We booked a room overlooking the garden, but they gave us one overlooking the parking area. The next day, I requested a different room. The hotel is clean but very old and needs renovation. It has an excellent location, close to the metro and restaurants. I would like to thank the receptionist Zeynep Uke and receptionist Okan Atar; they were joyful, helpful, and professional. Other receptionists need to learn the value of smiling.
Checked in and out process was very easy, rooms are little old fashioned but maintained, we switched to two single bed and beds are small, if you are a big size guy make sure to not get single bed, sea side room are expensive, lots of food places to eat around, but expensive as compared to other area. Top roof dinning was not of good experience they only got fixed menu either chicks. Or beef, very scenic from top roof best time to dinner in is 7:30pm when u have mix view of sea, staff speaks English and accepts credit cards, make sure to carry some TRL (Turkish currency ) to buy from local vendor’s
In response to careless and unprofessional hotel response: Whoever it may concern, the staff who wrote the response to the review is clearly wasting company time. Despite all the word salad being all defensive with the lengthy nonsense, your staff did not even care to use the same language review was written in. 1) As your hotel guest, we never reported the soap pump malfunctioning, because it is the duty of the housekeeping to check everything thoroughly before confirming the readiness of any room for a GUEST. What "new" pump..it was pumped 7-8 times, 6 times showing in the video. Do you actually think people never bought anything or know the difference between a new and malfunctioning? Don't be ridiculous. Don't be disrespectful. Learn from your mistakes while staying honest and ethical. 2) After traveling numerous countries and staying in hundreds of hotels with various stars around the world, NONE of the hotels disturbed a guest who recently checked in by knocking and asking to enter the room AFTER guest already started resting in the room. Perhaps you should research about the standard hospitality measures around the world. Your "unique" practice is unheard of around the world. Room was dark and outdated. The interior design is poorly and distasteful. Standard water bottles found at a normal hotel room were brought later. And he asked if he could take a look at the minibar. Imagine a guest already checked in and he wants to enter the room to see the items in minibar. Wow. Extremely unprofessional. Empty/malfunctioning soap pump at this price point was beyond disappointing.
Fantastic hospitality! I highly recommend Suadiye Hotel! While the hotel itself is great, what made our stay truly special was the outstanding service. One of the housekeepers and our waiter were exceptionally kind, polite, and attentive to us throughout our entire stay. It’s hard to find such genuine hospitality these days. Thank you for making us feel so welcome!
We stayed for a couple of days at the hotel and everything was ok. The breakfast was also good. The location of the hotel is really good, close to many shops and restaurants. They have a restaurant/bar on the rooftop so it is really noisy in the evening until 12-01 AM, especially during the weekend. You should bring some earplugs if you have troubles with the sleep.
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