⭐⭐⭐⭐⭐ An Exceptional Five-Night Stay at Istanbul Marriott Hotel Şişli! Honestly, one of the BEST hotels in Istanbul! 🤍✨ My husband and I had the pleasure of staying at the Istanbul Marriott Hotel Şişli from October 10–15, 2026, and our five-night experience was absolutely exceptional! From the moment we arrived until the day we departed, we were treated with genuine warmth, kindness, and outstanding Turkish hospitality. Every department—from security and reception to housekeeping, room service, and the hotel entrance staff—demonstrated remarkable professionalism, friendliness, and attention to detail. A very special thank you to Mehmet Emin at reception, whose kindness, welcoming smile, and genuine hospitality made our stay truly exceptional. He went above and beyond to ensure that we felt comfortable and well cared for throughout our visit. His warmth and attentiveness made a lasting impression on us! We would also like to extend our heartfelt appreciation to Murat, Manager of the hotel entrance team, and his wonderful colleagues Cagri, Samet, and Mesut. What an extraordinary group of gentlemen! Every time we ventured out to explore Istanbul, they graciously assisted us with transportation, directions, recommendations, and navigating this magnificent but bustling city. Their cheerful dispositions, professionalism, and willingness to go the extra mile made our daily adventures so much easier and more enjoyable. Kudos to Murat and his fantastic team for their outstanding service! We particularly appreciated that so many staff members spoke excellent English, making communication effortless and every interaction pleasant. Our room was spacious, immaculate, and extremely comfortable. The housekeeping standards were impeccable, and the service throughout the hotel was consistently first-class. The breakfast buffet was absolutely fabulous, offering an impressive variety of fresh, delicious selections every morning! We were also delighted to receive a complimentary upgrade to a room on a higher floor, a thoughtful gesture that added another special touch to our stay. While the accommodations and amenities were wonderful, what truly distinguishes this hotel is its exceptional people. Beautiful hotels can be found around the world, but genuine hospitality, thoughtful service, and employees who make guests feel truly valued are what create unforgettable experiences. To Mehmet Emin, Murat, Cagri, Samet, Mesut, and the entire Istanbul Marriott Hotel Şişli team, thank you for making our five nights in Istanbul so memorable! We left with wonderful memories and a sincere appreciation for the extraordinary hospitality we received. We will absolutely return on our next visit to Istanbul and enthusiastically recommend this property to anyone visiting this remarkable city. Five stars simply aren’t enough! ⭐⭐⭐⭐⭐🤍🇹🇷
Istanbul Marriott Hotel Sisli
Address: Abide-i Hurriyet Caddesi No: 142, SisliAvailability
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I had a terrible experience at check-in today. As a Titanium Member, I am eligible for suite upgrades subject to availability. The receptionist informed me that there were no suites available and that they were all fully booked. Evidently, this was a lie, as the Marriott app was clearly showing suites available. When I confronted the staff member that suits are showing available for booking on the app, he told me it was a “system mistake.” I then asked to speak to the Manager, and suddenly a suite became available. So the suites were available and despite being a Titanium member I was not given one without escalation. I genuinely feel that I was racially discriminated against because of my skin colour. Had I been white, I believe I would have been given the upgrade without having to question the receptionist or escalate the matter. After this entire ordeal, I do not feel welcome or comfortable at this hotel at all. This is very insulting to me especially as a Titanium member which is not easy to achieve. I am flabbergasted that I experienced this revolting behaviour from an original Marriot brand. Despite everything that happened, I did not receive a single apology. The Manager did not even come out to acknowledge the lies their staff trained to make and apologies. Future guests, please be aware of my experience. In my view, this is a hotel that is experienced in lying to your face about upgrades and discriminate you based on your skin colour and cannot be trusted to provide honest information to its guests. I have filed an official complaint with Marriott and requested a full investigation into this appalling incident.
I would like to take this opportunity to express my sincere gratitude for the outstanding experience my family and I had during our 18-night stay at the Marriott Hotel. The location was excellent, the facilities were amazing, and every aspect of our stay exceeded our expectations. What truly made our experience exceptional was the staff. Everyone was approachable, professional, and always willing to help with a smile. The level of service we received throughout the hotel was consistently impressive. A very special thank you to the following team members who made our stay so memorable through their dedication, professionalism, and genuine care: Dish Restaurant: Nuretin (supervisor),Sevil (supervisor) Fatih, Emir, and Zacky Valet: Mesut Housekeeping (Room 2806): Zehra Each of them provided outstanding customer service, always being friendly, attentive, caring, and anticipating our needs before we even had to ask. Their commitment to making our stay comfortable and enjoyable did not go unnoticed and is greatly appreciated. They are truly amazing staff members who are a credit to the Marriott brand. I highly recommend this hotel to anyone looking for exceptional hospitality and outstanding service. We will definitely be staying here again on our next visit!
Staff are friendly and accommodating. They upgraded us to a double bed room with a view of the water when they say the two people coming were friends and not a couple. The spa area is so good. It's open until 22:00 and there's a pool with a sauna and steam room and Hammam in the locker rooms. The shower in the room leaked everywhere but that's my only complaint about the hotel. You have to have a swim cap to swim but they do have those for sale. There's a couple eczane (pharmacies) across the street. Heres a recommendation on some metabolism and water weight fixings.
I was very impressed with the hotel. The service and staff were very professional and dedicated in providing outstanding customer service. The facilities was very luxurious and the location of the hotel was very convenient. A special thanks to the following staff members who provided excellent customer service who always went above and beyond. The Dish Restaurant - Nuretin, Sevil (supervisor), Emir, Zacky and Fatih. And from Housecleaning room 2806 - Zehra did an amazing job. A big thank you to all the staff. Highly recommend this hotel.
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