Hotel Buyuk Sahinler

I love this hotel and I keep coming back whenever I'm in Istanbul. The rooms are big enough, the breakfast is good and the staff is very nice.

The staff are very rude—especially women and families should avoid this place; there are troublesome people around who got into arguments with the taxi driver. Don't trust the bellboys; the taxis they recommend are terrible, and the airport taxi drivers are just out to line their own pockets—they try to rip you off.

It is a venue with a good location, right next to the tram station and in the bazaar area. The rooms are quite spacious, the reception staff are very nice, and the breakfast, in my opinion, could be a bit more up-to-date and fresher. However, the value for money is good.

I would never recommend accommodation in this hotel! The employees speak very little English, not to speak about other languages. Each time you requested something, the answer was always ”tomorrow”. Rooms are very small, it is rather a 2 star hotel, not a four star, I hardly got space to place my suitcase. Very bad wifi impossible to use it, almost impossible to watch something on TV as only the channels were not working. Some rooms have infiltrations. I got a money incident that disappeared from my suitcase. I made a complaint and I tried to have a discussion with the manager of the hotel. After waiting for around 4 hours to be received in his office, I just entered in his office. Impossible to have a discussion because ion his poor English, secondly because he was always speaking to the others, and the conclusion was that all his employees are very honest. Like magic, money appeared after 2 days. They told that it was fully my fault as I did not use the case. The case was out of service.Very misogynistic attitude of the Manager and of the reception employees. All the employees have an unpleasant attitude towards their clients and unprofessional. Breakfast was very poor, if you wanted to have some breakfast, you had to go at its opening, otherwise you could find anything. Very bad coffee and coffee machine was not working properly. If wanted some coffee, you had to press by your hand the coffee machine door. The food displayers were not anymore refilled when food was over. I would not recommend this hotel and will never booking it again or stay in it. I booked it through a travel agency. After the money incident, the room cleaning was stopped.