Madame Roza Hotel

Lovely staff and excellent location. We stayed for 4 nights and everything was great. The only thing I would change is the breakfast. Would be great having a coffee included on in and also more food options. Besides that, everything was great. Good location, no noises and an great staff! Thank you!!!!

Our stay at Madame Roza Hotel near Taksim Square was absolutely wonderful. 🌸 The staff were incredibly kind, friendly, helpful, and truly welcoming. They made us feel comfortable and cared for from the very first moment. The food was delicious, high quality, and had a lovely homemade taste that made every meal enjoyable. The rooms were always clean, tidy, and comfortable, creating a relaxing atmosphere throughout our stay. We also loved the cozy and peaceful neighborhood. It was the perfect balance between being close to Taksim Square and enjoying a quiet place to rest. Highly recommended, and we would definitely love to stay here again! ❤️

We absolutely loved staying at Madam Roza! From the first moment we arrived, the staff made us feel like part of their family. Everyone was so kind, warm, and genuinely friendly that it never felt like we were staying at a hotel — it felt more like visiting relatives. You can really see the love and care this family puts into the place and into every guest they welcome. And the food… honestly, it was one of the best parts of our stay. Every meal tasted homemade, comforting— exactly like the kind of food your mom makes at home with love.

My experience was extremely disappointing and unlike anything I've encountered before. First, I have serious concerns about the hygiene. Although housekeeping entered the room every day, it often felt untouched — there was visible dust and a strange, unpleasant smell throughout our stay. Even more concerning, the cleaning staff repeatedly moved our personal belongings without permission, including items like a toothbrush. At one point, they even threw away a bouquet of flowers without asking, which is completely unacceptable. The biggest issue happened on our last night. Up until then, the hospitality had been great - we were warmly welcomed and most of the staff were kind and professional. However, one receptionist (a man with glasses) completely ruined the experience. A friend of ours came to our room late in the evening because she had trouble returning to her accommodation. The plan was for her to stay for about 30 minutes while we arranged transport. Within just 5 minutes, the receptionist contacted us and told us that more than 3 people were not allowed in the room, and that if she didn't leave immediately, he would call "assistance." When I went down to speak with him, I even offered to pay for an additional room just for that night. He refused, claiming the hotel was fully booked which was clearly not true, as rooms were still available on their website and the hotel itself appeared almost empty. His attitude was extremely dismissive and lacked any basic understanding or flexibility. He simply said he didn't care and couldn't do anything. It's a shame because the rest of the staff and the hotel itself were good. This one situation completely ruined the entire stay for us.