Availability
Description
At Hilton Istanbul Maslak, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Amenities at taxi offered by Hilton Istanbul Maslak simplify the organization of your excursions, tourist activities, and other adventures in Istanbul. For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hilton Istanbul Maslak.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at Hilton Istanbul Maslak also include unique design elements like a separate living room.A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar.Hilton Istanbul Maslak offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations.An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Hilton Istanbul Maslak, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Hilton Istanbul Maslak, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
Very disappointing experience - missing gold jewelry
I checked out of my room and shortly afterwards realized I had left a blue box containing gold jewelry in the room. I reported it to the hotel about two hours later.
After several follow-ups, the General Manager confirmed that they had interviewed the relevant staff, reviewed CCTV and electronic room-access records, and formally logged the incident. Despite this, they could not account for my belongings and offered no meaningful resolution.
For a five-star hotel, I expected much more accountability and support when valuable property goes missing from a guest room.
Very disappointing experience, especially from a Hilton property.
In my opinion, this hotel is definitely not worthy of a 5-star rating. At best, it’s only slightly better than a clean guesthouse!
The room cleaning is extremely superficial. There were hair strands all over my bed and under the blanket, and tiny bits of trash scattered along the carpet edges. The room furniture was worn out and needed maintenance. Every corner of the bathroom needs a deep, thorough scrub by someone who is obsessively detailed—the grime and dirt built up along the edges of the partitions and tiles are dried on and completely unappealing.
On top of that, the pool and jacuzzi facilities are absolute garbage! The pool is so tiny it’s smaller than one in a private villa, the jacuzzi water doesn't get warm at all, the heated stones in the Turkish bath aren't warm, and there are no aromatic essential oils in the dry sauna. Basic pool amenities like slippers and swim caps—which literally every pool provides—are not provided here. Instead, you have to buy them on-site, and they sell you total junk quality at several times the market price!
The restaurant food quality is below average, and every service in the hotel is unreasonably overpriced. For instance, they quoted me $500 for a one-hour rental of a private meeting room!!! Furthermore, there’s no variety in the bar's beverage menu, and they don't serve anything worth having.
In short, it has so many flaws and issues that I wouldn't recommend this place to anyone under any circumstances.
My son and I always stay here when we come to Istanbul, and I have left other reviews about the great staff, the delicious breakfast and spaghetti Bolognese, about the cleanliness, the shuttle to the Mall; we really like it.
But last week I couldn’t fly out with him and we decided that he is old enough to travel alone. It would be his first time.
Because of a delayed flight he only got to the Maslak just past midnight.
I am so grateful to Rastin, Serhan, and Arif for having been such a wonderful welcoming committee for him upon his late check-in! They were amazing! Though I don’t know what lucky stars were shining that night over the hotel, and my son, but this fabulous trio gave him an upgrade that made his first trip to Istanbul alone an unbelievably special one!!!!
He called me on video, and was squealing in complete and utter joy! Running through the space, awestruck!
I just wanted to thank all three members of the Hilton reception for making his 1 night such an incredible one. I don’t know if they realize just how special this surprise was. Thank you, over and over again!
Ideally situated for my work trip.
The room was big and comfy. Loved the shower and the bathtub in the bathroom.
Amazing gym with all you need for a good session. Enjoyed the spa and swimming pool as well! Great stay at all levels.
Absolutely loved my two-night stay at the Hilton Maslak. Beautiful room, everything very clean, and the staff superbly friendly and helpful. Also nice to have a free shuttle to the lovely shopping mall nearby. The spa facilities were also great.
Especially worth mentioning is the fact that the hotel found a very special piece of jewelry I had lost during my stay. I realized it when I arrived home and a was more than surprised and delighted that the hotel did find it. The whole process was very smooth and easy, and the hotel sent back the jewelry in record time. A big thanks again to Elif and the Lost & Found team.
