Of course. Here is a version of the review with a different tone that would be suitable for Google Reviews. *** **Headline: A Disappointing Stay - Not a True 5-Star Hotel** Our family's stay here was unfortunately defined by significant issues with service and cleanliness, which is not what we expected from a 5-star establishment. Here is a summary of our experience: **The Negatives:** * **Cleanliness:** This was our biggest concern. Our room had stained furniture, a used tissue in the bed, and empty, crusted toiletry dispensers. The public areas, including the dining hall and the restrooms by the pool and lobby, were consistently dirty and not maintained well for the number of guests. * **Service:** The staff seemed disorganized and were not very helpful. Our check-in was complicated by a booking mix-up, and getting information about hotel activities was nearly impossible. We also had a restaurant reservation, made directly with the front desk, that was not honored when we arrived. * **Food & Facilities:** The food was generally edible but lacked quality and variety. The hotel itself feels a bit dated, and the room finishings are not up to a 5-star standard. **The Positives:** * The beds were quite comfortable. * The mini-fridge in the room was restocked with complimentary water and sodas daily, which was a nice touch. * The cocktails, while made with local spirits, were decent. Overall, the few positive points were not enough to make up for the poor hygiene and service. We addressed these issues with management but received little more than a fruit plate as a gesture. If you are looking for a genuine 5-star experience focused on quality service and cleanliness, I would suggest looking elsewhere.
Rewaya Inn Resort
Address: Km 11, Ahiaa RoadAvailability
Description
Facilities
Reviews
We know the hotel as Rewiyan Inn Resort. We were moved here from another Hotel. Room was excellent with its own pool. As you see from video, some building work being carried out to extend the Hotel but had no effect on our stay. All the staff were friendly and helpfull. The choice of food was outstanding even to the Poached Egg man at breakfast.
Unfortunately, my experience was very disappointing. I booked through Barq Travel, and there was a lot of negligence with the timing. I paid $100 per night for a hotel that was far below acceptable standards. The room was not clean, there was constant noise, and the food was very poor. Even the massage session was unprofessional, full of disturbance, and not relaxing at all. On top of that, there were many cases of scamming and begging inside the hotel, which made the stay even worse. Overall, my experience was terrible, and I do not recommend this hotel to anyone planning a vacation.
I stayed here with my daughter and we really enjoyed our stay. The hotel is very nice, the rooms are cozy and clean. Our housekeeper Shahata took perfect care of the cleanliness. Everything was beautifully cleaned, tidy, and replenished every day. We stayed in room no. 5255 and from the balcony we had an amazing view of the sea. The whole team of this resort was very kind, smiling, and friendly. Thank you, and we will gladly come back again. 😊
⭐ HIGH RECOMMENDATION ⭐ Absolutely loved our stay! The food was excellent and very varied — something new every day, with a huge selection of main dishes, sides, and salads. Drinks were always cold, and the staff in the restaurant did an amazing job handling the large number of guests. Never once did we run out of plates, cutlery, or food. The hotel is very clean, and the staff are friendly, cheerful, and always maintaining order, even with some unruly and rude local guests around. The aqua park is great, with fun slides and over 20 pools of all types, from shallow to deep, including “bikini only” pools. The beach is beautiful, with plenty of comfortable sunbeds and clean sand. The water is quite shallow (you need to walk around 50-100 meters to reach deeper areas), but the promenade in front of the hotel is perfect for evening walks. The room was clean, and daily water and drinks were provided in the mini bar free of charge. The TV is small and not smart, but it has plenty of channels. Overall, this hotel truly delivers a relaxing and enjoyable experience. The small downsides are easily overlooked given all the positives. Highly recommended! 🌴☀️
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
