Louis Appartements Galata

Perfect location, combining a quiet stay and walking distance to attractions. The apartment was clean and comfortable with a small balcony. Comfortable bed, bathroom, small kitchenette, sofa, air conditioning wi-fi and TV. The staff is friendly and helpful with anything you need. There is a person at the reception 24/7.

TOP CLASS Apartment ⭐⭐⭐⭐⭐ I had a wonderful stay at Louis Appartements Galata. The location is perfect, within walking distance of Galata Tower, great restaurants, cafés, and many of Istanbul’s main attractions. The apartment was beautifully maintained, clean, comfortable, and had everything needed for a pleasant stay. What truly made the experience exceptional was the staff. They were incredibly friendly, professional, welcoming, and always ready to help with a smile. The team is absolutely amazing, and their kindness and hospitality made me feel at home from the moment I arrived. Their warmth, charm, and positive energy added a special touch to the stay. I highly recommend Louis Appartements Galata to anyone visiting Istanbul and will definitely stay here again on my next visit.

On a quite street with a direct view of Galata Tower, and quick walk to tram. Quaint shops and restaurants abound but the staff was always seemed to go above and beyond for us. We would stay here again in a heart beat and have already told our friends about it.

The welcome at check-in was kind, and the room was pretty but the room itself has been a nightmare. I can hear every piece of personal information being spoken at the reception desk, as well as every guest arriving and using the elevator. There is essentially no soundproofing. Nothing in the room was used, still to this moment. The hotel was informed within 10 minutes of check-in that we needed to change hotels. The only solution offered was to pay double the price for an “upgrade”. This level of noise and lack of transparency is unacceptable, especially for a room marketed as a soundproof suite. After Mr. Tufan and Mert Erdoğan declined to offer a refund so we could change hotels, despite being notified within 10 minutes of check-in, they stated that any resolution had to go through the supplier. Expedia reviewed the case and approved the request, but informed us that final authorization still required the hotel’s permission, which was not granted. After hours of back-and-forth, we ultimately gave up around 9:00 PM and stayed the night only because we had early morning meetings and could not be bothered to relocate. The nighttime noise was just as severe as during the day. You can clearly hear neighboring rooms, reception conversations, elevator use, and all building activity. This directly contradicts how the room is marketed as noise-proof. Following that night, the supplier ultimately refunded the remaining three nights of the stay, and we changed hotels. I am writing this from an actual soundproof room. I hope future guests can make an informed decision. If you love loudness, and are okay with management who has no sense of caring whatsoever, go for it. Otherwise there are hundreds of other options in Istanbul.