Cleopatra’s Royal Spa Retreat – Vip Massage, Sauna & Jacuzzi Exp

Perfect Spa, nice and good people, but if they offer something than ask before for the price

Our spa day began with a little flexibility training. Despite having a confirmed booking, our appointment was moved two hours earlier due to limited late pick-ups from Safaga, along with an unexpected €5 cash charge per person for the transfer. The driver then arrived 15 minutes late, which at least gave us extra time to adjust expectations. The transfer itself became an exercise in risk management. We insisted on wearing seatbelts—an apparently ambitious request—given that only two of the four seatbelts were functional. This caused visible inconvenience to the driver. On the return journey, the same issues reappeared, compounded by the fact that the driver had no idea how to find our hotel in Safaga, requiring us to actively guide him. Arrival at the spa was somewhat chaotic. Before anything else, there was renewed focus on collecting the remaining €10, after which we were seated on leather chairs to wait. The spa itself is located in a low socio-economic, unattractive area, not somewhere you would feel comfortable visiting independently—particularly at night—which made the reliability of transport feel especially important. Eventually, we were guided to the locker room and introduced to the spa “experience”: 15 minutes sauna, 15 minutes Turkish bath, 15 minutes Jacuzzi. Coming from Australia, we are used to showering before entering a Jacuzzi. This was not possible. When a Russian woman and her partner entered the Jacuzzi in bra and underwear, we made a swift exit. From a hygiene perspective, this part of the experience was disappointing. Things improved in the wet room. We were placed on heated treatment tables and received a coconut body scrub, face mask, and an impressive amount of foam. Water was poured using a very manual system—tap to bucket, bucket to bowl, bowl to body. The scrub was enthusiastic, and after the coconut was rinsed off I noticed a burning sensation on my back, suggesting it may have been too abrasive. After a short rest, one of the supervising staff suggested we could “feed his fish because they were hungry”—the well-known skin-eating fish. We declined further exfoliation. The highlight of the visit was the massage. It was genuinely excellent—professional, respectful, and attentive to modesty. The therapists were clearly skilled. It was also clear they were expecting a tip, reinforced by both waiting outside the locker room afterward. They did receive one, as the massage itself was very good. We then had to wait for the Russian couple before being driven back to Safaga. Overall: There are elements of quality here, particularly the massage, but significant improvements are needed in hygiene, noise levels during relaxation periods, and safe, reliable transport—especially given the spa’s location in an area you would not want to navigate alone after dark. An experience we will certainly remember—if not necessarily repeat.

The experience was good, as were the treatments. The massage was great. The only thing that let it down was there was a small child in the relaxation area on a phone with it playing quite loud which took away from the relaxing atmosphere. Worth it for the price.

Spa was ok , staff were friendly and ok. massaure was also ok . it look clean but difficult to say as GA M am area is dark. overall ok , but by no means this is a luxury SPA. low average but good value for money

Amazing VIP Experience – Highly Recommend! ⭐⭐⭐⭐⭐ Such great value for money! I booked the VIP experience and was picked up directly from my hotel, which made the whole day feel extra special. When I arrived at the spa, I was immediately made to feel welcome— the staff were so friendly and attentive. The entire experience was incredible from start to finish. Everything was relaxing, well-organized, and exceeded my expectations. I would definitely recommend this spa to anyone looking for a memorable and soothing experience.

Amazing experience, they delivered everything they promised. Staff very welcoming and friendly. And the place is lovely. 11/10 ✨

Lovely spa experience At Cleopatras this week. Nice mix including sauna, steam. Jacuzzi, scrub and massage. Lovely helpful staff and secure lockers for storage. Bonus of collection and drop off to your hotel. Sessions are held in mixed groups. We loved our experience and would definitely return.

It was amazing! I was picked up by a friendly driver who spoke good English and was knowledgable. The spa was in an area I would not have found but the welcome was warm. Initially I was taken to a mixed sex area but as soon as I asked to move to women only this was facilitated. It was a very good experience and I declined the jacuzzi as I don’t like it, but it was all there an available as described in the package. The massage was the best. Iman was so good. I asked for relaxing and that is what I got. If I was to change one thing it would be the titanic song that is on repeat. I heard it about 20x during my visit.

It was worth every penny! I was first offered the mixed (men and women) section (which is for tourists) but I wanted to be in the female only one. This was promptly facilitated and the experience was great. It was exactly as described bar they didn’t offer a hot drink only a water (which was fine). Iman was my masseuse and she was excellent so do ask for her if you want a very good relaxing massage. I also had a very nice driver Karim who picked me up and dropped me off at the hotel. Be sure to tip the staff well if you enjoyed the experience as this is custom in Egypt.

