Srnty Sea Reef - Ex Serenity Alpha Beach

I stayed at Serenity Alpha Beach for 10 days and had a truly wonderful experience. The food was excellent, the atmosphere was beautiful, and the staff were incredibly friendly and welcoming. A special mention goes to the animation team, who made the stay even more enjoyable. I spent a lot of time talking with some of them every day, and by the end of my stay, a few of them genuinely felt more like friends than hotel staff. When travelling to Egypt, food can sometimes be something you have to be careful with, especially if you have a sensitive stomach. This was actually the first time I could fully enjoy an all inclusive buffet in Egypt without constantly worrying about it. The food was fresh, varied, delicious, and I felt completely comfortable eating there throughout my stay. The location is another big highlight. The hotel is situated directly on Makadi Bay with its own beach access. There is also a pier leading out into the Red Sea, which is a fantastic spot for snorkeling and discovering the beautiful marine life. Overall, I was extremely satisfied with my stay. The combination of great food, a beautiful setting, friendly staff, an amazing animation team, and direct access to the Red Sea made these 10 days very memorable. If I travel to Hurghada again, Serenity Alpha Beach will definitely be my first choice. I would happily come back.

We had an amazing stay at Serenity Resort with excellent facilities, including a beautiful beach, great snorkeling, and a wonderful spa. We’re already looking forward to returning to try the aquapark. The staff were exceptional—welcoming, professional, and dedicated. Special thanks to Mr. Mohamed at Reception , he was so helpful and was ensuring that we are enjoying the stay in every moment! Also we really enjoyed the spa and Mr. Mohamed at the Spa was so nice and the entire spa team. The food was outstanding, with great variety and freshness. Many thanks to Head Chef Shaban for the excellent dining experience. We highly recommend Serenity Resort and would love to return.

Top stay at Serenity Alpha Beach Hotel We had a fantastic week long stay at this hotel through TUI Belgium (thank you TUI Ghent for once again providing perfect support from start to finish). We flew out of Ostend, which was wonderfully relaxed. After a smooth check in, some pricey airport snacks, and a flight with excellent service (thank you TUI fly!), we quickly found our shuttle bus to the hotel. We received a literally warm welcome with a refreshing drink at reception, where we were told that thanks to a birthday in our travel group, we got a free room upgrade. We were then shown to our room with a view of one of the saltwater pools. After that, we still had access to the late night buffet, a select but still fairly extensive version of the dinner buffet. Food Breakfast, lunch, and dinner are all served at the main restaurant. There's always plenty of choice: cold and hot vegetables, various fish and meat dishes (including from the grill and BBQ), bread, cheeses, and more. Note that for religious reasons, no pork is served. Everything is very well presented. If you have questions, staff are happy to help. Learning to say "thank you" in Arabic is genuinely appreciated too! The buffet can get a bit busy at times. Breakfast and dinner are also available at the beachside buffet. It's a bit more limited there, but no less delicious. We never felt like we were missing out, and it's calmer with a sea view. We also had access to the à la carte restaurants and snack bar (depending on your booking, you get access to the à la carte restaurant a set number of times). We didn't try these ourselves, but according to other guests we spoke to, they were well worth it too! Pools There are 4 pools. 2 saltwater pools with no music and a pool bar, ideal if you're looking for peace and quiet. 1 activity pool with chlorine, where music played during animation hours and which was the busiest, though that was never really a problem. We always found space, even arriving in the afternoon after an excursion, and there was always a great atmosphere plus a good bar. The smaller, shallow pool for kids with sun loungers, we spent the least time there, but it was still nice, and it had its own bar too. Downside: while lounging by the pool, staff from the spa, nearby shops, etc. come around trying to sell things, which can feel pushy at times. There are "do not disturb" signs at the towel huts, and if you politely decline, they leave you alone, so overall not really a dealbreaker. Bars Every pool has its own bar. There's one in the lobby, one at the main restaurant where you can smoke shisha, one at the beach, and one at the beachside restaurant. Options depend on your booked package, we had all inclusive. Soft drinks are well known brands. The cocktails are of average quality, but that didn't bother us much since we don't drink much alcohol. Tip: avoid the ice cubes and tap water. Entertainment team A really great entertainment team. Thank you to Maily, Amar, Beso, Abdo, Koko, Adalina, Kaitlyn, Malak, Juli, Carolin, and manager Mohamed. Everyone does their best to give you a good time without ever being pushy. They explain what's happening that day and invite you along in a friendly way, but you never feel obligated. The activities themselves were fun and varied with a great vibe. We joined in on darts, boules, and the daily aquafit, which always ended with a dance that lots of people joined in on, making it extra fun. There were also special events like a foam party, an evening pool party (spectacular!), an afternoon with fresh fruit and pastries, and more. Thank you for the unforgettable time! Resort A really lovely resort. Despite the number of guests, it never feels overcrowded. Staff pay a lot of attention to safety and hygiene. If you have questions, they're happy to help and think along with you to make your stay as pleasant as possible. There's a pharmacy and a doctor on site, plus various shops. Overall, a fantastic experience.

This resort falls short of a true 5-star experience. There's a noticeable inconsistency in staff attitude, reception staff were very friendly and welcoming, but bar staff came across as somewhat arrogant at times, possibly a cultural difference in communication style. Food was unremarkable and lacked variety. Drinks were a bigger disappointment: alcohol in general and cocktails especially were extremely weak, both in presentation and taste, more like a glass of juice with a single (rationed) ice cube than an actual cocktail. The beach was another letdown. If you're expecting fine sand, this isn't it, the shore is rocky rather than sandy. On the plus side, there's coral and marine life nearby worth exploring if you enjoy snorkeling. Some information was only provided in German, which was inconvenient, and signage throughout the resort was generally lacking. The most problematic issue, in my opinion, was air conditioning hygiene. If you're sensitive to dust mites or mould, waking up congested became a daily occurrence. In a hot destination, having AC units that seem poorly maintained is a real problem. Overall, given the price point and category this resort positions itself in, it didn't meet expectations.