Fort Arabesque Resort, Spa And Villas

I would like to share my sincere appreciation for the excellent experience I had during my stay at Fort Arabesque Resort in Makadi Bay. From arrival until departure, I was impressed by the overall atmosphere, the professionalism of the hotel management team, and the genuine hospitality shown by the employees. The resort is beautifully maintained and provides a relaxing and comfortable environment, with a very good standard of cleanliness throughout the guest rooms, public areas, corridors, outdoor spaces, and surrounding facilities. I would especially like to recognize the Housekeeping Department and its management team for the excellent level of cleaning and room presentation. The rooms were well maintained, clean, comfortable, and properly presented, and the attention to cleanliness was clearly visible across the resort. It is evident that the housekeeping team is well organized, professionally managed, and committed to maintaining high standards and ensuring guest satisfaction. The attitude of the housekeeping colleagues was also very positive, friendly, and respectful, which added an important personal touch to the experience. I was equally impressed by the overall hotel management and the way the different departments work together to deliver a consistent guest experience. The Food and Beverage operation was also very good, with a good variety of food, attractive presentation, clean and well organized dining areas, and friendly and helpful service from the F&B team. The overall food quality and service contributed positively to the stay, and the team managed the busy periods professionally while maintaining a good level of service. Another aspect I appreciated was the general feeling of safety and security throughout the resort. The property provides a comfortable and secure environment for guests while maintaining a warm and welcoming atmosphere. The resort facilities, beach, outdoor areas, and overall surroundings are very pleasant and make Fort Arabesque a great destination for relaxation and enjoying the Red Sea. What makes the experience particularly special is the people, as the employees generally demonstrate a genuine willingness to help, a friendly attitude, and good hospitality. Overall, Fort Arabesque provides a very positive resort experience, supported by strong housekeeping standards, good cleanliness, professional management, quality Food and Beverage service, good safety awareness, attractive facilities, and most importantly, a dedicated team that understands the importance of guest satisfaction. I would like to thank the entire Fort Arabesque team for their hospitality, professionalism, and continuous efforts, with special appreciation to the Housekeeping and Hotel Management teams for maintaining such a good standard. I would happily recommend Fort Arabesque Resort to anyone looking for a relaxing, comfortable, and well managed resort experience in Makadi Bay, and I wish the entire team continued success and even greater achievements in the future.

Having previously experienced a holiday in the Villas at this stunning resort, we recently returned and again stayed in a swim up sea view villa. Whilst still a great place, we were disappointed by 2 things (that resulted in the reduced ratings):- 1). The patio gardens are so overgrown and take unnecessary space from the pool whilst casting too much shadowing and debris in the water - not to mention that for the first time in any resort in this country, I was "eaten alive' by mosquitoes that now have some love spots in the little garden area 2) The building noise - we were not warned about the noise of the building work specifically to this area. Incredible that they are expanding at such a rate but we would have liked the option to stay elsewhere without this disruption ...specifically early in the day - fully understanding that's when its 'cooler' but getting woken daily by this wasn't pleasant. All that said, we will probably return once this there is no noise and then give it the 5 stars it deserves.

**Amazing food, pools and service — with a few things that could be improved** Overall, we had a really good stay and there were many things we absolutely loved about the hotel. The **pools, restaurants and food were amazing**. The quality and variety of the food were honestly one of the highlights of the whole stay, and the beach was also beautiful. The level of care from the staff was generally excellent, and the reception team in particular was incredibly friendly, helpful and welcoming. The hotel also offered **daily room cleaning**, which was great. However, the cleanliness itself was questionable, and some of the furniture and facilities felt quite outdated and could definitely use some renovation. One of the more annoying parts of the stay was the constant presence of **safari/excursion and other sales staff** approaching guests throughout the day and repeatedly offering excursions, services and extras. After a while, it became quite tiring and made it harder to fully relax. We also experienced a few bartenders asking directly for tips, which I found uncomfortable and unnecessary. Tipping should feel like a choice and a way to reward good service, rather than something guests feel pressured into. Aside from these points, we genuinely enjoyed our stay. The **food, pools, restaurants, beach and overall level of care** were fantastic, and the reception staff were especially lovely. With better cleanliness, some updates to the older furniture and less aggressive selling of extras, this hotel could be an even better experience.

Clean rooms, however, to prevent moths from entering the rooms, it is advisable to keep the balcony doors closed. The beach has excellent snorkeling spots, which is a significant highlight of the resort. However, the service quality could be improved. There have been instances where staff attentiveness was lacking, particularly at the beach bar after dinner, leading to extended wait times for drink orders and the need for self-service. The level of service from SOME NOT All waiters, would be a primary factor in my decision regarding a return visit. Not having service at the beach is another negative point. I would like to however give a shout out to Victor "front desk", Mina "beach bar", Meme "Greek Restaurant", Mahmoud "beach bar" and Chief Ahmed for their great service.