Great relaxation and massage 💯 thank you for the service I really enjoyed it. 🙏🙏🙏 they have transfer which is great no worries

Me and my wife went for a relaxing day and we were not disapointed. Everything was very good from the pick up to the massage. Would go again next time in hurghada

Fabulous time at the spar today Full hammam just Wonderful 😍 Very friendly and professional staff that made you feel very special Would recommend 100%

Such an amazing experience! We were both taken care of from the time we were picked up from our hotel until we were dropped off. On entering, we were escorted to wherever we need to be. The attention to detail is exceptional. Our masseurs were both experienced and reassuring, from start to finish. My partner was unsure of what I had booked for him, but was blown away and wanted to rebook this little gem in the back streets of Hurghada. Such a clean and inviting environment. Thank you!!

Booked through the Viator app due to the reduced cost compared to our hotels cost of the same package, The reviews were mainly 5 star qnd it didn't disappoint. From booking to being dropped back to our hotel, the service we received was exemplary 😁. Mohamed was very quick to confirm our booking and kept us informed at all times, even after our session, he checked if we were happy. Special mention to the staff at the spa who were so welcoming, attentive, made you comfortable and give great massages. No pressure at any point to purchase extra which was very refreshing. We would definitely recommend and are thinking of returning ourselves in the time we're here in Hurghada 🥰

Booked through the Viator app due to the reduced cost compared to our hotels cost of the same package, The reviews were mainly 5 star qnd it didn't disappoint. From booking to being dropped back to our hotel, the service we received was exemplary 😁. Mohamed was very quick to confirm our booking and kept us informed at all times, even after our session, he checked if we were happy. Special mention to the staff at the spa who were so welcoming, attentive, made you comfortable and give great massages. No pressure at any point to purchase extra which was very refreshing. We would definitely recommend and are thinking of returning ourselves in the time we're here in Hurghada 🥰

Wonderful spa facility, program incuded all you can hope for. Normal finnish sauna, steam sauna, jacuzzi, hamam soap washing, face cream mask, full body coconut cream/flakes and 45 minutes full body professional massage. My neck was fixed like a chiropractic. Wonderful feeling afterwards, totally healhy and well-being 😊. My 16 years daughter was also super pleased for treatments. Pick-up service info worked well with Whatsapp.

Incredible professional staff, wide selection of treatments and friendly fun staff. Remember to tip well your spa therapist 👍

Very good Spa, Hamam and fantastic Massage. The best we ever had. Good staff and value for your money. We sure we go back !!

Excellent service provided for the price. The facilities were modern and clean. I had Radha for my hammam/massage session and she was very considerate through the whole process. The whole activity was precise and the agent remained in contact from the time of booking to the drop off at the hotel. Could not ask for a better service and recommend to anyone wanting an authentic, traditional Turkish spa experience.

Great experience, book this through Mohamed’s company. Me and my husband thought we’d treat ourselves before going back home. Very happy with the service with received both masseuses was amazing and mine one if did my hair for me. Lovely people would go again.

I had an amazing experience with the VIP Treatment, including the body massage, sauna, and jacuzzi. Everything was so relaxing and luxurious – it truly felt like a VIP experience from start to finish! The atmosphere was perfect, and the massage was incredibly rejuvenating. A huge shoutout to the operator, whose communication was absolutely flawless. Any questions or last-minute changes to the timing were handled effortlessly and with such professionalism. It made the entire experience stress-free and enjoyable. I would highly recommend this to anyone visiting or already in Hurghada – it’s a must-try for relaxation.

The place was beautiful and the staff was so nice and kind, we were very satisfied we'll definitely go again. Professional approach nice people very very good

It was amazing experience, we enjoyed it so much...Wael is a professional masseur and Amira also with my wife. Thank you so much, definitely will book again soon

Excellent I recommend, it was perfect

Pleasant experience but especially very nice we forgot our keys and they did everything to bring them back to us really thank you

The massage is very good there. I have been there many times now and can only recommend it. It is very clean there and the staff are very nice. I can really recommend the massages there.

This is the second time we go to the center. Sauna, hammam, jaccuzi and finish with a massage. Massage is better than at home in Belgium. In addition to massage you have the osteopath session by qualified people. The staff is nice, caring with us. We had our daughter with us and they always made sure she was okay too. A beautiful moment we do every time we come here to hurgada. We are used to care in Belgium and I can tell you that it is much better here.

Wir wurden von einem freundlichen Herren vom Hotel abgeholt und zum Spa gefahren. Wir wurden herzlich dort begrüßt & es ging sofort los. Erst in die Sauna, die eine angenehme Wärme hatte, danach wurden wir ins Dampfbad gebeten. Darauf konnten wir in den Whirlpool. Als Nächstes durften wir zum Hammam, wo die Musik leider ein bisschen laut war, aber das Hammam selbst war sehr schön. Darauf hin haben wir unsere Füße von den Fischen bearbeiten lassen, die ihre Arbeit für 5€ je 10 Minuten echt gut gemacht haben. Als letztes kam unser Highlight, die Ganzkörpermassage, ein Traum…wir hatten noch nie solch eine entspannte Massage. Danke nochmal dafür 🫶🏼 Wir werden euch weiterempfehlen.