Canka Residence

The apartment was exceptionally clean and everything was well-organized and in perfect condition upon arrival. The staff were very polite, friendly, and helpful throughout our stay. The location was also excellent, with easy access to various places and attractions. Overall, I was very satisfied with my stay and had a wonderful experience. I would definitely recommend this place.

That was a great experience with perfect location! The services were great! The room was super clean and neat!! It was like a home with all the appliances almost everything that we needed to cook and feel it home was available, staff were friendly, I definitely recommending Canka !! Will come back on December.

We stayed at this hotel for 10 days. Upon check-in, we were asked to pay an additional deposit in cash (in euros). Although the room has a fully equipped kitchen with a dishwasher and a washing machine, all cleaning supplies had to be purchased separately. The set of dishes was very minimal and barely sufficient for two people. Housekeeping was provided only once and only after we specifically requested it. Each time we needed toilet paper or kitchen paper towels, we had to contact the reception. Requests for additional kitchen utensils were ignored — for example, we asked for a second knife, as the only one provided was completely unsuitable for cooking, but no action was taken. The deposit was returned without any issues. The location is fairly convenient: about a 10-minute walk to the metro, with several supermarkets nearby as well as places to buy ready-to-eat food.

PLEASE READ THUS BEFORE YOU BOOK: I never leave reviews, I simply just move on from bad experiences however this hotel here, I felt the need to alert others. While you get what you pay for in terms of general room standard you do not get anything else. You will have to purchase all necessities from toilet paper down to salt and oil, if you choose a non smoking room well it’s going to smell like cigarettes anyways, bed with stains, refrigeration barely works making the food go bad, hole in the bed frame. Now I’ve been many places and also shitty hotels so all those things do not ruin it for me - here is what triggers the reviews: the service and the feeling of being played a fool; it’s a hassle even to check in to the hotel they want you to sign all sorts of stuff and pay a deposit only in cash - fine. I had to stay in Istanbul longer and I thought I could make this easy by just going to the reception and asking for a longer stay (hotel was basically empty under my stay so I assumed no issue) - they start by saying well if I want to do that I need to pay double than what I paid online, and on top of that an extra fee for paying with card. They wanted to take my card and asked for my pin I told them to get real, I said forget about this I will just book online again, they then told me: hotel is fully booked so only the upgraded rooms were available 🙄 atp I want to leave but I have just invested in everything from dishwasher pads to kitchen supplies so I ask them what upgraded rooms, they told me the difference and I said okay - so I went to my room and booked a new stay in the upgraded room - then they call from reception and tell me well for some reason that website cannot charge my card (worked fine first time around) so I go down to reception again and pay the amount on their machine + extra fee to pay on their machine 🙄 then I am asked to move all my stuff to the new room (to be fair they asked if they should help, I said no do not touch my stuff) - well turns out the new upgraded room is the same exact room just one floor down, literally the same just with more cigarette smell and worse refrigeration. I accept my defeat and go about my trip, now because of some teeth problems I had to stay 4 more days, so a second extend, this time I ask my Turkish mother to call them so there would be hopefully no problems with understanding I do not like scammers. Well turns out it made no difference, Turkish or English, they tried the same trick -> to force me to upgrade with double the price on what their online booking says, and if I wanted to stay in the same room they wanted me to pay on their machine again double price + surcharge for card payment. I asked them politely to stop trying this scam and they said they could no do anything, I then told them I would leave the hotel and they wrote me: “🙏🙏”. This and a lot of painkillers made me motivated enough to leave despite my teeth pain, and look back at this as the top worst hotel experiences. Please save yourself the trouble of this hotel. They bring shame on Turkish hospitality.