Lola Hotel

I booked this hotel for 5 nights I was really good clean very maintain and always very peaceful no crowed and most important thing is location was very good..... highly recommend for everyone

If you have big expectations,skip this place. If you are a budget traveler,if you only sleep at the hotel rather than wasting time bedrotting,I highly recommend. It's a decent stay,the breakfast doesn't offer much but it's eatable and at a fair price. My advice is to skip the basement room,it's not good.

I am not actually person who like to give review on google. But after stayed in that hotel one night, i didn’t understand why the review on google was so bad. First, this hotel offered very affordable price on good location. It is definitely very accessible to good coffee shop, restaurants, şok market and walking distance to tramvay. And their room also very clean, tidy, they offered all amenities, towels and everything by that price. I mean, for that price i was not expecting much but thats really beyond my expectations because also they upgraded my room to bigger room as they saw me check in with my 4 years old son at the night (probably the room is empty). But that was really really kind of them.

My stay at this hotel was, unfortunately, among the worst travel experiences I have ever had. I strongly advise anyone considering this place to read carefully before booking. From the moment I entered the room, the hygiene issues were impossible to ignore. I found several small cockroaches, cockroach eggs, and even stains from dead insects on the ceiling and walls. The bedsheets and mattress had visible blood stains, and the pillows were dirty and brown. The chairs in the room were basically hollow—just cloth stretched over an empty frame. Even the inside door lock didn’t work, leaving me unable to secure the room properly. The room itself was extremely small compared to the photos online. The basement room window would only open a finger’s width, making the space feel even more suffocating. When I raised concerns about the room size and the shocking level of uncleanliness, the dismissive response was, “It’s an economy room, what do you expect?” as if a lower price should mean accepting filth and health hazards. Basic facilities were either missing or unusable. There was no kettle or iron in the room, and when I requested a kettle, they gave me a dirty, rusty one. The TV had no remote, no cable, and no channels. The room safe couldn’t be used because no code was provided. Even the reception area was disorganized and dirty. Service issues were equally frustrating. On December 7th, my room card stopped working and I was locked out with all my belongings inside. Then, starting on the evening of December 8th, the water in both the toilet and shower completely stopped working. Despite reporting it, the only response I received was that “service will come tomorrow.” The issue wasn’t fixed overnight and continued well into the next day, lasting until the afternoon, meaning I spent many hours without basic water access. On top of this, the pricing was unreliable and misleading. When I extended my stay, one staff member quoted me a certain price, but three days later I was suddenly told the price had doubled. When I questioned this huge increase, the response I received was essentially, “It’s not our problem,” with no explanation or accountability. This kind of behavior is completely unacceptable for any establishment. Communication and management were also major problems. The night receptionist only spoke Russian, making it very difficult to resolve issues. To make matters worse, the reception is not even located in the same building as the listed hotel address, causing unnecessary confusion. Staff members constantly gave conflicting information, making it impossible to rely on anything they said. Their overall attitude came across as disorganized, impatient, unhygienic, and unprofessional. Overall, this hotel failed in cleanliness, honesty, service, and basic hospitality. I cannot recommend it under any circumstances.