This is 4 star hotel in military and police area, turist from europe shound not come here. Ground floor is full of ocultist signs thwt make me scary. Black color is something what turk who live aroudn like. I repoert dust ar AC feid but cleaner did nor clean ir. I try ro joover it but it looks like is srikcy dust that hover can not remove. Not recommende
Extremely Pathetic Experience – Disrespectful Behaviour by Receptionist Mr. Onur One of the worst hotel experiences I have ever had! Mr. Onur, the receptionist, displayed extremely rude, unprofessional, and unacceptable behaviour. Despite being a Wyndham Platinum member, I was treated with absolutely no respect or basic hospitality. I arrived at around 11 PM with my family and only 1 child extra age 9 years, explaining that we had to leave for the airport at 3 AM. We needed a little time to pack and prepare, but instead of showing understanding, the receptionist behaved disrespectfully and and told us i will allow only mentioned person, he told me he will not allow kid to goto room at last he allow kid but i am not allowed instead of kid , left me spending our time in the cafeteria rather than resting comfortably. The most humiliating incident occurred when I tried to retrieve a charger for my wife's phone. Mr. Onur stopped me in a manner that made me feel like a thief in the very hotel where I was a guest. I had to contact my wife to get the charger in an unnecessarily difficult and embarrassing situation. Is this how a hotel operating under the Wyndham brand treats its guests, especially loyal Platinum members? I am a Marriott enthusiast, and this property could learn a great deal from Marriott about professionalism, respect, and customer service. I am genuinely concerned that if a Platinum member is treated this way, how would an ordinary guest be treated? This was not just poor service; it was a deeply humiliating experience that has seriously damaged my impression of this property and the Wyndham brand. I strongly urge management to investigate Mr. Onur's behaviour and take this complaint seriously. A big hotel brand means nothing when its staff fail to demonstrate basic courtesy and hospitality. Absolutely disappointing and unacceptable!
Very comfortable room and a great breakfast spread that catered well to all tastes, including Asian palates. My only suggestion for improvement would be to place Qibla directional arrows in the rooms for Muslim guests. Overall, a great stay!
We had a perfect stay for 2 nights. The bed is really comfy. The food also suits my taste buds. However, i would really love to see if the hotel could provide the qiblat direction for convenience of the guests. Overall, it is good & the hotel is recommended for international travellers
The hotel was comfortable, clean, and had everything we needed for a pleasant stay. The staff were very friendly, welcoming, and helpful throughout our stay. For Malaysians planning a trip to Istanbul, I would definitely recommend staying here. We had a great experience and would be happy to stay here again. Highly recommended! 🇲🇾🇹🇷
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