Emrah et mohamed ktir hlou and reception very good hotel good room very good
Sorriso Hotel
Address: Kemalpasa Mh Ordu Cad No 60 Laleli FatihAvailability
Description
Facilities
Reviews
Good location , Reception staff is awesome specially Emran Room service is good specially fayroza . Some room small and other room is good .breakfast varies and tasty food.
There is a guy called Emrah working in the reception area, he is so cooperative . Friendly and welcome us with a smile and opened heart . Hw answers all our questions and was super patient with us . The hotel services are very good in terms of RECEPTION , food and services . Absolutely we will book again.
Terrible experience – do not book this hotel! I paid $380 for 3 nights but could only bear to stay for 4 hours. The room was in awful condition: the AC didn’t work, the fridge was broken, there was no iron, no tissues, no cups for tea, and not even basic toiletries like toothpaste or a toothbrush. They provided a single bottle claiming to be shampoo, conditioner, and shower gel all in one—you have no idea what you’re putting on your body or hair. The staff were extremely rude, unhelpful, and dishonest. This place is cheap, dirty, and not even close to a 4-star standard. I honestly don’t know how it has such a rating—it’s not even worth 2 stars. I completely wasted my time and money here. Avoid at all costs!!!!
Stayed at the hotel for a week- location is the only good attraction as the tram line is directly outside of the hotel. Breakfast- food is bad, no variation, very few options repeatedly daily. Does not cater to tourists. Rooms- basic and has 2 single beds that you would need to join to make a double bed. Bathroom is small and walls are thin, no hot water almost every morning and can hear the shower running in the adjacent rooms. Spa and Hammam look dodgy and have a terrible smell. Pool is green and disgusting, no upkeep. Rate this hotel a 1 star.
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
