods from the bathroom. Breakfast is just ok but not near good for a 5 or even a 3 star hotel. Plz do not stay here We booked our stay through linden clinic expecting a comfortable environment, but our experience at Craton Hotel has been completely unacceptable and detrimental to my son’s medical recovery. Sleep and comfort are a critical part of his medical care, but this hotel has made rest nearly impossible. Despite raising these concerns immediately upon arrival, nothing was resolved. Here are the major issues we encountered: Severe Cleanliness Issues: The room was extremely small and dirty. We found sand on both the floor and the bed upon check-in. Unusable Amenities: The refrigerator is completely broken (despite staff inspecting it twice). The closet doors and drawers are jammed and won't slide. Dangerous/Defective Room Conditions: The bathroom floods the entire room every time someone takes a shower. The air conditioning unit makes a terrifying, loud locomotive-like noise and fails to cool the room. Furthermore, the blinds have holes in them, letting in light and preventing proper sleep. Bedding & Comfort: The bed is severely worn out, extremely uncomfortable, and far below any acceptable standard. Essential supplies like lotion and toothpaste were also missing. Service & Standards: Overall service is very poor, and the breakfast is mediocre falling well short of standard hotel expectations. Given that this accommodation is severely sub-standard and impacting a medical recovery stay, I expected much better quality control

The hotel is wonderful. The location and the friendly staff made our stay enjoyable. Besra the cleaning lady cleaned our room daily and changed all the towels and renewed the coffee station and the toiletries every day. She greeted us with a warm smile on her face every time she saw us. I recommend the hotel and will stay in it every time I go back to Istanbul.