Binders Budget City Mountain Hotel

This is such a cheesy hotel. They want it to see rustic, but then have digital images of animals in clothes everywhere, sawdust in the halls to make it smell like a farm, and the worst bathroom door design possible (see photo with heart-shapes hole in the door). Overpriced for this nonsense.

I had such a great experience here, it was perfect for my trip as a solo traveller. The room was comfortable, clean, quiet and had everything I needed. I wish I was staying in Innsbruck longer so I could enjoy the comfort of this room more. Staff were lovely and very helpful, check-in and check out was a very easy process. Would highly reccomend!

Everything was great. Online check in. The rooms were cleaned and comfortable. You get all the info in advance when it comes to parking and other things. I was hoping I would meet the famous lady yelling at the guests (from the reviews), but unfortunately she was not there :) Everyone I came across was friendly and helpful.

Extremely disappointed with the service of the hotel. I booked this hotel though my work program, which apparently uses a 3rd party service, such as Expedia. The room was reserved as: "Room Type: Family Room Details: 291 Sq Ft Sleeps 4 1 Queen Bed and 1 Twin Bunk Bed" However, for some reason the reservation only got booked for 2 guests. I can understand the system error did not leave the hotel prepared and bunk beds were not set up. Fully acknowledge the system and process error. But we were willing to accept the room and have 1 sleep on the sofa, as is, and 3 share the bed. They said that was not allowable and required us to book another room. We did so. But the sofa was large enough for an adult to sleep on. And that should have been our choice. If you say it was against policy, your staff allowed our children to be in separate room on their own, which they also acknowledged was against policy. So apparently, it's ok for the hotel to bend the rules when it makes them money.